12655 results about "Waiting time" patented technology

A system comprise a server configured to communicate vehicle information with a vehicle transceiver of a vehicle moving along a vehicle route and communicate drone information with a drone transceiver of a drone moving along a drone route. A computing device with a memory and a processor may be configured to communicatively connect with the server, process the vehicle information and the drone information, identify a plurality of pickup locations based in part on the vehicle information and drone information, select at least one of the plurality of pickup locations based in part on a priority score associated with a travel time to or wait time for each of the plurality of pickup locations, and update the drone route based in part on the selected pickup location.

A method and apparatus for determining latency between multiple servers and a client receives requests for content server addresses from local domain names servers (LDNS). POPs that can serve the content are determined and sent latency metric requests. The content server receives the request for latency metrics and looks up the latency metric for the requesting client. Periodic latency probes are sent to the IP addresses in a Latency Management Table. The IP addresses of clients are masked so the latency probes are sent to higher level servers to reduce traffic across the network. The hop count and latency data in the packets sent in response to the latency probes are stored in the Latency Management Table and is used to determine the latency metric from the resident POP to the requesting client before sending the latency metric to the requesting server. The BGP hop count in the Latency Management Table is used for the latency metric upon the first request for an IP address. The latency metric is calculated for subsequent requests of IP addresses using the hop count and RTT data in the Latency Management Table. Latency metrics from POPs are collected and the inverse relationship of the hop counts in a weighted combination with the RTT are used to determine which latency metric indicates the optimal POP. The address of the optimal POP is then sent to the requesting LDNS.

A method and system schedules inbound inquiries, such as inbound telephone calls, for response by agents in an order that is based in part on the forecasted outcome of the inbound inquiries. A scheduling module applies inquiry information to a model to forecast the outcome of an inbound inquiry. The forecasted outcome is used to set a priority value for ordering the inquiry. The priority value may be determined by solving a constrained optimization problem that seeks to maximize an objective function, such as maximizing an agent's productivity to produce sales or to minimize inbound call attrition. A modeling module generates models that forecast inquiry outcomes based on a history and inquiry information. Statistical analysis such as regression analysis determines the model with the outcome related to the nature of the inquiry. Operator wait time is regulated by forcing low priority and / or highly tolerant inbound inquiries to self service.

A system and method for predicting the wait time of a caller to a call center is disclosed. The call center associates a set of agents to which the caller may be queued. This set of agents selected may depend on the skills that each agent possesses, the type of service request made by the caller, caller priority, time of day, day of week and other conditions. An initial wait time estimate may then be given to the caller who is just queued. As a caller's conditions may dynamically change, a caller's position in the queue may also change as well as the pool of available agents. Periodic wait time estimate updates may also be given to the queued caller. A caller's wait time may be estimated based upon mean inter-arrival times for recently past calls into the call center. An average inter-arrival time may be calculated for the last several calls. Alternatively, a caller's wait time may be estimated based upon calls that are recently queued and dequeued. A table of values, Wnj, are maintained wherein each such value denoting the jth recent wait time of calls arriving with n calls already in the queue. An average value, Wn, for each n among all such Wnj, is thus calculated and a caller's estimated wait time is thus given, depending on how many calls are in the queue at the time of calling.

Methods and devices are provided for communicating data in a wireless channel. In one example, a method includes adapting the transmission time interval (TTI) length of transport container for transmitting data in accordance with a criteria. The criteria may include (but is not limited to) a latency requirement of the data, a buffer size associated with the data, a mobility characteristic of a device that will receive the data. The TTI lengths may be manipulated for a variety of reasons, such as for reducing overhead, satisfy quality of service (QoS) requirements, maximize network throughput, etc. In some embodiments, TTIs having different TTI lengths may be carried in a common radio frame. In other embodiments, the wireless channel may partitioned into multiple bands each of which carrying (exclusively or otherwise) TTIs having a certain TTI length.

In language evaluation systems, user expressions are often evaluated by speech recognizers and language parsers, and among several possible translations, a highest-probability translation is selected and added to a dialogue sequence. However, such systems may exhibit inadequacies by discarding alternative translations that may initially exhibit a lower probability, but that may have a higher probability when evaluated in the full context of the dialogue, including subsequent expressions. Presented herein are techniques for communicating with a user by formulating a dialogue hypothesis set identifying hypothesis probabilities for a set of dialogue hypotheses, using generative and / or discriminative models, and repeatedly re-ranks the dialogue hypotheses based on subsequent expressions. Additionally, knowledge sources may inform a model-based with a pre-knowledge fetch that facilitates pruning of the hypothesis search space at an early stage, thereby enhancing the accuracy of language parsing while also reducing the latency of the expression evaluation and economizing computing resources.

