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1375 results about "Contact system" patented technology

A contact center system is a computer-based system that provides call and contact routing for high-volume telephony transactions, with specialist answering “agent” stations and a sophisticated real-time contact management system.

Processing a video for vascular pattern detection and cardiac function analysis

What is disclosed is a non-contact system and method for determining cardiac function parameters from a vascular pattern identified from RGB and IR video signals captured simultaneously of a region of exposed skin of a subject of interest. In one embodiment, a video of a region of exposed skin is captured using a video camera that captures color values for pixels over visible channels and an IR camera that measures pixel intensity values in wavelength ranges of interest. Pixel intensity values are processed to generate a vascular binary mask that indicates pixel locations corresponding to the vascular pathways. The IR images are registered with corresponding data from the camera's visible channels such that pixels that correspond to the vascular pattern can be isolated in each frame of the video of visible color data. Once processed, pixels associated with the isolated vascular patterns are analyzed to determine desired cardiac function parameters.
Owner:XEROX CORP

Emergency Contact System that Interfaces with Government ID

A system for identifying and providing emergency contacts and returning lost identification that interfaces with a government-issued ID and provides only member-provided information to properly authenticated users over the internet.
Owner:CALLOWAY T MICHAEL

Systems for treating a hydrocarbon feed

Systems for treating a hydrocarbon feed to produce a total product are described herein. The system includes an upstream contacting system and a downstream contacting system. The upstream contacting system includes one or more catalysts. The hydrocarbon feed has a viscosity of at least 100 cSt at 37.8° C. Contact of the hydrocarbon feed with one or more of the catalysts produces the total product. The total product includes a crude product having a viscosity at 37.8° C. of at most 50% of the viscosity of the first feed at 37.8° C. The downstream contacting system is coupled to the upstream contacting system and configured to receive the first feed. The downstream contacting system includes a cracking unit and / or a deasphalting unit.
Owner:SHELL OIL CO

Non-contact system for detecting an angle of rotation

The arrangement for contactless determination of an angular position of a rotatable element, such as a camshaft of an internal combustion engine, which includes a magnet arranged to rotate with the rotatable element; a magnetic field sensor stationary in relation to the rotatable element and including a first sensor element (IC1) and a second sensor element (IC2), wherein the first sensor element generates a first output signal linearly dependent on an angle between the magnetic field and the magnetic field sensor according to a magnetoresistive effect, whereby the first output signal has respective values between 0° and 180° that repeat between 180° and 360°, and the second sensor element generates a second output signal having a high value between 0° and 180° and a low value between 180° and 360° according to a Hall effect; and an evaluation circuit (A) for analyzing output signals of both sensor elements to determine the angular position of the rotatable element between 0° and 360°. The evaluating circuit finds that the absolute angular position is either of two angular orientations spaced 180° from each other only from the signal from the first sensor element and selects one of them as the absolute angular position according to the second output signal.
Owner:ROBERT BOSCH GMBH

Block chain evidence-based electronic contact system signing method

The invention discloses a block chain evidence-based electronic contract system signing method. The method comprises the following steps of: creating an electronic contract on an electronic contract platform by a user or uploading an existing electronic contract to the electronic contract platform, and signing the electronic contract by using an event certificate issued by a CA; recording information of each key point in a contract signing process of the user and event occurrence time points to a block chain evidence platform by the electronic contract platform; and extracting the information from a node of a block chain evidence consortium chain by a notary office, decrypting the information by using a secret key of the user, obtaining specific information of contract signing, and notarizing the contract of the user. According to the method, the signing of electronic contracts is more convenient, the time and costs of the users are saved; a block chain evidence system technically ensures that the electronic contracts cannot be tampered; and the process information of contract signing also can be recorded, so that the contract signing behaviors of the users can be restored.
Owner:兴业数字金融服务(上海)股份有限公司

Process for dynamic routing of customer contacts to service providers in real time

InactiveUS20060247999A1Facilitate appropriate routingFinanceUnauthorised/fraudulent call preventionService provisionAdaptive routing
A process for dynamic routing of customer contacts to service providers includes establishing accounts in a service provider contact system for a plurality of service providers. The plurality of service providers are permitted to bid against one another for providing goods and / or services to a customer. A contact list is created of service providers ranked from a lowest bidder service provider to a highest bidder service provider. A contact is received from a customer and routed from the customer to the lowest bidder service provider on the contact list. The service provider account receiving the contact and fulfilling the transaction is credited the amount bid by the service provider.
Owner:METRO ENTERPRISES INC

