8302results about "Non-redundant fault processing" patented technology

Automatic data collection devices such as barcode readers, RFID readers, magnetic stripe readers and the like may be tested using ADC device test executables, modules or processes stored at a variety of network locations. One or more sets of tests or work lists may be defined to facilitate testing. Tests may be identified by name and / or keyword. Keywords may be indicative one or more functionalities tested by the respective ADC device test module.

Data is collected from a set of devices. The data is associated with the devices, mobile application programs (apps), web applications, users, or combinations of these. A norm is established using the collected data. The norm is compared with data collected from a particular device. If there is a deviation outside of a threshold deviation between the norm and the data collected from the particular device, a response is initiated.

One embodiment provides an error detection method wherein single-bit errors in a memory module are detected and identified as being a random error or a repeat error. Each identified random error and each identified repeat error occurring in a time interval is counted. An alert is generated in response to a number of identified random errors reaching a random-error threshold or a number of identified repeat errors reaching a repeat-error threshold during the predefined interval. The repeat-error threshold is set lower than the random-error threshold. A hashing process may be applied to the memory address of each detected error to map the location of the error in the memory system to a corresponding location in an electronic table.

Systems, methods, and computer readable storage mediums for generating an alert on a failure of a storage subsystem to phone home to the cloud in a replication environment. A dataset is replicated from a first storage subsystem to a second storage subsystem. The first and second storage subsystems also phone home log data to the cloud on a periodic basis. In response to detecting a failure of the first storage subsystem to phone home, the cloud generates and sends an alert to the second storage subsystem. In response to receiving this alert, the second storage subsystem starts disaster recovery operations for the dataset.

The invention provides a system and method for remotely diagnosing and repairing a plurality of Automatic Data Collection (“ADC”) device platforms. A remote service technician utilizes a computing system having browsing software that communicates with a network of ADC platform devices. Diagnostic queries for particular ADC devices may be retrieved by the browsing software from a diagnostic server that sends Hypertext Mark-Up Language (“HTML”) documents, Dynamic Hypertext Mark-Up Language (“DHTML”) documents, and / or Extensible Mark-Up Language (“XML”) documents containing appropriate diagnostic applets. The remote technician sends diagnostic queries to a Simple Network Management Protocol (“SNMP”) master agent at the ADC device platform, and a translator translates the diagnostic queries sent to the ADC device platform into a format suitable for reception by its ADC devices in order to effect anomaly diagnosis and functionality restoration. Another translator translates data received from the ADC device into the SNMP format for transmission to the remote service technician in order for the remote service technician to perform diagnostic analysis. The SNMP master agent communicates with the remote computing system using the Transmission Control Protocol (“TCP”), the User Datagram Protocol / Internet Protocol (“UDP / IP”), and / or the User Datagram Plus Protocol (“UDP+”). The ADC platform device may also utilize a wireless communication system for communicating with the remote service technician.

Proactively providing corrective measures for storage arrays includes: receiving data from a storage array, the data including one or more events; detecting, in dependence upon a problem signature, one or more events from the data indicative of a particular problem, where the problem signature comprises a specification of a pattern of events indicative of the particular problem experienced by at least one other storage array; determining whether the particular problem violates an operational policy of the storage array, the operational policy specifying at least one requirement for an operational metric of the storage array; and if the particular problem violates the operational policy of the storage array, deploying automatically without user intervention one or more corrective measures to prevent the storage array from experiencing the particular problem.