The invention provides a method and a device for discovering and positioning a CSFB calling process abnormal problem. The method comprises steps of obtaining multiple performance indexes related to the CSFB calling process, wherein the multiple performance indexes at least comprise: CSFB calling request times, CSFB calling failing issuing times, CSFB calling successful establishment times, CSFB calling establishment refusal times, an CSFB originating call falling issuing proportion, a CSFB calling establishment success rate, failure times for establishment of a CSFB UE initial context, and failure times for correcting the CSFB UE context; and discovering and positioning the abnormal problem in the CSFB calling process through analyzing the multiple performance indexes. The method for positioning the CSFB calling process abnormal problem can formulate various indexes reflecting various stages of the CSFB calling event, can position the stage when a problem could emerge through the change of the various indexes and then can perform fast position, and provides a solution scheme to different problems by combining with signaling and a present network case.