Systems and Methods For Assessing Tissue Contact

Systems and methods are disclosed for assessing tissue contact, e.g., for mapping tissue ablation or other procedures. An exemplary tissue contact sensing system comprises a flexible tip device. At least one piezoelectric sensor is housed within the flexible tip device. The at least one piezoelectric sensor is responsive to contact stress of the flexible tip device by generating electrical signals corresponding to the amount of contact stress. An output device is electrically connected to the at least one piezoelectric sensor. The output device receives the electrical signals for assessing tissue contact by the flexible tip device. Methods for assembling and using the flexible tip device are also disclosed.
Owner:ST JUDE MEDICAL ATRIAL FIBRILLATION DIV

Dynamic routing of customer telephone contacts in real time

InactiveUS20070269038A1Facilitate appropriate routingManual exchangesAutomatic exchangesTelecommunicationsAdaptive routing
A process for dynamic routing of customer contacts to call recipients includes establishing accounts in a call recipient contact system for a plurality of call recipients. The plurality of call recipients are permitted to bid against one another for providing goods and / or services to a customer. A contact list is created and call recipients are ranked from a lowest bidding call recipient to a highest bidding call recipient. The contact is received from a customer and routed to the lowest bidding call recipient on the contact list. The call recipient account receiving the contact and fulfilling the transaction is credited an amount bid by the call recipient.
Owner:METRO ENTERPRISES INC

Dual spring probe coaxial contact system

A connector system includes first and second mateable connectors (12, 14) with coaxial contacts, wherein the first connector has movable center and outer contacts (20, 22) that are each biased forward by a separate spring (24, 26) to engage stationary contact pads (34, 36) of the mating second connector. A stationary tubular insulator (100) surrounds much of the movable center contact, and a stationary sheet metal shield (102) lies around the tubular insulator and within the outer contact. The front end of the movable outer contact forms an internal flange (80) with a hole (84) that allows the front end of the movable center contact to pass through. The shield front-end has an internal flange (112) that lies between the front end of the tubular insulator and the movable outer contact internal flange, to maintain a constant impedance through out the first connector.
Owner:ITT MFG ENTERPRISES LLC

Laser-air, hybrid, ultrasonic testing of railroad wheels

A remote, non-contact system for detecting a defect in a railroad wheel as the wheel is stationary or moving along a railroad track includes; (1) a pulsed, laser light source for generating an ultrasonic wave in the wheel, the ultrasonic wave having a direct portion and reflected and transmitted portions if the direct portion encounters a defect in the wheel, (2) an optical component in the path of the light from the light source for forming the light into a specified illumination pattern so that the generated ultrasonic wave has a specified wavefront, (3) an air-coupled transducer or a group of transducers for sensing the acoustic signal emanating from the wheel that results from the ultrasonic wave traveling through the wheel, and (4) a signal processor, responsive to the sensed acoustic signal, capable of distinguishing whether the sensed signal has a component that indicates the existence of a reflected portion in the ultrasonic wave, wherein the presence of such a component in the acoustic signal indicates the existence of a defect in the railroad wheel.
Owner:THE JOHN HOPKINS UNIV SCHOOL OF MEDICINE

Contacting A Gas Stream With A Liquid Stream

A co-current contacting system is described herein. The co-current contacting system includes a co-current contactor located in-line within a pipe. The co-current contactor includes an annular support ring configured to maintain the co-current contactor within the pipe and a number of radial blades configured to allow a liquid stream to flow into the co-current contactor. The co-current contacts also includes a central gas entry cone configured to allow a gas stream to flow through a hollow section within the co-current contactor, wherein the co-current contactor provides for efficient incorporation of liquid droplets formed from the liquid stream into the gas stream. The co-current contacting system also includes a separation system configured to remove the liquid droplets from the gas stream.
Owner:EXXONMOBIL UPSTREAM RES CO

Electrical contact system

What is disclosed is an electrical contact system (10) for four pressure sensors (19) to be electrically contacted from different contact sides (13, 14). For this purpose a component side (22) of a flexible circuit board (11) has spaced-apart contact areas (24, 25), which come into contact with opposite contact areas (48, 49) provided on the pressure sensors (19) by folding the circuit board (11) over in a bendable are (52) between two contact areas (24, 25) to provide for a quick and reliable contacting process.
Owner:DIESSNER CARMEN

