35results about How to "Improve the efficiency of after-sales service" patented technology

The invention relates to a multifunctional remote fault diagnosis system for an electric control automobile. The multifunctional remote fault diagnosis system comprises a remote fault diagnosis service center, PC (Personal Computer) diagnosis client sides and a diagnosis communication device. The remote fault diagnosis service center serves as a key of the system and is mainly used for realizing an automobile fault diagnosis network management function and an automobile remote fault diagnosis assistance function; the PC diagnosis client sides are mainly used for providing specific automobile diagnosis application functions and remote diagnosis interfaces for users with different rights through human-computer interaction interfaces; and the diagnosis communication device is mainly used forrealizing the data communication between the PC diagnosis client sides and a vehicle-mounted network and providing diagnosis data service for upper applications. By means of the multifunctional remote fault diagnosis system, with the remote fault diagnosis service center as a core and all PC diagnosis client sides as nodes, an automobile fault diagnosis network is established; automobile diagnosis data sharing is realized by means of the diagnosis communication device; multifunctional automobile remote fault assistance and fault elimination help can be provided; automobile fault information is subjected to statistic analysis; and a reliable automobile quality report is provided for an automobile manufacturer.

The invention discloses an intelligent smoke exhaust ventilator, a control system and a cloud platform. The intelligent smoke exhaust ventilator comprises a smoke exhaust ventilator body with a built-in central processing unit. A sensor array connected with the central processing unit through a data bus is arranged on the smoke exhaust ventilator body. The sensor array comprises a smoke monitoring module, a carbon oxide detecting module, a natural gas detecting module, a temperature detecting module, a humidity detecting module, an oil box oil volume metering module for detecting the oil volume height of oil in an oil box of the smoke exhaust ventilator body, a filter screen greasy dirt measuring module for detecting the thickness of greasy dirt on the surface of a filter screen of the smoke exhaust ventilator body, and an alarm module. The current cooking mode applied by a user is judged by detecting the smoke, temperature and humidity of a kitchen room through the sensor array, cooking data is analyzed for the user, the healthy cooking habit is recommended to the user, the functions of intelligence, automation and energy conservation of the smoke exhaust ventilator are achieved, the intelligence cost of traditional smoke exhaust ventilators is effectively reduced for enterprises, and the protection level of home security is improved.

The invention relates to a method for shortening the development period of LCD panels. The method comprises the following steps: adding a panel parameter offshoring module into a LCD software program, storing the prior unchangeable panel parameters in a storage medium, and modifying a plant menu into an adjustable item to open to users for adjusting. In addition, the method adds a data loss protection mechanism for the added panel parameter offshoring module. The method has the advantages of reducing the released version number of the software program and the verification numbers of relational tests by verifiers, shortening the development period of importing the LCD to a new panel, improving the development flexibility of types of the LCD, and improving the development efficiency. In addition, the method improves the maintainability of the panel, improves the after-sales service efficiency, and reduces after-sales service costs.

The invention relates to a touch screen remote monitoring fault diagnosis system, in particular to a touch screen monitoring system. It includes a touch screen main body, the touch screen main body includes a touch screen control module, the touch screen control module is connected to a central processing unit, the central processing unit adopts the central processing unit of a display terminal used in conjunction with the touch screen main body, the central processing unit is connected to a communication module, and the touch screen main body passes The communication module is connected with a server end for remote monitoring. The central processing unit actively pushes the status information of the main body of the touch screen to the server. The invention realizes the remote monitoring of the touch screen, helps the user to know the abnormal working state of the touch screen in time, and warns the occurrence of fault in advance; at the same time, it provides a solution to judge the fault of the touch screen at low cost, and improves the efficiency of after-sales service.

The invention relates to a novel silent drain valve structure. The height of the novel silent drain valve structure can be freely adjusted according to mating height, and the novel silent drain valve structure is good in drain effect and can be fast replaced or maintained. The novel silent drain valve structure comprises a drain valve body, a drain base arranged below the drain valve body and used for being fixed to a toilet bowl water tank, and an overflow pipe connected with the drain base. A hollow drain connection base is arranged between the drain valve body and the drain base. A sealed air bag is arranged between the drain connection base and the drain base, connection nuts are arranged at the upper end and the lower end of the sealed air bag respectively, and the sealed air bag is connected with the drain connection base and the drain base through the two connection nuts. The drain connection base is provided with a guide sleeve with an opening, wherein the guide sleeve is arranged on the outer side of the circumference of the overflow pipe in a sleeved mode, can slide vertically along the overflow pipe and is fastened to the outer side of the overflow pipe by being locked by a butterfly nut.

