322results about How to "Improve calling efficiency" patented technology

The present invention provides for an activity log which may include user proactive billing management for use in a broadband communications system that guarantees voice, data and video communication reliability and security to users for an integrated telephone, television and data network. The activity log and user proactive billing management may log incoming calls directory numbers (DNs) and outgoing call DNs in a database that may be provided at a central system location, such as the IP Central Station or at the system subscriber's customer premises equipment. The activity log may also log incoming and outgoing email interactive sessions (e.g., instant message (IM) email) and log multimedia video and audio calls. According to a variation of the invention, the user may access the activity log(s) and identify any communication the cost of which should be billed to a different party. The activity log may also be sorted based on user preferences and set to direct calls to low cost alternatives.

The embodiment of the invention discloses an authentication method for invoking an open interface and a system for executing the method. The method comprises the following steps: a service provision platform receives an interface invoking request of an application program transmitted by a server side or a client side, wherein the interface invoking parameters comprise application identification, a private secret key and valid time allocated by the server side for the interface invoking; the private secret key is allocated by the service provision platform when the server side is registered in the service provision platform; the client side logs in the server side, acquires authentication and acquires the interface invoking parameters from the server side; the service provision platform acquires the private secret key corresponding to the application identification from the pre-assigned parameter records, and authenticates the interface invoking request based on the acquired private secret key; if the authentication is successful, the corresponding interface invoking is permitted; or, the interface invoking request party is refused to invoke the corresponding interface. The authentication method can ensure the interface invoking security, the interface invoking process is simple, and the interface invoking efficiency is high.

An apparatus and a method are provided for producing a tunnel in an integration serving node formed by integrating a serving support node and a gateway node which connect a radio network controller of a wireless access network server to a home server of an external network. The apparatus comprises a plurality of integration traffic modules for processing upstream data and downstream data; a memory module comprising a look up table, for example, for storing integration tunnel endpoint identifiers corresponding to the integration traffic modules; a serving support node signaling module for, according to a call request of a terminal for connecting with an external server, selecting one integration traffic module from among the plurality of integration traffic modules and assigning an integration tunnel endpoint identifier corresponding to the selected integration traffic module; and a gateway node signaling module for receiving request data including the assigned integration tunnel endpoint identifier from the serving support node signaling module though internal processing communication (IPC) and storing the integration tunnel endpoint identifier in the look up table.

The invention discloses an intelligent outbound processing method, a device, equipment and a storage medium, wherein the method comprises the steps: generating a data query instruction according to atarget product identification and a task type in a to-be-processed task, querying a verbal skill database, and obtaining an outbound verbal skill; obtaining a to-be-called client identifier, carryingout outbound on the mobile terminal through the outbound interface, and obtaining an outbound processing result; if the outbound call succeeds, establishing a call channel with the mobile terminal, playing outbound call voice data and collecting current recording data; performing voice recognition on the current recording data by adopting a voice recognition model to obtain current text data; andperforming text semantic analysis on the current text data to obtain an intention analysis result, when the intention analysis result is a specific intention, determining an agent identifier matched with the specific intention, establishing a call channel between the mobile terminal and an agent terminal, and displaying outbound verbal skill and the corresponding current text data on the agent terminal. The method can effectively improve the call efficiency of telemarketing.

The invention provides a method for quickly invoking program instructions, comprising that coding character string input by the user is received; in a prearranged mapping table, a triggering condition is queried according to the coding character string or the content which is converted by the coding character string; if records complying with the matching exist, the instruction is started to trigger an interface and unfold corresponding information; the triggering information of the user is received and corresponding instruction invoking information is gained; the instruction invoking information is sent to corresponding interfaces to realize the invoking of corresponding program instructions. As the technical proposal of the invention is based on keyboard input, the instruction inlet is not needed to be searched in the screen, thus avoiding the problems of low efficiency of positioning means such as menu, button, icon, etc., which are based on graphic interfaces; secondly, the technical proposal of the invention can support the operation system instruction and application program instruction at the same time, thus unifying the inlet of computer program instructions and improving the efficiency of the instruction invoking.