Dynamic measurement method of geometric parameters of overhead contact system

InactiveCN104748685ADoes not affect normal operationSolve the inconvenience of point measurement of industrial hand-held equipmentUsing optical meansSecure stateLight beam
The invention relates to the field of rail traffic detection, in particular to a dynamic measurement method of geometric parameters of an overhead contact system. A trolley is disposed on a steel rail and can move along the same. Linear array cameras and a linear laser are disposed on a body of the trolley; a light-emitting face of the linear laser is aligned to the overhead contact system to be measured; the linear array cameras are disposed on two sides of the linear laser; the emitting face of each linear array camera is aligned to face the overhead contact system; after the trolley is pushed and the linear array cameras are started, the linear array cameras are enabled to continuously shoot the overhead contact system to acquire image data along with movement of the trolley on the steel rail; images of the overhead contact system are analyzed and processed according to the technical principle of trigonometric stereo measurement. The method allows geometric parameters and wear of the overhead contact system and the safety state of hangers of the overhead contact system can be dynamically detected continuously and precisely in real time.
Owner:INST OF SCI & TECH SHANGHAI RAILWAYBUREAU

Contact system, power pack and energy storage device hybrid-powered CRH train traction system

ActiveCN103481787ARun across the lineAdapt to different transportation needsRailway vehiclesPropulsion by batteries/cellsTraction transformerConductor Coil
The invention relates to a contact system, power pack and energy storage device hybrid-powered CRH train traction system, which is characterized by mainly comprising a traction transformer, a power pack, an energy storage device, a traction converter and a traction motor, and a contact system is connected with the primary side of the traction transformer through a pantograph, and the two secondary windings of the traction transformer are directly connected with the traction converter; the traction converter is connected with the traction motor, and a diesel engine and a generator form the internal combustion power pack; and the three-phase output of the generator is directly connected with the traction inverter, and the energy storage device is connected with the intermediate DC bus of the traction converter. The traction system can run simultaneously on electrified and non-electrified lines, and can rescue self through power supplied by the power pack and the energy storage device.
Owner:CHINA RAILWAYS CORPORATION +1

Non-contact Biometric Monitor

A non-contact system utilizing an air-propagated ultrasound for monitoring biometric parameters is disclosed. A non-contact sensor transmits an ultrasonic wave toward a subject. The wave is reflected by the subject's skin surface back toward the sensor. Electronics in the sensor measure the small changes in displacement of the skin surface to derive a plurality of biometric parameters, including but not limited to respiration rate, heart rate, eye motion, and limb movement.
Owner:SUMMIT INDS

Hygiene apparatus, personal monitoring system, and method of use thereof

The present invention includes a hygiene apparatus, more specifically, the hygiene apparatus includes a housing and replaceable absorbent portion. The hygiene apparatus can include an electronic monitoring system and sensory feedback system. The absorbent portion and electronic monitoring system are retained within the housing. The electronic monitoring system includes an electronic portion which detects fluids and activates a sensory feedback signal to the user when fluids contact the system and can thereby warn the user before leakage of fluids beyond the article occurs. The user can remove and replace the absorbent cartridge accordingly. The electronic monitoring system can also include a biosensor to analyze the fluids discharged, process the analyzed information, and provide the physiological information regarding the fluids to the user. The electronic monitoring system can also transfer the information to a remote device so that the user can view the results of system's analysis.
Owner:LOWE WILLIAM

Circuit breakers

A circuit breaker comprising a first dc line electrically connectable to first incoming and first outgoing dc lines, wherein the first dc line comprises a first fault-interrupting switch contact system and a first switching aid network. The first switching aid network comprises first and second rectifier strings, wherein each rectifier string comprises one or more series connected reverse blocking power electronic devices that define a first H-bridge rectifier. The first switching aid network further comprises a snubber string, the snubber string comprising at least one series connected power electronic devices capable of being turned on by gate control and a capacitor. The first switching aid network further comprises a pre-charge string comprising at least one series connected power electronic devices capable of being turned on by gate control and a resistor, and a surge arrester connected between the first and second dc output terminals of the first H-bridge rectifier.
Owner:GE ENERGY POWER CONVERSION TECH

