651 results about "Fault management" patented technology

A Software Fault Management (SFM) system for managing software faults in a managed mobile telecommunications network. The SFM system includes an Intelligent Management Information Base (I-MIB) comprising a Management Information Base (MIB) and a Knowledge Base (KB) having a functional model of the managed network and a trouble report / known faults (TR / KF) case base. The SFM system also includes an intelligent multi-agent portion having a plurality of agents which process the software faults utilizing the functional model from the I-MIB, case-based information, and other management information. The I-MIB and the intelligent multi-agent portion are compliant with Telecomunications Management Network (TMN) principles and framework. Fault management is both proactive and reactive. The SFM system is made independent of technology-specific implementations by representing the underlying switch design knowledge in a modular and changeable form which is then interpreted by the intelligent multi-agent portion. A clear separation is maintained between the generic procedural inference mechanisms and agents, and the specific and explicit models of the different network elements of a mobile telecommunications network.

A network management system for a multi-layer network having multiple architectural or technological domains includes an inter-domain configuration manager arranged between a set of one or more network service management applications and a set of network element domain managers, each of the domain managers being associated with a particular domain of the multi-layer network. The configuration manager implements network service design and provisioning functions across the domains of the network in conjunction with stored connectivity information characterizing the multi-layer network. The network management system further includes an inter-domain fault manager and an inter-domain capacity manager, which provide respective fault management and transport capacity management functions across the domains of the multi-layer network. The inter-domain configuration manager, inter-domain fault manager and inter-domain capacity manager may be interfaced to the set of network service management applications and the set of network element domain managers through corresponding published Common Object Request Broker Architecture (CORBA) Application Programming Interfaces (APIs).

A maintenance entity for an Ethernet Connectivity Fault Management (CFM) domain. The maintenance entity comprises a port definer module and a connection which is connected to a group of aggregated link. The port definer module examines a designated link of the group by forwarding CFM messages via the designated link.

Methods and systems are described for reducing the number of false alarms in fault correlation software used to detect and diagnose faults in computer networks and similar systems. The fault correlation software includes rules that monitor a number of indicators that, if occurring together over a window of time, are known to cause or reflect the occurrence of a fault. The method involves monitoring the transition of these indicators from one state to another over the time window and determining the extent of the correlation of the transitions of the indicators. The determination that indicators monitored by a rule do not correlate closely in their transitions is used to reduce the likelihood of the rule finding correlation of the indicators as a whole. This in turn reduces the number of false alarms which the rule-based system might otherwise have transmitted.

A power control system comprises a plurality of POL regulators, at least one serial data bus operatively connecting the plurality of POL regulators, and a system controller connected to the serial data bus and adapted to send and receive digital data to and from the plurality of POL regulators. The serial data bus further comprises a first data bus carrying programming and control information between the system controller and the plurality of POL regulators. The serial data bus may also include a second data bus carrying fault management information between the system controller and the plurality of POL regulators. The power control may also include a front-end regulator providing an intermediate voltage to the plurality of POL regulators on an intermediate voltage bus.

A system and method for opening and tracking trouble tickets over the public Internet. A customer service management system provides information included within a customer profile record to a Web enabled infrastructure which is accessible by a remote customer workstation having a web browser and Internet access. The customer profile information is used to prepopulate data fields in dialogs used to open a trouble ticket. Once a trouble ticket is opened, the customer workstation tracks the existing trouble tickets through a browser based graphical user interface. The graphical user interface provides current and historical status reports of the actions taken to resolve a network event and the service organizations responsible for resolving the network event.

A multi-service network switch capable of providing multiple network services from a single platform. The switch incorporates a distributed packet forwarding architecture where each of the various cards is capable of making independent forwarding decisions. The switch further allows for dynamic resource management for dynamically assigning modem and ISDN resources to an incoming call. The switch may also include fault management features to guard against single points of failure within the switch. The switch further allows the partitioning of the switch into multiple virtual routers where each virtual router has its own set of resources and a routing table. Each virtual router is further partitioned into virtual private networks for further controlling access to the network. The switch supports policy based routing where specific routing paths are selected based on a domain name, a telephone number, and the like. The switch also provides tiered access of the Internet by defining quality of access levels to each incoming connection request. The switch may further support an IP routing protocol and architecture in which the layer two protocols are independent of the physical interface they run on. Furthermore, the switch includes a generic forwarding interface software for hiding the details of transmitting and receiving packets over different interface types.

An approach for supporting automated fault isolation and recovery is provided. An alarm indicative of a fault within a customer network is received. An event within a workflow is created in response to the alarm, wherein a new trouble ticket is generated as part of the workflow. Communication with a trouble management system is performed to correlate the alarm with an existing trouble ticket. The new trouble ticket is associated with the existing trouble ticket.