The invention relates to a system structure for realizing data conversion in service integration of an SOA (Service Oriented Architecture) application system, which comprises a runtime general frame module and a development period configuration format defining module, wherein the run time general frame module is used for supporting conversion extension of different data objects; and the development period configuration format defining module is connected with the runtime general frame module and used for defining configuration formats of the data object conversion. The invention also relates to a method for realizing the data conversion in the service integration of the SOA application system based on the system structure. By adopting the system structure for realizing the data conversionin the service integration of the SOA application system and the method thereof, the integration work of the system is simple and efficient, the calling process is more visual and convenient and rapid, the calling efficiency is improved, the run efficiency of the system is higher, the performance is stable and reliable, the cost of development and maintenance is lowered, the development period issimple, interfaces are clear, the configuration is convenient, the runtime efficiency is higher, the application range is wider, and the solid foundation is laid for the integration development of the SOA system.

The invention provides a communication method for preknowing a communication topic, a terminal and a system thereof. The method comprises the following steps: configuring a communication topic information input function when initiating a call and a communication topic information display function when receiving a call request in the communication terminal; configuring a communication protocol between the communication terminal and a communication network to support the transmission of the communication topic information; initiating a call establishment request and the like to a called communication terminal by a calling communication terminal by the communication network; and displaying the communication topic information by the called communication terminal. The method, the terminal and the system have the advantage that a called party can preknow the communication intention of a calling party so as to selectively answer the call, thus improving the communication efficiency.

The invention relates to a taxi on-call system which comprises a user terminal used for sending a taxi on-call service request and receiving the corresponding feedback information of the taxi on-call service request, and a service terminal used for receiving the taxi on-call service request sent from the user terminal, and feeding back the resource information including the cartographic information on the surrounding of the place where the user terminal is positioned, and the real-time position and status of the nearby taxis to the user terminal according to the taxi on-call service request sent from the user terminal. The invention also relates to a method for achieving the taxi on-call by using the system. The invention has the advantages of high degree of automation, high service processing speed, low operation cost and the like.

The invention provides a cross-system internal service call method and device. The device comprises the steps that a first request sent by a calling party for calling a first service is received, wherein the first request comprises a hessian or json serializable byte stream put into a request body; the byte stream in the request body is obtained, and the obtained byte stream is stored in the context of a thread; the byte stream in the context of the thread is obtained and deserialized so as to be converted into a first java object, wherein the first java object comprises identification information of the first service; scheduling process is conducted on application processing logic corresponding to the situation that the first java object calls the first service according to the identification information of the first service. According to the cross-system internal service call method and device, the service calling efficiency can be improved.

The invention provides a predictive outbound method and system of a call system. The method comprises the following steps: a call service module starts to call a seat, judges how many customer service staff participating in the call in the present turn, and obtains the number n of the customer service staff participating in the call; and a call scheduling main module judges the time T1m=n-1-x of the customer service seat for call to answer according to the historical record of the call, wherein m refers to idle customer service staff, 1 refers to busy customer service staff and x refers to overtime customer service staff. According to the predictive outbound method of the call system provided by the invention, if the customer service staff is the same, the call efficiency is improved, the waiting times of the customer service staff are shortened, various call states are fully predicted, the call system can be called according to predicted data, various states of the call system can be fully distinguished in a prediction condition, call resources are fully matched, unreasonable personnel match is maximally reduced, resources are saved, the call cost is lowered, and the user experience is improved. The invention provides a call system.

The invention discloses a method and system for dynamic application programming interface (API) page view configuration, and a gateway. The method comprises the following steps that: weights occupied by all APIs are calculated and all API historical page view weights in the API sets are calculated according to the historical page view; on the basis of the historical page view and an actual resource page view, a theoretical page view after correction is calculated; a relation between a next-time theoretical page view and a previous theoretical page view is determined based on the calculated theoretical page view after correction; and if the next-time theoretical page view is determined to be larger than the previous theoretical page view, the previous theoretical page view is configured to be the API page view; and if the next-time theoretical page view is determined to be less than the previous theoretical page view, a constrain set is reconstructed to carry out calculation. According to the embodiment of the invention, the dynamic planning optimization strategy is used for replacing the original static service configuration protocol file, thereby realizing the unified dispatching and reasonable distribution of the server resources.

