919results about How to "Increase change" patented technology

Methods and systems are disclosed for routing callers to agents in a contact center with an intelligent routing system. An exemplary method includes routing callers to agents based on a pattern matching algorithm utilizing caller data and agent data, where the agent data includes agent satisfaction data from past agent-caller pairings. The agent satisfaction data may be obtained via surveys of the agents regarding their satisfaction with past agent-caller contacts. The agent satisfaction data may be used by the pattern matching algorithm in an attempt to increase agent satisfaction for future calls, thereby potentially reducing attrition of agents and cost to the call center, increasing morale of the agents, and so on. The agent satisfaction data and output from past agent-caller pairings may be weighted by the contact center against other agent data and caller data for a desired mixing of output variables.

Disclosed herein is a phase change memory semiconductor integrated circuit device using a chalcogenide film that solves a problem that the operation temperature capable of ensuring long time memory retention is low due to low phase change temperature is and, at the same time, a problem that power consumption of the device is high since a large current requires to rewrite memory information due to low resistance. A portion of constituent elements for a chalcogenide comprises nitride, oxide or carbide which are formed to the boundary between the chalcogenide film and a metal plug as an underlying electrode and to the grain boundary of chalcogenide crystals thereby increasing the phase change temperature and high Joule heat can be generated even by a small current by increasing the resistance of the film.

A device is described that can be used by surgeons to provide accurate tissue-lifting and tightening maneuvers that uses minimal external incisions, enhances accuracy, reduces inadvertent consequences while speeding the procedure. The device is comprised of a shaft with a relatively planar but possibly lenticulate or even slightly curved tip that can divide and energize various tissue planes causing net contraction via the fibrous tissue modification. Various forms of energy can also be delivered to cause desirable tissue alterations.

Methods and systems are disclosed for routing callers to agents in a contact center with an intelligent routing system. An exemplary method includes routing callers to agents based on a pattern matching algorithm utilizing caller data and agent data, where the agent data includes agent satisfaction data from past agent-caller pairings. The agent satisfaction data may be obtained via surveys of the agents regarding their satisfaction with past agent-caller contacts. The agent satisfaction data may be used by the pattern matching algorithm in an attempt to increase agent satisfaction for future calls, thereby potentially reducing attrition of agents and cost to the call center, increasing morale of the agents, and so on. The agent satisfaction data and output from past agent-caller pairings may be weighted by the contact center against other agent data and caller data for a desired mixing of output variables.

An inductive energy harvester comprises a permanent magnet magnetic field source attached by a pair of compact spiral disk springs to an induction coil. The springs position the magnet so that the induction coil surrounds one end of the magnet where the flux density is greatest. In addition, the magnetic flux emerging from that end of the magnet is enhanced by a disk of magnetic material having high permeability and high flux density. In another embodiment, the magnetic field source comprises two dipole magnets arranged in opposing flux relationship with a thin layer of high flux density, high magnetic permeability material located in a gap between the magnets.

An alarm system for photovoltaic modules is provided that includes an alarm installation electrically connected to at least one photovoltaic module. The alarm installation is connected via a power connection line to the at least one photovoltaic module and the alarm installation has a device to read out a pulse response of the at least one photovoltaic module.

Systems and methods are described that facilitate predictive web-crawling in a computer environment. Aspects of the invention provide for predictive, utility-based, and decision theoretic probability assessments of changes in subsets of web pages, enhancing web-crawling ability and ensuring that web page information is maintained in a fresh state. Additionally, the invention facilitates selective crawling of pages with a high probability of change.