A system for originating connectivity fault management (CFM) frames on non-CFM aware switches is disclosed. In the disclosed system, an OAM (Operations Administration and Management) proxy networking device connected to a core Ethernet network operates with one or more CPE (Customer Premises Equipment) devices to which it is communicably connected to support CFM out to the CPE devices without requiring that the CPE devices themselves implement CFM functionality. The OAM proxy networking device generates Connectivity Check (CC) frames, Loopback reply frames, and Linktrace reply frames for MEPs (Maintenance End Points) or MIPs (Maintenance Intermediate Points) contained in communication ports on the CPEs. These CFM frames generated by the OAM proxy networking device are then sent within messages from the OAM proxy networking device to the appropriate CPE. When the CPE device receives a message from the OAM proxy networking device containing one of these CFM frames, it checks the operability of a communication port indicated by the message. If the port is operable, the CPE device extracts the CFM frame from the message and originates it through the OAM proxy networking device into the core Ethernet network. The OAM proxy networking device further operates to process Connectivity Check frames received from the core Ethernet network and addressed to the CPE devices by maintaining an MEP connectivity database. As a result, these received Connectivity Check frames are dropped without forwarding to the CPE devices.

The communication availability information between a plurality of transmitters and a plurality of destinations before the communication state between a transmitter and a destinations in a communication network changes from available to unavailable is compared, layer by layer from an upper layer toward a lower layer, with the communication availability information after change, and destinations in paths where the communication state has changed from available to unavailable are grouped. Thus, the communication network is divided into a plurality of affected ranges and an interface of a device located at the border between the affected ranges is deduced as a fault occurrence point.

A method in which a network management system (NMS) processes information on a fault, such as numerous alarms or events, generated from high-capacity network equipment and forwards the processed fault information to a client in real-time. More particularly, the present invention relates to a fault information processing method and system for processing alarms more rapidly and efficiently using database table modeling to improve a delay in storing data in an alarm database in applications, which is most problematic in processing alarms and events. With the present invention, the temporary storage of the traps in the listener table is simply performed by the fault management module and other additional functions spending time are performed by adopting an asynchronous transaction processing manner through the listener daemon module in order to more rapidly and quickly process a large amount of alarm and event information which could not be satisfied in an existing synchronous manner, thereby realizing real-time processing of a number of traps.

A multi-service network switch capable of providing multiple network services from a single platform. The switch incorporates a distributed packet forwarding architecture where each of the various cards is capable of making independent forwarding decisions. The switch further allows for dynamic resource management for dynamically assigning modem and ISDN resources to an incoming call. The switch may also include fault management features to guard against single points of failure within the switch. The switch further allows the partitioning of the switch into multiple virtual routers where each virtual router has its own set of resources and a routing table. Each virtual router is further partitioned into virtual private networks for further controlling access to the network. The switch's supports policy based routing where specific routing paths are selected based a domain name, a telephone number, and the like. The switch also provides tiered access of the Internet by defining quality of access levels to each incoming connection request. The switch may further support an IP routing protocol and architecture in which the layer two protocols are independent of the physical interface they run on. Furthermore, the switch includes a generic forwarding interface software for hiding the details of transmitting and receiving packets over different interface types.

A system and a method for rapidly diagnosing bugs of system software are apply for rapidly localizing a system program fault that causes a system error and then feeding back to a subscriber. First, according to the subscriber's requirement, a program of system fault analysis standard is preset and written into the system. Next, a plurality of fault insertion points is added into a program module of the system according to the subscriber's requirement for the precision of the fault analysis result. Then, fault management information is generated at the fault insertion points during the running process of the system program, and the management information is monitored for collecting relevant system fault data. After that, the collected system fault data is analyzed in real time through the program of system fault analysis standard, so as to obtain the minimum fault set for causing the system error.

A multi-service network switch capable of providing multiple network services from a single platform. The switch incorporates a distributed packet forwarding architecture where each of the various cards is capable of making independent forwarding decisions. The switch further allows for dynamic resource management for dynamically assigning modem and ISDN resources to an incoming call. The switch may also include fault management features to guard against single points of failure within the switch. The switch further allows the partitioning of the switch into multiple virtual routers where each virtual router has its own wet of resources and a routing table. Each virtual router is further partitioned into virtual private networks for further controlling access to the network. The switch's supports policy based routing where specific routing paths are selected based a domain name, a telephone number, and the like. The switch also provides tiered access of the Internet by defining quality of access levels to each incoming connection request. The switch may further support an IP routing protocol and architecture in which the layer two protocols are independent of the physical interface they run on. Furthermore, the switch includes a generic forwarding interface software for hiding the details of transmitting and receiving packets over different interface types.