The invention discloses a terminal calling method, device and terminal. The method comprises the following steps of: calling the first telephone number of a contact; if the first telephone number can not be got through, judging whether other telephone numbers exist in the information of the contact or not; if the other telephone numbers exist, according to current state information and the telephone numbers of the contact, establishing a re-dialing queue; and calling the telephone numbers in the re-dialing queue in sequence until the telephone is got through or a cancelling command input by a user is received. According to the technical scheme, under the condition that the first telephone number can not be got through, other re-dialing numbers with the high getting-through possibility are selected according to the dialing time and the telephone number category, and thereby the automatic switching dialing of the telephone numbers is convenient and quick to realize.

The invention discloses a mobile communication device, which comprises a receiver, a loudspeaker, a photoelectric sensing component and a control unit, wherein the photoelectric sensing component is used for sensing the environmental state and generating corresponding photo-detection signals. The invention also discloses a sound switching method which is suitable for the mobile communication device; the mobile communication device comprises the receiver and the loudspeaker; and the sound switching method comprises the following steps: (a) sensing the environmental state and generating the corresponding photo-detection signals; and (b) selectively outputting audio signals by the receiver or the loudspeaker according to the photo-detection signals. The mobile communication device and the sound switching method can automatically switch sounding paths between the loudspeaker and an earphone by sensing the answering state when a user answers a phone, thereby improving the conversation efficiency of the mobile communication device.

The invention provides a fault tolerance system in a digital trucking communication system aimed at network-off user and is used in trucking communication field. The inventive technical proposal includes: a BSC (Base Station Controller) sends a detected user voice state to a PDS (PTT Dispatch Server) via a reverse voice frame detection module at the BSC side, or the BSC performs no process if a user voice state isn't detected; a user abnormal network-off detection module at the PDS side resets the user network-off detection timer if the user voice state from the BSC is received; otherwise, the used is determined to be abnormal network-off, and the PDS recovers communication right and release the user. The invention solves the problem that other users cannot perform communication when a user always occupies communication right during network-off state, thereby saving system resource and improving communication efficiency.

The invention discloses a method and system for intelligent interactive cloud queuing management. The method comprises establishing network connection of a queuing device, a queuing cloud server and a smart terminal, building a queuing number group through the queuing device, producing a number group ID or a number group two-dimensional code corresponding to the queuing number group, arranging a number group number-calling window on the queuing device, synchronizing the number-calling information of the queuing number group on site to the number group number-calling window on the queuing device, searching and querying the number-calling information of the queuing number group through the smart terminal, synchronously, displaying the number-calling information displayed by the number group number-calling window, transmitting a queuing request to the queuing cloud server through the smart terminal, transmitting a queuing number to the smart terminal through the queuing cloud server, transmitting the queuing number to the queuing number group, carrying out queuing, synchronously updating the queuing information of the queuing device, a display and the smart terminal in real time, and transmitting reminding information to the smart terminal according to reminding time and a reminding mode set by a user.

The invention relates to a method for realizing web service call in a component-based software system. The component-based software system comprises a graphical component development platform and a component running platform connected with the graphical component development platform, wherein the method comprises the following steps of the development processing operation of a Web Service call component and the running processing operation of the Web Service call component. By adopting the method for realizing the Web Service call in the component-based software system, the development process and the call process of the Web Service are more visual, simpler, more efficient, rapid and convenient, the running efficiency of the system is higher, the performance is stable and reliable, and the development and maintenance costs are reduced; meanwhile, the portability and the expandability of the system are enhanced; the method can rapidly respond to the changes and the technical changes of service demands, can support the establishment of the high-modularity and high-integration software, has comparatively wide range of application and lays a firm foundation for the further development of a computer component-based software technology.

The invention provides a service invoking method, device and system. The method comprises the following steps: according to a service identification corresponding to a target service, determining a slice address list corresponding to the target service, wherein a service provider corresponding to each address in the slice address list is used for providing the target service, and each class of service identifiers corresponds to one slice address list; selecting a target service provider from the slice address list based on a load balancing algorithm; sending a service invocation request to thetarget service provider. Thus, the invocation link of the service request can be shortened, and the invocation efficiency of the service request can be improved.