PCT No. PCT / JP97 / 00250 Sec. 371 Date Jan. 5, 1998 Sec. 102(e) Date Jan. 5, 1998 PCT Filed Jan. 31, 1997 PCT Pub. No. WO97 / 28210 PCT Pub. Date Aug. 7, 1997The present invention provides a prepreg having an excellent self adhesiveness to a honeycomb core, a low porosity when used as skin panels, an excellent surface smoothness due to a low surface porosity, and good tackiness and drapability. This invention also provides a honeycomb sandwich panel having a skin panel peel strength, an excellent impact resistance and an excellent hot water resistance, and a composition for a fiber reinforced composite material made from the prepreg and honeycomb sandwich panel. The fiber reinforced composite material made from the prepreg of the present invention can be used for airplanes, automobiles and other industrial applications, particularly as structural materials of airplanes, because of its excellent mechanical properties.

A micromachined design and method with inherent disturbance-rejection capabilities is based on increasing the degrees-of-freedom (DOF) of the oscillatory system by the use of two independently oscillating proof masses. Utilizing dynamical amplification in the 4-degrees-of-freedom system, inherent disturbance rejection is achieved, providing reduced sensitivity to structural and thermal parameter fluctuations and damping changes over the operating time of the device. In the proposed system, the first mass is forced to oscillate in the drive direction, and the response of the second mass in the orthogonal direction is sensed. The response has two resonant peaks and a flat region between peaks. Operation is in the flat region, where the gain is insensitive to frequency fluctuations. An over 15 times increase in the bandwidth of the system is achieved due to the use of the proposed architecture. In addition, the gain in the operation region has low sensitivity to damping changes. Consequently, by utilizing the disturbance-rejection capability of the dynamical system, improved robustness is achieved, which can relax tight fabrication tolerances and packaging requirements and thus result in reducing production cost of micromachined methods.

A magnetoresistive device includes a laminated film, and a mechanism for applying sense current in a direction of lamination in the laminated film, wherein the laminated film includes a first ferromagnetic layer having a substantially fixed direction of magnetization, a second ferromagnetic layer having a freely variable direction of magnetization according to an external magnetic field, the second ferromagnetic layer including a non-magnetic metal layer, and two or more ferromagnetic metal layers separated from each other by the non-magnetic metal layer in the direction of lamination, and a non-magnetic intermediate layer that separates the first and second ferromagnetic layer from each other.

A mechanical deformation amount sensor includes a sensor structure which is formed by a semiconductor substrate or an insulating substrate and integrally includes a deformation portion deformable, when a physical quantity to be detected is applied to the sensor structure, due to the physical quantity and a support portion for supporting the deformation portion, a carbon nanotube resistance element which is provided on the deformation portion so as to be mechanically deformed in response to deformation of the deformation portion and a wiring pattern which is formed in a pattern on the sensor structure so as to be connected to the carbon nanotube resistance element. By applying a voltage to the carbon nanotube resistance element via the wiring pattern, a change of electrical conductivity of the carbon nanotube resistance element upon mechanical deformation of the carbon nanotube resistance element is fetched as an electrical signal.

A device that converts non-visible electromagnetic energy into light. The device includes a cylindrical electromagnetic resonator with a central through hole, a dielectric (preferably ceramic) material surrounded by symmetrically displaced through holes surrounding the central through hole. The device also includes a base and probes connected to the base. The probes are placed to introduce non-visible electromagnetic energy into the resonator. The device also includes a plasma lamp placed in the central through hole. The plasma lamp is placed to convert the non-visible electromagnetic energy into light. Preferably, the resonator is composed of a ceramic with a metalized surface except for inside the through holes. Also, a device that converts electricity into light and vice versa, a device that emits modulated light based on input modulated non-visible electromagnetic energy, and a device that emits modulated non-visible electromagnetic energy based on input modulated light, all implemented using a cylindrical electromagnetic resonator.

A manufacturing method and structure for better phase change memory characteristics by improving the interface and the hole-filling properties. The present invention can reduce the power consumption needed to operate and is easy to fabricate.

