The invention provides a power supply business hall intelligent
service robot based on a cloud platform and a service method. The power supply business hall intelligent
service robot based on the cloud platform mainly comprises an intelligent
robot body and the cloud platform; the intelligent
robot body consists of a head part, a body and a
chassis; the
robot body comprises a central control module, a mobile module, a human-computer interaction module and a charging device to realize comprehensive sensing of people, machines and objects on a business hall site; and therefore, good service interaction experience is provided for power customers and business hall
business personnel. A cloud
service control platform is constructed to realize
interconnection and communication of each business hall intelligent
service robot within the entire province scope and comprehensively improve the intelligence level of a business hall. Information
pooling analysis and comprehensive sharing between thebusiness halls are realized, and multi-source
polymerization, intelligent classification, quick search and accurate service marketing service knowledge
system is formed. The business hall business handling is more convenient and accurate so that the business hall working efficiency is enhanced; and moreover, 24-hour security regulation can be realized so that the safety in the business hall is enhanced.