Embodiments of the invention enable minimum latency site independent real-time video transport over packet switched networks. Some examples of real-time video transport are video conferencing and real-time or live video streaming. In one embodiment of the invention, a network node transmits live or real-tine audio and video signals, encapsulated as Internet Protocol (IP) data packets, to one or more nodes on the Internet or other IP network. One embodiment of the invention enables a user to move to different nodes or move nodes to different locations thereby providing site independence. Site independence is achieved by measuring and accounting for the jitter and delay between a transmitter and receiver based on the particular path between the transmitter and receiver independent of site location. The transmitter inserts timestamps and sequence numbers into packets and then transmits them. A receiver uses these timestamps to recover the transmitter's clock. The receiver stores the packets in a buffer that orders them by sequence number. The packets stay in the buffer for a fixed latency to compensate for possible network jitter and / or packet reordering. The combination of timestamp packet-processing, remote clock recovery and synchronization, fixed-latency receiver buffering, and error correction mechanisms help to preserve the quality of the received video, despite the significant network impairments generally encountered throughout the Internet and wireless networks.

Embodiments relate to systems and methods for embedding a cloud-based resource request in a specification language wrapper. In embodiments, a set of applications and / or a set of appliances can be registered to be instantiated in a cloud-based network. Each application or appliance can have an associated set of specified resources with which the user wishes to instantiate those objects. For example, a user may specify a maximum latency for input / output of the application or appliance, a geographic location of the supporting cloud resources, a processor throughput, or other resource specification to instantiate the desired object. According to embodiments, the set of requested resources can be embedded in a specification language wrapper, such as an XML object. The specification language wrapper can be transmitted to a marketplace to seek the response of available clouds which can support the application or appliance according to the specifications contained in the specification language wrapper.

A low latency streaming system provides a stateless protocol between a client and server with reduced latency. The server embeds incremental information in media fragments that eliminates the usage of a typical control channel. In addition, the server provides uniform media fragment responses to media fragment requests, thereby allowing existing Internet cache infrastructure to cache streaming media data. Each fragment has a distinguished Uniform Resource Locator (URL) that allows the fragment to be identified and cached by both Internet cache servers and the client's browser cache. The system reduces latency using various techniques, such as sending fragments that contain less than a full group of pictures (GOP), encoding media without dependencies on subsequent frames, and by allowing clients to request subsequent frames with only information about previous frames.

Packet-based central conference bridges, packet-based network interfaces and packet-based terminals are used for voice communications over a packet-based network. Modifications to these apparatuses can reduce the latency and the signal processing requirements while increasing the signal quality within a voice conference as well as point-to-point communications. For instance, by selecting the talkers prior to the decompression of the voice signals, decreases in the latency and increases in signal quality within the voice conference can result due to a possible removal of the decompression and subsequent compression operations in a conference bridge unnecessary in some circumstances. Further, the removal of the jitter buffers within the conference bridges and the moving of the mixing operation to the individual terminals and / or network interfaces are modifications that can cause lower latency and transcoding within the voice conference.

A method and apparatus for adding a member to an active call in a group communication network provides for receiving a member list from a user and sending a request to a server to add the member list to the active group call. The method and apparatus further provides for announcing each member in the member list that they are being added to the group call, receiving acknowledgement from a member who wishes to participate in the group call, and forwarding media to the member. The method and apparatus also provides for a significant reduction in the actual total dormancy wakeup time and latency by exchanging group call signaling even when mobiles are dormant and no traffic channel is active.

A system for granting access to agents at a communication center in response to requests for connection from network-level entities starts a fairness timer having a fairness time period when a first request is received for and agent, monitors any other requests for the same agent during the fairness time, and executes an algorithm at the end of the fairness time to select the network-level entity to which the request should be granted. In a preferred embodiment the fairness time is set to be equal to or greater than twice the difference between network round-trip latency for the longest latency and shortest latency routers requesting service from the communication center. In some embodiments an agent reservation timer is set at the same point as the fairness timer to prevent calls to the same agent, and has a period longer than the fairness timer by a time sufficient for a connection to be made to the agent station once access is granted, and for notification of the connection to be made to network-level entities.

The invention increases performance of HTTP over long-latency links by pre-fetching objects concurrently via aggregated and flow-controlled channels. An agent and gateway together assist a Web browser in fetching HTTP contents faster from Internet Web sites over long-latency data links. The gateway and the agent coordinate the fetching of selective embedded objects in such a way that an object is ready and available on a host platform before the resident browser requires it. The seemingly instantaneous availability of objects to a browser enables it to complete processing the object to request the next object without much wait. Without this instantaneous availability of an embedded object, a browser waits for its request and the corresponding response to traverse a long delay link.

A method is provided for synchronizing the playback of a digital audio broadcast on a plurality of network output devices by inserting an audio waveform sample in an audio stream of the digital audio broadcast. The method includes the steps of outputting a first unique signal as part of an audio signal which has unique identifying characteristics and is regularly occurring, outputting a second unique signal so that the time between the first and second unique signals must be significantly greater than the latency between sending and receiving devices, and coordinating play of audio by an audio waveform sample assuring the simultaneous output of the audio signal from multiple devices. An algorithm in hardware, software, or a combination of the two identifies the audio waveform sample in the audio stream. The digital audio broadcast from multiple receivers does not present to a listener any audible delay or echo effect.

