37results about How to "Resolve complaints" patented technology

The invention discloses a vehicle air conditioner control system and method. The vehicle air conditioner control system comprises a camera, a fatigue detection controller and an air conditioner controller. The camera is arranged on a rearview mirror in a vehicle and is used for shooting face video information of a passenger in the vehicle; the camera is connected to the fatigue detection controller, and the fatigue detection controller analyzes the fatigue degree of the passenger according to the video information so as to judge whether the passenger is in a sleep state or not; the fatigue detection controller is in signal connection with the air conditioner controller; and the fatigue detection controller controls the air conditioner controller to operate in different modes according to whether the passenger is in the sleep state or not. According to the air conditioner control system for the vehicle, the working state of the air conditioner in the vehicle is controlled by judging whether the passenger in the vehicle is tired or is in the sleep state or not, and therefore the problems that in the sleep period, since the human body is continuously and directly blown by cold air physical, the passenger suffers from a cold or other discomfort, and diseases and passenger complaints are caused are solved.

The invention relates to the field of artificial intelligence, and provides a telephone quality inspection method and device based on artificial intelligence, equipment and a storage medium. The method comprises the following steps: acquiring a plurality of call records to be processed; marking a corresponding score for each call record to be processed; converting the plurality of call records tobe processed into a plurality of pieces of text information to be processed through a preset sequence neural network model; performing word segmentation to be processed on the text information througha language technology platform LTP technology to obtain a plurality of core keywords and frequency corresponding to the core keywords; taking the frequency of the core keywords as an input xi, takingthe marked call score as an ideal output yi, and inputting the ideal output yi into a neural network to obtain a target neural network; deploying the target neural network to a client; and receivingcall information input by the user, calculating the score of the call information through the ideal weight, and returning the score of the call information to the user. Thus, telephone quality inspection is more efficient.

The present disclosure provides a complaint processing method and system, an electronic device, and a computer-readable storage medium, belonging to the field of computer and communication technology.The method is applied to a mobile terminal and comprises the following steps of: providing a complaint page through a complaint client program installed on the mobile terminal,wherein the complaint page includes a complaint type option, a map control and a submission control; generating complaint information according to a first preset operation for the type option and a second preset operation for the map control; in response to a third preset operation for the submission control, sending the complaint information to a complaint center server. The present disclosure can simplify the complaint operation and the complaint handling process, reduce the time required for the complaint, and enable the complaint problem to be solved in a timely manner.

The invention provides a shared vehicle charging method and system. The method comprises the steps of receiving an unlocking request of a current vehicle, wherein the unlocking request comprises a vehicle number; obtaining historical riding data of the vehicle by the vehicle number; according to the historical riding data, calculating an evaluation charging standard; and after the current vehicleis successfully unlocked, charging the current vehicle according to the evaluation charging standard. By means of the method and the system, the problem of user complaints caused by poor user experience due to charging modes of shared vehicles with uneven riding performance can be effectively solved.

The invention discloses a network quality detection method and device, electronic equipment and a readable storage medium, and belongs to the technical field of communication. The network quality detection method comprises the steps: in response to a network quality complaint request of a user, acquiring target data information of the user, which is used for positioning the user; and inputting the data information into a network condition prediction model to obtain a network problem of the user, the network condition prediction model being a model for predicting the network condition of the user based on a time factor, a regional scene and a network factor which influence the network condition.

Provided are a vehicle diagnostic system, a vehicle diagnostic method, and an external diagnostic device that are capable of readily or promptly confirming or diagnosing whether or not a malfunction related to non-execution of idle stop in a vehicle having an idle stop control system has occurred. The external diagnostic device has recorded therein a plurality of idle stop conditions for executing idle stop of an engine in a vehicle. Idle stop conditions that are not fulfilled when idle stop has not executed are displayed in a prescribed display unit, when stopping the vehicle when the external diagnostic device has been connected to the vehicle and the vehicle has been driven.

The invention discloses an AI-based intelligent consultation system and an application method thereof, based on an AI technology, an entity interaction terminal device is used for providing intelligent consultation service for a user, the system comprises a cloud server and a plurality of interaction terminals, and the plurality of interaction terminals comprise a movable first interaction terminal; wherein the cloud server stores an intelligent consultation model; the first interaction terminal collects a to-be-answered question input by a user; the cloud server obtains answers of the to-be-answered questions according to the to-be-answered questions and the intelligent consultation model; and the first interaction terminal pushes the answer of the to-be-answered question to the user. According to the invention, a user can be attracted to a place provided with an entity interaction terminal, an artificial intelligence psychological consultation function is provided for the user, a real person psychological consultant does not need to provide services, an interaction terminal of entity equipment is provided, and the method is different from a common intelligent user terminal, is fresher for the user, and improves the use interest; and the consulted object is not a real person, so that the user can conveniently put down the psychological bag for pouring.