An invention is claimed that enables the pumping of compressible fluids at high pressures when an accurate flow is desired. Two pressure sources, for example pumps plumbed in series, separate thermodynamic work, such as pressurization, at the first pressure source from a volumetric or matter metering function in the second pressure source. One example is a flowstream delivery for a chemical instrumentation system that is manufactured from relatively unsophisticated pumps yet delivers precise flows with low pulsation (<1 %) over pressures greater than 100 bar. An advantage of one embodiment allows the economical conversion of typical HPLC systems to state of-the-art supercritical fluid chromatography (SFC) systems with minimal modification to system components.

An HDC asserts the read gate of an RDC when a read head is positioned in a sector located before a sector that a hot system instructs to read data when seen from the rotation direction of a storage medium. The data that the read head has read from the sector is used to adapt a circuit that constitutes the RDC. However, the data is not transferred to the host system. Such a process is repeated until the read head reaches a position where data stored in a sector whose data has been instructed to read can be read. In this way, time needed to adapt a circuit that constitutes a read channel can be shortened.

A synthetic quartz glass for an optical member which is free from compaction and rarefaction is obtained. A synthetic quartz glass for an optical member to be used for an optical device employing a light having a wavelength of at most 400 nm and at least 170 nm as a light source, which contains substantially no oxygen excess defects, dissolved oxygen molecules nor reduction type defects, which has a chlorine concentration of at most 50 ppm and a OH group concentration of at most 100 ppm, and which contains oxygen deficient defects within a concentration range of at most 5×1014 defects / cm3 and at least 1×1013 defects / cm3. The fluorine concentration is preferably at most 100 ppm.

A spirometer having a housing with an elongated flow chamber open at one end, a pressure sensing end opposite the open end and an outlet passageway intercepting the flow chamber at an angle α and proximate the pressure sensing end. A differential pressure sensor is coupled to the pressure sensing end from a port at an angle β to an axis of the flow chamber. The angle α is substantially greater than 0° but substantially less than 180° while the angle β may range from 90° to 180°, such that a significantly increased measured air pressure results over that measured when α=180° and β=90°.

A computer keyboard comprises a touch control display panel comprising a display unit, a plurality of touch sensing units, and a display control unit. The display unit is utilized for displaying icons of control keys. The touch sensing units are utilized for sensing pressed status of the control keys, and transmitting pressure sensing signals and position signals to a host. The display control unit is utilized for receiving icons of the control keys from the host, and making the display unit display icons of the control keys. When an external force presses one of the control keys of the touch control display panel, a specific touch sensing unit senses pressed status of a position corresponding to the pressed control key, and make the host start or terminate an executable program according to link of the executable program corresponding to the pressed control key.

A new method to produce formulations of bacterial cellulose that exhibit improved viscosity-modifying properties particularly with low energy applied to effectuate viscosity changes therewith is provided. Such a method includes the novel co-precipitation with a water soluble co-agent that permits precipitation in the presence of excess alcohol to form an insoluble fiber that can than be utilized as a thickener or suspension aid without the need to introduce high energy mixing. Such bacterial cellulose properties have been available in the past but only through highly labor and energy intensive processes. Such an inventive method as now proposed thus provides a bacterial cellulose-containing formulation that exhibits not only properties that are as effective as those for previous bacterial celluloses, but, in some ways, improvements to such previous types. Certain end-use compositions and applications including these novel bacterial cellulose-containing formulations are also encompassed within this invention.

The invention relates to a prediction device and a prediction method for the state of an emergency topic. The prediction device and the prediction method are provided based on the research of a microblog topic production mechanism and the influence of opinion leaders of emergency on the state of the emergency topic. The prediction device is provided with four components of a text acquisition unit, a topic clustering unit, a topic state recognition unit and a topic state prediction unit, and the topic state is predicted through the participation state of the opinion leaders, so that the prediction method of the topic state is simplified, the prediction accuracy is higher, and a basis can be provided for monitoring the tendency of the emergency topic. Through the calculation method of topic attention provided by the invention, the computation complexity of a traditional topic attention method is reduced. Moreover, the numerical value prediction of the topic attention is replaced by adopting the prediction of the state of the topic, so that the prediction content is more reasonable, and the prediction accuracy is higher. Furthermore, a prediction method of a hidden Markov model is provided, the set of the opinion leaders and the model of topic prediction are constructed through incremental iteration, so that the prediction operation can be obviously simplified, and the prediction efficiency is improved.

