Touch screen remote monitoring fault diagnosis system and method

Abstract

The invention provides a touch screen remote monitoring fault diagnosis system, and particularly relates to a touch screen monitoring system. The touch screen remote monitoring fault diagnosis system comprises a touch screen main body. The touch screen main body comprises a touch screen control module, wherein the touch screen control module is connected with a communication interface, and the touch screen main body is connected with a server used for remote monitoring through the communication interface of the touch screen control module. The touch screen control module is also connected with a lamp tube detection module. The lamp tube detection module tests state parameters of an emitting lamp tube and a receiving lamp tube of the touch screen main body and transmits the tested state parameters to the touch screen control module. By means of the touch screen remote monitoring fault diagnosis system, the remote monitoring of a touch screen is realized, a user can learn about abnormal working conditions of the touch screen in time with the help of the touch screen remote monitoring fault diagnosis system, and the occurrence of a failure can be warned in advance. Meanwhile, a solution is provided, a failure diagnosis is conducted on the touch screen at low cost, and the after-sale service efficiency is improved.

Description

technical field [0001] The invention relates to the technical field of touch screens, in particular to a touch screen monitoring system. Background technique [0002] As a branch of touch screen, infrared touch screen is widely used in various fields due to its series of advantages. With the large-scale and large-scale application of infrared touch screen, it also brings difficulties in subsequent maintenance and fault diagnosis. During the use of the existing infrared touch screen, the user cannot recognize its abnormal performance status, so it is impossible to give an early warning of the fault of the infrared touch screen. For some important applications, fault diagnosis and maintenance after the fault occurs affect the normal application. At the same time, after the touch screen fails, technical support personnel need to conduct a series of tests on the failed touch screen on site to determine the cause of the failure. If necessary, it is necessary to invite multiple ex...

AI Technical Summary

Problems solved by technology

During the use of the existing infrared touch screen, the user cannot recognize its abnormal performance status, so it is impossible to give an early warning of the fault of the infrared touch screen. For some important applications, the fault diagnosis and maintenance after the fault occurs affect the normal application. At the same time, after the touch screen fails, the technical support personnel need to conduct a series of tests on the failed touch screen on site to determine the cause of the failure. If necessary, it is necessary to invite multiple experienced technical experts to jointly determine the cause of the failure and propose solutions These are not conducive to the improvement of after-sales maintenance efficiency, increase the cost of troubleshooting, and increase the application cost of infrared touch screen