The invention discloses an intelligent operation and
maintenance system and method for a
charging station, belongs to the technical field of charging piles, and solves the problems that an existing operation and
maintenance system cannot accurately reflect the fault causes or directions of the charging piles, cannot accurately bring help to the operation and maintenance service, cannot find problems in the first time, so that the
response time of the whole process is longer, and the operation and maintenance efficiency is lower. The intelligent operation and
maintenance system and method for the
charging station have the advantages that a
pile tip intelligent acquisition sensing module and an in-
station acquisition sensing module are arranged to detect a charging
pile and the environment in the
station respectively, the data can be compared and analyzed bilaterally, the accuracy of the detection data can be effectively ensured; an operation and maintenance platform is separated from acustomer service platform, the two platforms share data, run independently, and have definite work division, thereby being capable of effectively improving the
processing efficiency of each platform;the operation and maintenance process omits the intermediate link to the greatest extent, manual inspection is not needed, accurate operation and maintenance data can be provided, the intelligent operation and maintenance
system accords with a future intelligent operation and maintenance
service assurance system, and the operation and maintenance efficiency is improved.