An in-ceiling cabling enclosure for supporting communications network equipment and cables interconnecting the network equipment including a front wall a rear wall and two side walls extending between the front wall and the rear wall creating a volume inside the enclosure. An access door assembly is pivotally connected to either the rear wall or the two side walls. The access door assembly pivots through an arc of ninety degrees between a first position opening the enclosure and a second position closing the enclosure. An equipment mount plate is attached to an interior portion of the access door assembly, and opposed equipment mount rails are removably attached to the equipment mount plate. The equipment mount rails are adapted to receive the network equipment and to secure the network equipment to the access door assembly. A cable slack management tray extends between the opposed equipment mount rails, and the slack management tray has a surface adapted to support and maintain the position and the contour of cable bundles located in the enclosure. A thermal management system is also disposed in the housing to provide efficient exhaust of hot air generated by active equipment in the enclosure to the space outside of the enclosure.

A system and method for improving FIB milling endpointing operations. The methods involve generating real-time images of the area being milled and real-time graphical plots of pixel intensities with an increased sensitivity over native FIB system generated images and plots. The images and plots are generated with raw signal data obtained from the native FIB system. More specifically, the raw signal data is processed according to specific algorithms for generating images and corresponding intensity graphs which can be reliably used for accurate endpointing. In particular, the displayed images will display more visual information regarding changes in milled material, while the intensity graphs will plot aggregate pixel intensity data on a dynamically adjusting scale to dramatically highlight relative changes in milled material.

Provided is a quantitative cell dispensing apparatus using liquid droplet manipulation, for quantitatively dispensing cells from hydrophilic suspension containing a plurality of cells. The quantitative cell dispensing apparatus includes hydrophilic suspension, a liquid droplet manipulation unit, a dispensing unit, a sensing unit, and a control unit. The hydrophilic suspension includes a plurality of cells and electrolyte, and the liquid droplet manipulation unit. The liquid droplet manipulation unit includes an inlet and a liquid droplet outlet portion. The dispensing unit discharges a liquid droplet received from the liquid droplet outlet portion to a target portion. The sensing unit optically senses liquid droplets distributed on a panel of the liquid droplet manipulation unit. The control unit analyses the number of cells contained in each liquid droplet using a single sensed by the sensing unit, and controls the liquid droplet manipulation unit to transfer a liquid droplet containing a predetermined number of cells to the liquid droplet outlet portion.

A system to provide scents includes a scent receiver to replaceable receive scent carriers that carry scent media, a scent actuator operable to controllable release scent, and a configurable circulation subsystem. Peltier devices may used to induce active heating and active cooling of scent media according to defined scent sequence information or scent tracks. The system is also operable to collect air, including scents, from an ambient environment, and temporarily retaining such for sampling by a user. Scent tracks may be defined and shared amongst users and other entities.

A system, device within a system, and a method for enhancing visual perception in a two-dimensional image is disclosed, providing the induction of retinal disparity in the viewer by a device with which the two-dimensional image is viewed. With fusion of the retinally disparate images of the two-dimensional image, the viewer experiences the enhancement of his or her visual perception in the two dimensional image, which includes enhancement of depth perception and enhancement in clarity perception.

A lens-fitted film unit is provided with a thermally expandable axial distance adjusting member which has a thermal expansion coefficient greater than plastic lens elements of a taking lens held by an axially movable lens holder and disposed between the lens holder and a stationary shutter cover and which expands or contracts in accordance with a change in ambient temperature to change an axial distance between the lens holder and a film plane so as thereby to shift a focal point of the taking lens in an axial direction to compensate a variation of the focal length of the taking lens due to a change in refractive power of the plastic lens element which is caused by axial expansion or axial contraction of the plastic lens element due to the change in ambient temperature.