The invention provides an inquiry information collection and analysis system and method. The system comprises a patient terminal, a storage and analysis terminal, and a medical care terminal, the patient terminal is provided with a questionnaire, and the questionnaire is sent to the storage and analysis terminal after an inquiry patient fills in the questionnaire. The storage analysis terminal generates patient medical records by using the questionnaire information and feeds back the patient medical records to the patient terminal and the medical care terminal, and the medical care terminal receives the patient medical records of the storage analysis terminal and assists in completing patient inquiry. Structured data deposited at the storage and analysis end can be used as scientific research materials, analysis is conducted through artificial intelligence and other methods, and new medical knowledge is explored. Information is collected in a questionnaire survey mode, machine learningand artificial intelligence are introduced into processing of a corresponding database of a patient, a corresponding analysis model and algorithm are constructed, various indexes and conditions of the patient in the database are comprehensively processed through different dimensions, so materials are quickly collected, information is stored, medical records are generated, results are analyzed, new knowledge is explored, and various risks are prompted.