The invention provides a computer fault management system based on an expert system method, which comprises a data acquisition unit (1), a fault event generation module (2), a fault diagnosis engine (3), a knowledge base (4), a knowledge acquisition module (5), a fault isolation module (6), a fault recovery module (7), a fault early-warning module (8), a log service module (9), a fault management registration module (10) and a human-computer interaction interface (11); and a system administrator monitors and manages the data acquisition unit (1), the fault event generation module (2), the fault diagnosis engine (3), the knowledge base (4), the fault isolation module (5), the fault recovery module (6), the fault early-warning module (7) and the log service module (8) through the human-computer interaction interface (11), and accesses an intelligent editor provided by the knowledge acquisition module (5) through the human-computer interaction interface (11).

A network fault managing system for a network including network elements as nodes includes a fault node indication data storage section, a fault indication data storage section, a flag, a fault node indication data processing section, a fault indication data processing section and an output unit. The fault node indication data storage section stores a fault node indication data set in which fault nodes are managed in a tree form. The fault node indication data processing section receives a fault association notice having a fault occurrence position identifier and a fault indication data, the fault occurrence position identifier indicating a fault node in which a fault has occurred, and the fault indication data indicating data associated with the fault, and determines whether a fault node indication data corresponding to the fault node specified by the fault occurrence position identifier of the fault association notice is present in the fault node indication data set. Also, the fault node indication data processing section generates the fault node indication data based on the fault occurrence position identifier to store in the fault node indication data set of the fault node indication data storage section, when the fault node indication data is not present in the fault node indication data set, and sets the flag.

A multi-service network switch capable of providing multiple network services from a single platform. The switch incorporates a distributed packet forwarding architecture where each of the various cards is capable of making independent forwarding decisions. The switch further allows for dynamic resource management for dynamically assigning modem and ISDN resources to an incoming call. The switch may also include fault management features to guard against single points of failure within the switch. The switch further allows the partitioning of the switch into multiple virtual routers where each virtual router has its own wet of resources and a routing table. Each virtual router is further partitioned into virtual private networks for further controlling access to the network. The switch supports policy based routing where specific routing paths are selected based on a domain name, a telephone number, and the like. The switch also provides tiered access of the Internet by defining quality of access levels to each incoming connection request. The switch may further support an IP routing protocol and architecture in which the layer two protocols are independent of the physical interface they run on. Furthermore, the switch includes a generic forwarding interface software for hiding the details of transmitting and receiving packets over different interface types.

A power control system comprises a plurality of POL regulators, at least one serial data bus operatively connecting the plurality of POL regulators, and a system controller connected to the serial data bus and adapted to send and receive digital data to and from the plurality of POL regulators. The serial data bus further comprises a first data bus carrying programming and control information between the system controller and the plurality of POL regulators. The serial data bus may also include a second data bus carrying fault management information between the system controller and the plurality of POL regulators. The power control may also include a front-end regulator providing an intermediate voltage to the plurality of POL regulators on an intermediate voltage bus.

An operator guidance system is provided for an administrator managing a computer network such as a distributed computer system. Fault events reported by a fault management system in the network are enhanced to include topology information about other nodes (such as neighbor nodes, path nodes and / or service nodes) that may have been responsible for the fault. The enhanced events are correlated with configuration commands used in the past to correct faults. A set of guidance rules are developed based on the actions that were taken by the operator in handling previous faults of a similar nature. The guidance rules can be displayed to the administrator to facilitate network fault resolution. Using a set of predefined policies, some of the corrective actions can be performed automatically.

A method for transmitting a Connectivity Fault Management (CFM) message of Ethernet includes: receiving a CFM message transmitted from a source node, the CFM message including identifier of a path and a connection maintenance target address; determining whether the connection maintenance target address matches address of a receiving node, and if yes, terminating the CFM message; otherwise forwarding the CFM message to a next hop based upon the path identifier of the path. Another method and a system for transmitting a CFM message of Ethernet, a node for transmitting a CFM message of Ethernet, and a node for receiving a CFM message of Ethernet are also disclosed. With the invention, a CFM message may be forwarded according to information of MAC address and VLAN ID of identifier of a path where a monitored service is located, and thus may be forwarded correctly in a PBB-TE network.

An operations architecture for a netcentric computing system including a server connected with a client. The preferred operations architecture includes a software distribution tool, a configuration and asset management tool, a fault management and recovery management tool, a capacity planning tool, a performance management tool, a license management tool, a remote management tool, a event management tool, a systems monitoring and tuning tool, a security tool, a user administration tool, a production control application set and a help desk tool that support the server and the client in the netcentric computing system.