The invention relates to a rotor flux on-line identification method and a system for a permanent magnet synchronous motor. The method includes: S1, respectively obtaining a previous rotor flux value and an intermediate variable value; and S2, putting the obtained previous rotor flux value and the intermediate variable value into a rotor flux calculating formula, and calculating the current rotor flux value. According to the method and the system, a classic dq-axis mathematical model is employed, a recurrence least square method is employed, the state of the rotor permanent magnet can be effectively obtained via the estimation of the rotor flux, the phenomenon of demagnetization due to over-high current is effectively prevented, the problem of frequency shutdown is prevented, and the related complaint problem of consumers is solved; the realization is simple, the calculation amount is small, any hardware cost is not needed, large-area engineering practice and promotion can be realized, and the method and the system are applicable to the permanent magnet synchronous motors of different kinds.

The invention discloses an automatic adjustment method and system for hydraulic balance of a central air-conditioning system. According to the adjustment method, the requirements are achieved throughthe grading adjustment and adjustment of the flow ratio of each pipeline, the tedious steps of conventional manual hydraulic balance adjustment are simplified, and the manual expenditure for the adjustment of the hydraulic balance of an air conditioner is saved for a proprietor; and in addition, the hydraulic imbalance phenomenon of an air conditioner water system is avoided, the problem of complaints of tenants due to uneven heat and cold of the air conditioner tail end is solved, and a key effect is achieved for energy conservation of air conditioner operation of the proprietor. According tothe adjustment system, the flow ratio of the pipeline is calculated through flow meters on the pipelines and transmitted the flow ratio to a centralized controller, and the centralized controller processes, analyzes and controls adjusting valves of the pipelines to adjust the water flow of the pipelines, so that the flow ratio of the pipelines meets the requirement, and hydraulic balance of the centralized air conditioner water system is achieved. Meanwhile, the flow meters can display and transmit the flow ratio of the pipeline flow of the air conditioner water system, and the problem that an existing pipeline flow meter of the air conditioner water system cannot display the flow ratio is solved.

The invention discloses a method for simulating call, a device and a system, belongs to the network communication field. The method comprises: receiving the request of a called user of simulating call; according to the request, simulating the call of the called user; when a simulation call office which has the call passed through and any one of offices which have the called user are abnormal, determining failure of the call; when the simulation call office which has the call passed through and any one of offices which have the called user are normal, determining success of the call. The device comprises a receiving module, a call module and a judging module. The system comprises: a simulation call office control device and a simulation call office. The invention can simulate a real call of users, when locating faults during the call process, the invention does not need locate faults to a fault applying position which initiates testing call, improves fault location efficiency and satisfied degree of users, saves maintenance cost, shortens time of solving problems, also can be used for testing new services, saves testing cost.

The invention discloses an automatic parking keeping state control method, device, and equipment and a storage medium. The method comprises the following steps: acquiring a controller area network (CAN) network signal of a vehicle, and determining the current state of an automatic parking brake (AVH); determining a state conversion condition currently satisfied by the AVH according to the currentstate and the CAN network signal; and regulating and controlling the current state of the AVH according to the state conversion condition. According to the method, the judgment of the use intention ofthe driver can be increased through the CAN network signal, the complaint point of the driver for the use of the current AVH function is effectively solved, and the satisfaction degree of the driverfor the AVH function is improved.

The invention discloses an intelligent consulting system and an application method thereof. A cloud server stores an intelligent consulting model. A first interaction terminal acquires a to-be-answered problem which is input by a user. The cloud server acquires the answer of the to-be-answered problem according to the to-be-answered problem and the intelligent consulting model. The first interaction terminal pushes the answer of the to-be-answered problem to the user. The intelligent consulting system can attract the user to an entity place with the interaction terminal and supplies an artificial intelligent metal consulting function to the user. Because no real psychiatrist consultant is required for supplying the service, problems of insufficient psychiatrist consultants, relatively highcost, different levels and easy metal problem generation of the psychiatrist consultant himself are settled. The interaction terminal of the entity equipment is supplied. Different from common intelligent user terminals, the intelligent consulting system has advantages of realizing better freshness feeling and ceremony feeling, improving interest of the user in using the product. and facilitatingthe user in removing the metal load for telling as the consulted object is not a real person.

