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Touch screen remote monitoring fault diagnosis system

A fault diagnosis system and remote monitoring technology, applied in the field of touch screens, can solve problems such as increased fault resolution costs, inability to provide infrared touch screen fault warnings, increased application costs of infrared touch screens, etc., to facilitate fault diagnosis and fault resolution, and save maintenance time and energy, and the effect of improving the efficiency of after-sales service

Active Publication Date: 2017-06-27
程抒一
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

During the use of the existing infrared touch screen, the user cannot recognize its abnormal performance status, so it is impossible to give an early warning of the fault of the infrared touch screen. For some important applications, the fault diagnosis and maintenance after the fault occurs affect the normal application. At the same time, after the touch screen fails, the technical support personnel need to conduct a series of tests on the failed touch screen on site to determine the cause of the failure. If necessary, it is necessary to invite multiple experienced technical experts to jointly determine the cause of the failure and propose solutions These are not conducive to the improvement of after-sales maintenance efficiency, increase the cost of troubleshooting, and increase the application cost of infrared touch screen

Method used

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  • Touch screen remote monitoring fault diagnosis system

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Embodiment approach 1

[0037] Embodiment 1: A plurality of touch screen main bodies 1 within the set position range are respectively connected to a wireless network card through the connected central processing unit 2, and the plurality of wireless network cards are connected to at least one wireless router, and the wireless network card and the wireless router perform data exchange. The wireless router is located on one of the touch screen main bodies 1 , the wireless router is connected with the wireless network card to form a wireless local area network system, the wireless router is connected to the communication module 4 , and the wireless router is connected to the server 3 through the communication module 4 .

[0038] The present invention can make the touch screen main body 1 within a set position range send their state information and location information to the wireless router through the wireless network card. The location information and status information of the touch screen main body 1 ...

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Abstract

The invention relates to a touch screen remote monitoring fault diagnosis system, in particular to a touch screen monitoring system. It includes a touch screen main body, the touch screen main body includes a touch screen control module, the touch screen control module is connected to a central processing unit, the central processing unit adopts the central processing unit of a display terminal used in conjunction with the touch screen main body, the central processing unit is connected to a communication module, and the touch screen main body passes The communication module is connected with a server end for remote monitoring. The central processing unit actively pushes the status information of the main body of the touch screen to the server. The invention realizes the remote monitoring of the touch screen, helps the user to know the abnormal working state of the touch screen in time, and warns the occurrence of fault in advance; at the same time, it provides a solution to judge the fault of the touch screen at low cost, and improves the efficiency of after-sales service.

Description

technical field [0001] The invention relates to the technical field of touch screens, in particular to a touch screen monitoring system. Background technique [0002] As a branch of touch screen, infrared touch screen is widely used in various fields due to its series of advantages. With the large-scale and large-scale application of infrared touch screen, it also brings difficulties in subsequent maintenance and fault diagnosis. During the use of the existing infrared touch screen, the user cannot recognize its abnormal performance status, so it is impossible to give an early warning of the fault of the infrared touch screen. For some important applications, fault diagnosis and maintenance after the fault occurs affect the normal application. At the same time, after the touch screen fails, technical support personnel need to conduct a series of tests on the failed touch screen on site to determine the cause of the failure. If necessary, it is necessary to invite multiple ex...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G01R31/44
Inventor 程抒一
Owner 程抒一
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