The invention relates to a method, device and system for processing calling busying and belongs to the field of communication. The method includes the steps that whether a first terminal and a second terminal mutually initiate calling requests to each other or not is detected; if the first terminal and the second terminal are detected to initiate the calling requests to each other, the first terminal and the second terminal are connected; or, the calling requests initiated by the first terminal and the second terminal are disconnected. The problem that when the two terminals initiate the calling requests to each other, a communication line is busy is solved, so that the two user terminals are connected for calling through a server when initiating the calling requests to each other, or the calling request of one terminal is disconnected, so that the two terminals are prevented from wasting time for calling each other, then time is saved, and calling efficiency is improved.

The invention discloses a registration method and device of a micro-service instance, computer equipment and a storage medium. The registration method for the micro-service instance comprises the steps of enabling a registration center to obtain an appointed service code started when registration of a first micro-service instance is started; decrypting the specified service code, and calling a first reference micro-service instance corresponding to the decrypted specified service code according to the decrypted specified service code, with the first reference micro-service instance being a micro-service instance registered in the registration center through the specified service code; judging whether the instance information of the first micro-service instance is consistent with the instance information of the first reference micro-service instance or not; and if yes, registering the first micro-service instance through the decrypted specified service code. A reference micro-service instance is introduced to provide a verification standard for a micro-service instance registered under a specified service code, and the verification standard is compared with context and uri in reference micro-service instance information for verification, so that the accuracy and effectiveness of verification are ensured on the premise of the minimum data calculation amount.

The invention relates to an object launching method and apparatus, and belongs to the technical field of computers. The method comprises the steps of displaying launching entries of n objects in a predetermined desktop page, wherein the objects are predetermined functions in an application, and the launching entries are used for triggering the predetermined functions and provided by an operation system; receiving a first operation signal acting on one of the launching entries; and launching the object corresponding to the launching entry according to the first operation signal through the operation system. According to the method and the apparatus, the problem of tedious operation due to the fact that a user clicks an icon for starting the application and then searches for and starts the predetermined functions in a menu of the application layer by layer is solved, so that the effect of simplifying the starting operation of the predetermined functions is achieved.

The invention discloses a service addressing method in cluster environment, which comprises the following steps: A, sending a call request to a destination service address in a current service information list, and entering a step B if exception occurs; B, deleting the destination service address from the current service information list; and C, repeatedly executing the step A until successfully calling the destination service address. The invention also discloses a service addressing device in cluster environment. The service addressing method and the service addressing device can freely select the destination service address in the current service information list, and avoid unreasonable failure of a call service through retry in the calling process, so the success rate of the call service can be ensured without judging which addresses exist healthily, and the implementation is more convenient.

The invention discloses a multimedia personalized call method and communication terminals. In the multimedia personalized call method, before a voice channel is established, the called communication terminal dynamically obtains personalized information of the calling communication terminal so that the personalized information of the calling communication terminal is displayed on a display of the called communication terminal when the called communication terminal receives a call. The personalized information of the invention comprises a pet name, a personalized signature, a personalized picture, and information related to the state of a current user or the combination thereof.

The invention relates to a method and device for calling a maintenance center by an intelligent device. The method comprises following steps of receiving a maintenance center customer service calling request initiated by a user identifier bound with the intelligent device, wherein the maintenance center customer service calling request comprises an intelligent device identifier; obtaining a device provider identifier according to the intelligent device identifier; searching the customer service communication identifier group of a corresponding device provider from the corresponding relationships between the device provider identifiers and the customer communication identifier group according to the device provider identifier; obtaining an idle customer service communication identifier from the customer service communication identifier group; and switching the maintenance center customer service calling request to the idle customer service communication identifier. According to the method and device for calling the maintenance center by the intelligent device, repeated triggering operations executed according to voice reminding are unnecessary; the operation links are saved; and the calling efficiency is improved.