The invention discloses a belt pulley drawing device. The belt pulley drawing device comprises an installing-positioning block, a hydraulic pump or a jack and clamping blocks, wherein a shaft hole is formed in the center of the installing-positioning block, the installing-positioning block comprises a rectangular installing base body and a belt pulley inner circle positioning boss protruding out of the front face of the rectangular installing base body, the hydraulic pump or the jack is fixed to the back face of the rectangular installing base body, the shaft of the hydraulic pump or the jack penetrates through the central shaft hole formed in the installing-positioning block so as to tightly abut against a belt pulley shaft, the clamping blocks are arranged on two sides of the installing-positioning block in a paired mode, and clamping connection flanges matched with belt pulley grooves are designed on the inner side faces of the outer ends of the clamping blocks. The belt pulley drawing device uses the belt pulley grooves as clamping positions and is easy to install and good in universality, the problem that a crankshaft belt pulley is difficult to dismount due to small space and difficult drawing tool installation is solved, dismounting of the crankshaft belt pulley becomes very easy when being needed, production efficiency is high, and after-sales service efficiency is effectively improved.

The invention provides a touch screen remote monitoring fault diagnosis system, and particularly relates to a touch screen monitoring system. The touch screen remote monitoring fault diagnosis system comprises a touch screen main body. The touch screen main body comprises a touch screen control module, wherein the touch screen control module is connected with a communication interface, and the touch screen main body is connected with a server used for remote monitoring through the communication interface of the touch screen control module. The touch screen control module is also connected with a lamp tube detection module. The lamp tube detection module tests state parameters of an emitting lamp tube and a receiving lamp tube of the touch screen main body and transmits the tested state parameters to the touch screen control module. By means of the touch screen remote monitoring fault diagnosis system, the remote monitoring of a touch screen is realized, a user can learn about abnormal working conditions of the touch screen in time with the help of the touch screen remote monitoring fault diagnosis system, and the occurrence of a failure can be warned in advance. Meanwhile, a solution is provided, a failure diagnosis is conducted on the touch screen at low cost, and the after-sale service efficiency is improved.

The invention discloses a wireless diagnosis method for a motor controller of an electric vehicle based on the UDS protocol, adopts a wireless communication transmission mode, and establishes a diagnosis communication mechanism with the ECU of the motor controller based on the UDS unified diagnosis service rule of the CAN bus, and reads the data stored in the ECU. Fault information and parameters in the internal storage area, and parsed for troubleshooting. The invention also discloses a wireless diagnostic device, which includes a client and a wireless communication module. The client establishes diagnostic communication with the ECU of the motor controller through the communication module and based on the UDS unified diagnostic service rules of the CAN bus, and reads and stores Fault information and parameters in the ECU internal storage area, and parsed for troubleshooting. The invention also correspondingly discloses a medium and equipment corresponding to the above method. The method, device, medium and equipment of the invention all have the advantages of safe and reliable communication, good stability, improved work efficiency and the like.

The invention discloses a die with an ejector sleeve ejection mechanism. The die comprises a lower code template used for fixing the die, a hot runner system arranged at the upper part of the lower code template, the ejector sleeve ejection mechanism which is arranged at the upper part of the hot runner system and used for ejecting a product, a lower template arranged at the upper part of the ejector sleeve ejection mechanism, an upper template arranged at the upper part of the lower template and an upper code template which is arranged on the upper template and used for fixing the die. According to the die with the ejector sleeve ejection mechanism, with the ejector sleeve ejection mechanism, a column at an arbitrary position in an injection molded product can be used as an ejector sleeve to be ejected, so that the use environment limited factor is greatly lowered; as the length of an ejector sleeve needle is shorted, the rick that the ejector sleeve needle is liable to break is reduced, and the service life of the ejector sleeve needle is prolonged; with addition of an ejector sleeve needle fixing insert to fix the ejector sleeve needle, the ejector sleeve needle is prevented from interfering with the hot runner system and can be rapidly changed during production and later maintenance, so that the labor cost and the maintenance cost are lowered, and the after-sales efficiency is improved.

Embodiments of the invention disclose a mobile terminal remote after-sale supporting method and device, the method comprising: connecting to a server for a remote after-sale support; intercepting periodically a current user interface and uploading the current user interface to the server in real time; receiving in real time an operation instruction for solving a current technical problem returned from the server and performing in real time the operation instruction such that a technician solves a technical problem proposed by a user and performs a remote technical process anytime anywhere. The method and the device optimize the remote after-sale support service of a mobile terminal, reduce after-sale service cost and improve after-sale service efficiency.