Embodiments of the present invention relate to a method and
system for automatically collecting data relating to a computer
system and automatically analyzing the collected data. The data collected may be historical data, collected over an extended period of time such as a day, week or month. The data may be collected locally, and then automatically sent via a network to a remote site, where the analysis of the data is automatically performed by a support provider. A report based on the analysis may be automatically generated and stored electronically at
a site accessible, via the network, to an interested party, such as a
system user and / or intermediate support provider. The report may include recommendations for modifications to hardware and / or
software of the computer system, based on the analysis. The report may enable a system user to prevent rather than react to problems, and to maintain a more efficient computer system.