1303 results about "Collaborative filtering" patented technology

A system, method and computer program product that combines techniques in the fields of search, data mining, collaborative filtering, user ratings and referral mappings into a system for intelligent web-based help for task or transaction oriented web based systems. The system makes use of a service oriented architecture based on metadata and web services to locate, categorize and provide relevant context sensitive help, including found help not available when the web based system or application was first developed. As part of the inventive system, there is additionally provided a system for providing an integrated information taxonomy which combines automatically, semi-automatically, and manually generated taxonomies and applies them to help systems. This aspect of the invention is applicable to the fields of online self-help systems for web sites and software applications as well as to customer, supplier and employee help desks.

A new recommendation technique, referred to as "personality diagnosis", that can be seen as a hybrid between memory-based and model-based collaborative filtering techniques, is described. Using personality diagnosis, all data may be maintained throughout the processes, new data can be added incrementally, and predictions have meaningful probabilistic semantics. Each entity's (e.g., user's) reported attributes (e.g., item ratings or preferences) may be interpreted as a manifestation of their underlying personality type. Personality type may be encoded simply as a vector of the entity's (e.g., user's) "true" values (e.g., ratings) for attributes (e.g., items) in the database. It may be assumed that entities (e.g., users) report values (e.g., ratings) with a distributed (e.g., Gaussian) error. Given an active entity's (e.g., user's) known attribute values (e.g., item ratings), the probability that they have the same personality type as every other entity (e.g., user) may be determined. Then, the probability that they will have a given value (e.g., rating) for a valueless (e.g., unrated) attribute (e.g., item) may then be determined based on the entity's (e.g., user's) personality type. The probabilistic determinations may be used to determine expected value of information. Such an expected value of information could be used in at least two ways. First, an interactive recommender could use expected value of information to favorably order queries for attribute values (e.g., item ratings), thereby mollifying what could otherwise be a tedious and frustrating process. Second, expected value of information could be used to determine which entries of a database to prune or ignore-that is, which entries, which if removed, would have a minimal effect of the accuracy of recommendations.

A set of item-item affinities for a plurality of items is determined based on collaborative-filtering techniques. A set of an item's nearest neighbor items based on the set of item-item affinities is determined. A set of user feature-item affinities for the plurality of items and a set of user features is determined based on least squared regression. A set of a user feature's nearest neighbor items is determined based in part on the set of user feature-item affinities. Compatible affinity weights for nearest neighbor items of each item and each user feature are determined and stored. Based on user features of a particular user and items a particular user has consumed, a set of nearest neighbor items comprising nearest neighbor items for user features of the user and items the user has consumed are identified as a set of candidate items, and affinity scores of candidate items are determined. Based at least in part on the affinity scores, a candidate item from the set of candidate items is recommended to the user.

The present invention is related to a system and method of considering time segments or intervals in a collaborative filtering model. The present invention extends collaborative filtering approaches by integrating considerations of temporality into the training and / or vote input associated with the usage of collaborative filtering models. The present invention also applies filtering to the output with temporal models, so as to view a most appropriate subset of recommended content, centering on content that may be available at a target time. The present invention applies time to a collaborative filtering model by allowing weight to be associated with selections within a current time segment, selections historically watched within the current time segment by the user and selections historically watched within the current time segment by a large group of users.