The invention discloses an intelligent consultation system based on AI and intelligent synthesis and an application method thereof. Psychological consultation service is provided by adopting artificial intelligence, and an intelligent consultation model and a consulted object model are stored in a cloud server. the method comprises: the cloud server determining a first consulted object model selected by the user; the first interaction terminal collecting a to-be-answered question input by a user; and the cloud server firstly obtaining the answer of the to-be-answered question, then obtaining the intelligent synthesis data of the first consulted object corresponding to the answer of the to-be-answered question, and pushing the intelligent synthesis data to the user through the first interaction terminal. According to the system and the method, a user can be attracted to an entity place provided with an interaction terminal, and an artificial intelligence psychological consultation function is provided for the user. Different from a common intelligent user terminal, the intelligent user terminal is more fresh and more explicit, and the use interest is improved. The consulted object is not a real person, so that the user can conveniently put down the psychological bag, and the consulted object is set to communicate with the user, so that the interaction feeling is better.

The invention discloses an automatic adjustment method and system for wind power balance of a central air conditioning system. The system comprises multiple levels of pipeline mechanisms, wherein eachpipeline in each level of pipeline mechanism is connected with a plurality of lower-level pipelines connected in parallel. According to the adjustment method, through grading adjustment, the air volume ratio of each pipeline is adjusted to meet a requirement, and the tedious steps of traditional manual wind power balance adjustment are reduced; meanwhile, manual expenditure for adjusting the windpower balance of an air conditioner is saved for an owner; and besides, the problem of wind power imbalance of an air conditioning wind system is solved, the problem of complaining of tenants (customers) caused by non-uniform heat and cold at the tail end of the air conditioner is solved, and a key effect is achieved on saving energy during operation of the air conditioner for the owner. According to the adjustment system, the air volume ratio of each pipelines is calculated through an air volume meter on the corresponding pipeline and is transmitted to a central controller, and the central controller performs processing and analysis to control an adjusting valve of each pipeline to adjust the air volume of the corresponding pipeline, so that the air volume ratios of the pipelines meet the requirements, and then the wind power of the central air conditioning wind system is balanced.

The invention relates to the field of animal breeding and specifically relates to a system and method based on farm outdoor automatic manure spreading, spraying and degradation. The system specifically comprises a manure collecting and storing unit, a manure spreading unit, a spraying and plowing-harrowing unit and a fermentative degradation unit; the manure collecting and storing unit is used forcollecting and storing manure generated in a breeding house; the manure spreading unit is used for conveying the manure in the manure collecting and storing unit to a fermentation bed; the spraying and plowing-harrowing unit is used for spraying and plowing-harrowing the manure; and the fermentative degradation unit is used for realizing fermentative degradation of the plowed and harrowed manureand packing. The complete set of manure spreading system disclosed by the invention is capable of realizing fully-automatic operation and has no need for manpower so that the labor intensity is greatly relieved; and meanwhile, a spraying pipeline is provided with a switch, so that the manure spreading amount can be regulated according to the actual operation effect of the fermentation bed. The system has the advantages such as manpower and labor saving, low cost, simple structure and convenience in operation, meanwhile, secondary pollution such as production of odor and fly maggots is avoided,and the problem of complaints caused by pollution is solved.

The invention discloses a method for simulating call, a device and a system, belongs to the network communication field. The method comprises: receiving the request of a called user of simulating call; according to the request, simulating the call of the called user; when a simulation call office which has the call passed through and any one of offices which have the called user are abnormal, determining failure of the call; when the simulation call office which has the call passed through and any one of offices which have the called user are normal, determining success of the call. The device comprises a receiving module, a call module and a judging module. The system comprises: a simulation call office control device and a simulation call office. The invention can simulate a real call of users, when locating faults during the call process, the invention does not need locate faults to a fault applying position which initiates testing call, improves fault location efficiency and satisfied degree of users, saves maintenance cost, shortens time of solving problems, also can be used for testing new services, saves testing cost.

The invention discloses a system and method for preventing reuse of a power supply in a power supply scheme. The system comprises a storage module for storing newly added maintenance power supply access point information; a loading module used for filling in information of a newly added maintenance power supply access point; an information maintenance module which edits, deletes and imports maintenance power supply access point information; a retrieval module which retrieves the entered power supply access point information through keywords, and retrieves and exports information meeting conditions; and an alarm module which repeatedly screens the newly added business expansion power supply scheme protocol and alarms the repeated power supply access points. According to the embodiment of the invention, repeated screening is carried out on the newly added business expansion power supply scheme protocol, whether the power supply access point is repeated or not is automatically compared, repeated alarming is carried out, the phenomenon that the power supply of the power supply scheme is repeatedly used is avoided, the complaint event caused by repeated use is solved, and the customer satisfaction is improved.