In one embodiment, non-volatile random access memory (NVRAM) caching and logging delivers low latency acknowledgements of input / output (I / O) requests, such as write requests, while avoiding loss of data. Write data may be stored in a portion of an NVRAM configured as, e.g., a persistent write-back cache, while parameters of the request may be stored in another portion of the NVRAM configured as one or more logs, e.g., NVLogs. The write data may be organized into separate variable length blocks or extents and “written back” out-of-order from the write back cache to storage devices, such as solid state drives (SSDs). The write data may be preserved in the write-back cache until each extent is safely and successfully stored on SSD (i.e., in the event of power loss), or operations associated with the write request are sufficiently logged on NVLog.

An access control mechanism in a network connecting one or more sink devices to a server providing audio / visual data (A / V) in streams. As a sink device requests access, the server measures available bandwidth to the sink device. If the measurement of available bandwidth is completed before the sink device requests a stream of audio / visual data, the measured available bandwidth is used to set transmission parameters of the data stream in accordance with a Quality of Service (QoS) policy. If the measurement is not completed when the data stream is requested, the data stream is nonetheless transmitted. In this scenario, the data stream may be transmitted using parameters computed using a cached measurement of the available bandwidth to the sink device. If no cached measurement is available, the data stream is transmitted with a low priority until a measurement can be made. Once the measurement is available, the transmission parameters of the data stream are re-set. With this access control mechanism, A / V streams may be provided with low latency but with transmission parameters accurately set in accordance with the QoS policy.

Disclosed is a method and apparatus to continuously transmit high bandwidth, real-time data, on a communications network (e.g., wired, wireless, and a combination of wired and wireless segments). A control computing device uses user or application requirements to dynamically adjust the throughput of the system to match the bandwidth of the communications network being used, so that data latency is minimized. An operator can visualize the instantaneous characteristic of the link and, if necessary, make a tradeoff between the latency and resolution of the data to help maintain the real-time nature of the system and better utilize the available network resources. Automated control strategies have also been implemented into the system to enable dynamic adjustments of the system throughput to minimize latency while maximizing data resolution. Several applications have been cited in which latency minimization techniques can be employed for enhanced dynamic performance.

Methods and apparatus are disclosed that enables a plurality of users of portable computing devices to each individually request and receive wait-time indications for each of a plurality of attractions within a physical establishment. In certain embodiments the attractions are rides and the physical establishments are amusement parks. In this way, users of portable computing device, such as mobile phones, may individually request and receive wait-time indications for each of a plurality of rides within at least one of a plurality of amusement parks. The methods and apparatus may be configured to maintain and access a database of wait-time values for a plurality of attractions within one or more physical establishments. In certain embodiments, request messages are received as SMS text messages from mobile phone and response messages are sent as SMS text messages to mobile phones.

Methods, systems and apparatus for reducing apparent latency in content-delivery networks are provided. Sources multicast certain ‘preview multicast streams’ to multiple subscribers. These preview multicast streams provide pre-recorded content of multicast streams. When a subscriber switches to a desired multicast stream, pre-recorded content of the desired multicast stream is reconstructed from a preview multicast stream. Thereafter, the pre-recorded content is played during the setup of the new multicast distribution tree to minimize latency. Once the distribution tree is setup, live content of the desired multicast stream is made available to the subscriber.

The invention relates to a full-automatic poker machine, which comprises a mounting bottom plate and a plurality of support legs. A card inlet is disposed on the mounting bottom plate, card cutting and primary card distributing equipment is arranged at one end of the card inlet, card sorting and secondary card distributing equipment is arranged at the other end of the card cutting and primary card distributing equipment, card flopping and dealing equipment is disposed at the other end of the card sorting and secondary card distributing equipment, card pushing equipment is arranged at the other end of the card flopping and dealing equipment, and card lifting equipment is disposed on one side of the card pushing equipment. When the full-automatic poker machine works, disorder poker cards are primarily separated by the aid of the card cutting and primary card distributing equipment, then are adjusted to face the same direction and separated from each other by the card sorting and secondary card distributing equipment, then by the aid of the card flopping and dealing equipment, the single poker cards with front surfaces facing upwards and downwards are adjusted so that the front surfaces of the single poker cards face upwards or downwards in a unified manner and the single poker cards are dealt, the poker cards are pushed to specified positions by the card pushing equipment, and finally are lifted to a tabletop by the card lifting equipment, and card cutting and dealing actions are completed. The full-automatic poker machine brings convenience for reducing labor intensity of game, waiting time is shortened, and simultaneously, automation degree of the machine is improved.

Systems and methods for network service management, wherein the internet service management system includes one or more components which collectively enable an administrator to obtain a site-wide view of network activities on servers such as web servers, FTP servers, e-mail servers, domain name servers, etc. In addition to collecting information relating to web server latency and processing time, the internet service management system may collect actual user transaction information and system information from end users on client computers. The internet service management system may provide domain summary information for a domain, or it may provide management information organized by "categories" according to how a site manager wants to view and manage his business; e.g., byline of business (books, auctions, music, etc.), by site function (searches, shopping cart, support, quotes, sales automation), or most any other categorization customers may choose.