The invention discloses a micro-service invoking method, a device, a server and a storage medium. The method comprises the following steps: receiving a invoking request corresponding to the current micro-service sent by a current consumer end through an interceptor; wherein the invocation request carries the service level of the current micro service; acquiring thread pool resources correspondingto the current micro-service in a thread pool where the current micro-service is located in response to a call request corresponding to the current micro-service; a thread pool resource correspondingto the current micro-service is used to invoke the current micro-service within a preset invocation time. It can not only improve the efficiency of micro-service invocation, but also ensure the stability of micro-service invocation.

The invention discloses an optimization method and device of program calling, relates to the field of application development technology, and mainly aims to solve the problem that existing ART (Android runtime) virtual-machines cannot guarantee consistency of conversion formats of ELF files and DEX files between original functions and target functions when a Hook function is utilized to realize hooking of the target functions. The main technical solution includes: when a target function is hooked by an original function through the Hook function, judging whether a jumping identifier exists inthe target function; parsing parameters in the target function if the jumping identifier exists; and jumping to a replacement function through a preset pointing instruction for processing if a conversion format identifier of a parameter is less than a preset conversion condition. The method and device are mainly used for optimization of program calling.

The embodiment of the invention discloses a telephone call method and device, and the method comprises the steps: receiving an incoming call request of a terminal; obtaining the physical position information of the terminal; inquiring a telephone number corresponding to the physical position information according to the physical position information; transmitting the inquired related telephone number to the terminal, and / or enabling the incoming call request of the terminal to be switched to the related telephone number. The method and device enable a user to inquire and dial the related telephone number corresponding to a service number conveniently and quickly, reduce the operation steps of the user, and improve call efficiency.

The invention discloses a call processing method and device, a computer device and a storage medium, and the method comprises the steps of enabling an incoming number to be matched with a blacklist number corresponding to a called number, and obtaining a blacklist matching result; if the blacklist matching result is that matching fails, carrying out the communication connection with the calling terminal, carrying out the recording operation, and obtaining the incoming voice data; determining an incoming call type corresponding to the incoming call voice data, and extracting a target voiceprintfeature; matching the target voiceprint feature with a standard voiceprint feature corresponding to the blacklist number to obtain a voiceprint matching result; if the incoming call type is the artificial voice data and any voiceprint matching result is that matching is successful, determining answer voice data, and sending the answer voice data to the calling terminal; and if the incoming call type is artificial voice data and all voiceprint matching results are unsuccessful matching, establishing a communication connection between the calling terminal and the called terminal to solve the problem of effective filtering of the dialed call.

The invention discloses a man-machine cooperation controllable intelligent voice call-out method and an intelligent call-out robot platform. A seat can be monitored and managed by adopting various means. For a simple call-out scene, only the task process can be monitored; for an call-out scene needing high manual intervention degree, management can be carried out in the modes of viewing a call text, monitoring call content and the like, and when necessary, a manual insertion mode can also be adopted to take over a conversation. Various rich management means greatly improve the application range of the voice robot so as to solve the problems that the call-out call process of an intelligent voice robot of an enterprise cannot be monitored and manual intervention is not easy to carry out at present, better user experience is brought through optimal control over the call process and content of the intelligent voice robot, the order forming rate of marketing calls is improved, and the enterprise cost is reduced.

The invention discloses multifunctional smart doctor, nurse and patient interaction systems and specifically relates to the field of a medical care system. A system comprises a sickbed call center terminal, nurse smart bracelets, nurse station display screens and corridor passage displays. The nurse smart bracelets and the sickbed call center terminal are connected through adoption of wireless signals. The nurse station display screens are set at nurse stations of a hospital. The corridor passage displays are set at corridors of each floor of the hospital. The corridor passage displays, the nurse station display screens and the sickbed call center terminal are connected and carry out data transmission through utilization of a local area network in the hospital. According to the system, ina wireless transmission mode, call device modules in wards are flexibly connected with the sickbed call center terminal; ward call is intelligent; the problems that a call system is not high in visualdegree, poor in interactivity and lack in manpower are solved; doctor, nurse and patient satisfaction degree also can be improved; working efficiency is improved; and labor intensity is reduced.