The invention provides a liquid storage tank anti-condensing structure, a liquid storage tank and a compressor. The liquid storage tank anti-condensing structure comprises a shell which wraps the liquid storage tank, wherein a mounting hole is formed in the shell, and one end of a mounting boss penetrates into the mounting hole to be fixed to the liquid storage tank; and a liquid storage groove isformed in the shell and can receive condensation on the mounting boss. According to the liquid storage tank anti-condensing structure, the liquid storage groove is formed in the shell wrapping the liquid storage tank and is used for receiving the condensation on the mounting boss, and the problem that a potential safety hazard occurs due to the fact that condensed water falls into a ground wire of the compressor after appearing on the periphery of the liquid storage tank, or consumers complain after the condensed water falls into the ground is thoroughly solved.

The invention provides an upper computer application software compatible method for multiple read-write operations, which comprises the following steps that: when an upper computer reader-writer operates embedded equipment, the upper computer reader-writer and the embedded equipment firstly perform handshake, and then the upper computer reader-writer reads basic information of the embedded equipment; whether a matched upper computer reader-writer exists or not is searched according to the model and the version number carried by the basic information of the embedded equipment; an actual reader-writer of which the model and the version number are matched with those of the embedded equipment is found out, firstly a current port and an operation state are recorded into a configuration file ini of the actual reader-writer, the found actual reader-writer is automatically opened, the previously opened reader-writer is simultaneously closed, and then read-write operation is carried out by the reader-writer. The method is compatible with the upper computer application software with multiple read-write operations, and solves the problems that the upper computer application software with multiple read-write operations is inconvenient to manage and use by customers and enterprises are complained by the users due to excessive upper computer application software.

The invention relates to a keyless getting-in method for a vehicle. The keyless getting-in method comprises a locking process and an unlocking process, wherein the locking process comprises the following steps that during the operation of locking, an antenna in the vehicle scans an intelligent key existing in the current vehicle, and stores characteristic information of the intelligent key; and the unlocking process comprises the following steps that during the operation of unlocking, a vehicle door handle antenna is used for scanning the intelligent key existing in the current vehicle and outside the current vehicle, and only when the situation that the intelligent key exists outside the vehicle, and the characteristic information of the outside intelligent key is different from that stored in the locking process, the unlocking operation is allowed. According to the keyless getting-in method for the vehicle disclosed by the invention, the vehicle safety is guaranteed, and a PE system can be quickly unlocked, so that the problem of conventional unlocking that a customer has complaint caused by too much time delay is solved.

The invention relates to the field of artificial intelligence, and particularly discloses an identity recognition method and device, equipment and a storage medium. The method comprises the following steps: acquiring first voice data recorded by a user in a registered service node; any service node after the registered service node is selected as a current service node, a first video stream of the current task node is recorded in real time, first audio data are extracted, and second audio data are intercepted from the first audio data; performing first voiceprint consistency detection according to the second voice data and the first voice data; if the first voiceprint consistency detection is passed, recording a second video stream of the next service node in real time, extracting second audio data, and intercepting third audio data from the second audio data; performing second voiceprint consistency detection according to the third voice data and the first voice data; and if the second voiceprint consistency detection is passed, the identity recognition of the user is passed. In this way, complaints in the insuring link can be prevented, and the complaint rate is reduced.

The invention provides an instant reply short message notification system which belongs to the technical field of electricity management, and particularly relates to the instant reply short message notification system. The instant reply short message notification system provided by the invention has the advantages of accurate operation and being reliable. The system provided by the invention comprises an embedded central processing unit mainboard, a crystal oscillator clock, a 485 interface, a speech broadcast port, a wireless transceiver module, a built-in antenna, an information indicator lamp and a reply person mobile phone. The system is structurally characterized in that the embedded central processing unit mainboard is electrically connected with the crystal oscillator clock, the information indicator lamp, the 485 interface, the speech broadcast port and the wireless transceiver module; the embedded central processing unit mainboard is electrically connected with the wireless transceiver module through a GSM / GPRS mobile phone communication chip; the wireless transceiver module is electrically connected with the built-in antenna; the 485 interface is connected with the user electric charge balance information output port of a power supply management center; and the wireless transceiver module sends a reply short message to the reply person mobile phone through the built-in antenna.