The invention aims to provide a reliable hybrid vehicle battery fault management system and a management method thereof. The management system comprises a vehicle control unit, a battery controller, a motor state monitoring module, a battery voltage monitoring module, a battery current monitoring module, a battery temperature monitoring module, a battery insulation monitoring module, a high voltage precharge monitoring module and a battery equalization monitoring module, and a high voltage loop interlocking monitoring module, wherein the motor state monitoring module, the battery voltage monitoring module, the battery current monitoring module, the battery temperature monitoring module, the battery insulation monitoring module, the high voltage precharge monitoring module and the battery equalization monitoring module are connected with the vehicle controller; the high voltage loop interlocking monitoring module is connected with the battery controller; the battery controller is connected with the vehicle controller and the relay controlling the on and off of a battery high voltage loop; and the vehicle controller is also connected with a fault prompt unit. The management system carries out treatment according to different battery faults and the operation conditions of a motor, ensures the safety of driving and drivers and passengers, improves the safety of a battery system and the service life of the battery pack and makes the whole battery system more reliable.

Disclosed is an operation cross-domain control method in a grid computing environment; the method uses a trust mechanism to realize the operation control in the grid environment, makes trust evaluation to the available resources in the grid, analyzes the operation to be processed, and uses a mobile agent to transfer the operation to an appropriate resource for execution, according to the information provided by a control system in the grid. The proposal overcomes the disadvantages of poor reliability, non-guaranteed response time, over-long running time on the resources and imperfect fault management in other operation control proposals, and can achieve self-adaptation to the resource and operation control in the grid, reduce the grid traffic and improve the utilization rate of the network to form an operational parallel solution, thereby achieving the purpose of improving the utilization efficiency of grid resources and the execution efficiency of grid computing, speeding up the execution of tasks and improving the accuracy of the results so as to enhance the processing efficiency of distributed systems.

A printing system includes a plurality of print media processing modules which transfer print media therebetween during printing and a fault management agent associated with each of the modules for acquiring fault-related data from the respective processing module. A fault management system is in communication with the fault management agents and receives fault-related data from the fault management agents. The fault management system processes the fault related data to identify faults in the system, such as when a first of the processing modules is a cause of fault-related data acquired in a second of the processing modules. When a fault is identified, a reconfiguration agent may reconfigure the printing system to mitigate an impact of at least one of the identified faults.

The invention provides an intelligent alarm monitoring method of a neural network. A brand-new intelligent communication network comprehensive monitoring analysis and fault locating system is built by adopting an alarm correlation analysis and locating technology based on an expert system of the neural network. The system guarantees effective monitoring of repeated alarming, alarm oscillation, alarm flash and alarm storm by collecting the alarm data of each piece of equipment of each network element system of each major, and filters out a storm alarm, a flash alarm, an invalid alarm and a secondary alarm correctly; and the system can pick out an important alarm event which is really required to be processed from the collected mass alarms based on a deep correlation rule analysis and neural network technology, and can locate and remove a network fault quickly and correctly. The correction rate of network alarm analysis and fault diagnosis can be improved obviously, customer satisfaction is improved, and operating cost and maintenance cost are reduced greatly, so that the aims of reducing the work load of an operator and a maintainer and improving the efficiency of fault management are fulfilled.

A fault correlation analysis system comprises fault management module for carrying out fault management and network topology management module for maintaining managed network. It is featured as forming said fault management module by warning kernel treatment module for making kernel treatment on fault warning and warning correlation module for finding out fault reason by carrying out correlation analysis based on specific logic relation according to obtained warning.

Techniques for providing connectivity fault management (CFM) for a multi-tiered network are described herein. In one embodiment, a link trace message (LTM) is received at a provider edge (PE) router and originated from a first Ethernet node and destined to a second Ethernet node, where the PE router interfaces an Ethernet and a multi-protocol label switching (MPLS) network. In response, the PE router initiates an MPLS trace session, including generating an MPLS trace message based on the LTM message to one or more MPLS nodes along a path between the first and second Ethernet nodes within the MPLS network. Subsequently, in response to one or more MPLS trace reply messages from the MPLS nodes of the MPLS network, the PE router generates a first link trace reply (LTR) message and sends the first LTR message to the first Ethernet node over the Ethernet. Other methods and apparatuses are also described.

A fault management apparatus that enables calculation of evaluation values relating to a fault occurring to a management target as objective values without involvement of human judgment is provided. Fault information containing fault content information showing content of a fault occurring to a process in a production line, and detection status information and action content information associated with the fault is stored in a fault occurrence history storage part as a fault occurrence history. A fault extraction part reads the fault occurrence history from the fault occurrence history storage part to extract fault information containing specific fault content information. An influence degree calculation part calculates a degree of influence showing the degree of influence caused by a specific fault by performing statistical processing based on detection status information and action content information contained in the fault information extracted by the fault extraction part.