The present invention relates to a block chain-based call center management method and system. The method includes that after the call center server receives the call complained by the user, it performs text recognition on the user's voice, and uploads the complaint number and the complaint text to the area The complaint processing server can obtain the content of the complaint from the blockchain and distribute it to the staff for processing in a timely manner. After the staff handles it, the complaint processing results will be uploaded to the blockchain in a timely manner. The invention stores the information and processing results of the complaint calls of the call center based on the block chain, which facilitates the communication and processing of the call center server and the complaint processing server, and the use of the block chain can strengthen the credibility of information storage and avoid complaint information And processing results are tampered with, ensuring that user complaints are well resolved and improving user experience.

The invention relates to the technical field of in-vehicle air conditioning, and discloses a control structure for improving odour in a vehicle. The control structure comprises a vehicle air conditioner; and a bracket is fixedly mounted at the bottom of the vehicle air conditioner. According to the control structure for improving the odour in the vehicle, a placement box is arranged, and solid perfume is placed in the placement box; when the vehicle air conditioner is started and air is blown out through a face blowing air outlet pipe, unpleasant odour in the vehicle can be removed quickly when the unpleasant odour exists in the vehicle air conditioner or the vehicle; moreover, placement box is extruded from the middle to the left side and the right simultaneously; a resisting block is extruded by the placement box; after an installation spring is compressed, the placement box drives a fastening block to rotate continuously on the inner side of a connecting ring; when the fastening block is rotated to overlap with a guide groove, the placement box is loosened, the installation spring is returned so that the placement box is separated from the connecting rings, and then the placement box can be detached, so that the solid perfume in the placement box is convenient to replace; and the control structure for improving the odour in the vehicle can be suitable for people with different preferences, and is more convenient to use.

The embodiment of the present application provides a method and device for grading service quality. The method and device are applied to the Internet of Views. The Internet of Views includes a first network management client, a second network management client, and the first network management client. The client and the second network management client are connected to the video networking server through the network management server, and a plurality of video networking terminals connected to the video networking server. In the application embodiment, the operation and maintenance administrator can use the first network management client to pair Service quality complaints are managed hierarchically, and assigned to the corresponding operation and maintenance personnel through the network management server, so that the operation and maintenance personnel can view the service quality data on the second network management client, and obtain the generated information through the network management server and the Internet of View server in turn. The business situation data of the Internet-of-TV terminals that describe the service quality complaints, and conduct specific analysis based on the business situation data, and solve the current complaints of the Internet-of-TV terminals in a timely manner, so as to improve the customer's user experience.

The invention relates to an automatic monitoring system of a mobile wireless network, comprising n terminal monitors and a monitoring data analysis platform, wherein the n terminal monitors are arranged on monitoring points; the monitoring data analysis platform is connected with the terminal monitors; the n terminal monitors are mutually connected through the mobile wireless network, n is a natural number, and the terminal monitors not only collect network signals of the monitoring points and send the network signals to the monitoring data analysis platform, but also test the network signalsaccording to a testing plan set by the monitoring data analysis platform and a starting signal output by the monitoring data analysis platform and output testing signals to the monitoring data analysis platform. The invention can solve the problems of distributed 24-hour automatic signal monitoring and automatic out-of-limit alarm, better meet the requirements of mobile operators for the optimized functions of the wireless network and enhance the enterprise competitiveness and the customer satisfaction of the mobile operators.

The invention relates to a call center management method and system based on a block chain. The method comprises the following steps that: a call center server receives a call complained by a user; the voice of the user is subjected to text recognition, the complaint number and the complaint text are uploaded to the block chain to be stored, the complaint processing server can obtain the complaintcontent from the block chain and timely distribute the complaint content to the worker for processing, and after the worker processes the complaint content, the complaint processing result is timelyuploaded to the block chain. According to the invention, information storage and processing result storage are carried out on the complaint call of the call center based on the block chain; the call center server and the complaint processing server carry out communication and processing conveniently, the credibility of information storage can be enhanced by adopting the block chain, the complaintinformation and the processing result are prevented from being tampered, the complaint problem of a user is well solved, and the use experience of the user is improved.

The invention relates to a two-dimensional code label code scanning error-proofing method, which is characterized in that different parts correspond to different colors through color two-dimensional codes, configuration information of different spoiler assemblies is correspondingly assembled with the color two-dimensional codes, the color configuration error-proofing of the parts is prevented, a spoiler assembly scans a qualified two-dimensional code label to obtain the qualified label two-dimensional code outside a box, boxing is conducted after pairing succeeds, and the mixed loading phenomenon is guaranteed. The method can be effectively used for identifying the correctness of part assembling configuration and the consistency of delivery part and order configuration.