Information equipment and control method and system thereof

The invention discloses information equipment and a control method and system thereof. The method and the system realize control of a target system based on user hand detection and tracking. By utilizing the method, the on-site videos shot by a camera are automatically analyzed, the user hand in the videos is detected, the user hand is tracked, and the movement locus of the user hand is recorded; whether the user sends some signals and what signals the user has sent can be identified according to the obtained locus; and afterwards, the identified signals are converted to commands suitable for the target system, and the commands are executed. Therefore, the user can realize non-contact system control through the waving gesture.
Owner:SHARP KK

Systems and methods for providing electric power to mobile and arbitrarily positioned devices

Various contact systems and methods for manufacturing and using such are disclosed herein. Examples of the contact systems include a surface with one set of pads biased at a first voltage level, and another set of pads biased at a second voltage level. Such a contact system can be used, for example, to transfer power to an electromechanical device disposed thereon. In one particular example, the electromechanical device can include a power storage element and two or more couplings. When one of the couplings contacts a pad biased at the first voltage level, and another of the couplings contacts a pad biased at the second voltage level, a circuit is completed where some derivative of the differential between the first voltage level and the second voltage level is placed across the power storage element. Completion of the circuit causes the power storage element to charge. Power can be drawn from the power storage element to operate the electromechanical device.
Owner:FLI CHARGE LLC

Web-content aware automatic call transfer system and process for mobile users and operators

The Web customer contact system is based on distributed execution of service logic programs that can be dynamically altered based on changing business needs. The distributed and dynamic program modification makes the Web customer contact system scalable and customization to the most demanding business operation needs. For example, existing workflow based GUI programming tool, which only support centralized specification, down load and execution of routing rules for incoming calls in a contact center. The new system WCC system can allow user to specify a set of service logic program (SLP) can be dynamically attached to any distributed “addressable entities” in the WCC system. The addressable entities can be a user, an agent, an email box, a work group, IVR system, or a department web site. The addressable entities can be located anywhere that can be reached by internet address (an URL or other types of identities). The SLP associated with the addressable entities can be dynamically downloaded from the “home” location of the SLP. The SLP allows a business to define the way of handling customer's messages such as call, chat and email in a flexible and programmable way using an open specification interface such as, XML technology.
Owner:PANASONIC CORP

Ice melting method for overhead contact system of electrified railway and ice melting system thereof

The invention relates to an ice melting method for overhead contact system of an electrified railway and an ice melting system thereof. Major hazards of ice coating of the overhead contact system include accidents that pantograph of electric locomotives can not contact with a contact line to obtain current, contact system brandishes, even falls of piles and collapses, and the like. In the ice melting method and the ice melting system thereof, an upper overhead contact system and a lower overhead contact system are connected in series to form a circuit by a section post, AC or DC ice melting current is input at the head end of the circuit, ice coating thickness and safe ice melting current value are obtained by analyzing meteorological and overhead contact system parameters with an ice coating data processing and control module, and then the ice melting system is controlled to output the ice melting current at the end of the circuit, thus ice is molten by Joule heat generated by the current. In the ice melting method and the ice melting system thereof, ice attached to the contact line is molten by joule heat, and compared with the deicing modes of artificial knock and the like of operation departments, the ice melting method and the ice melting system thereof greatly improve deicing efficiency, thus reducing the effect on railway transport, and eliminating damages of external force on the contact line.
Owner:CHINA RAILWAY FIRST SURVEY & DESIGN INST GRP

Probe contact system using flexible printed circuit board

A probe contact system for establishing electrical connection with contact targets. The probe contact system is formed of a main frame, a flexible printed circuit board (PCB), a contactor carrier and a plurality of contactors. The flexible PCB has contact pads at a center area thereof and signal lines connected to the contact pads and extended to an end of the flexible PCB. The end of the flexible PCB with the signal lines is connected to a test head of a semiconductor test system. In one aspect, the contactor has a top spring to resiliently contact with the contact pads on the flexible PCB. In another aspect, the probe contact system includes a conductive elastomer sheet between the contactor and the flexible PCB thereby obviating the top spring of the contactor.
Owner:ADVANTEST CORP

Method and system for scheduled delivery of training to call center agents

Scheduling and delivering training or other information to agents in a call center or other constituent contact system. Agent schedule data from a workforce management component or agent workload data from a work distribution component is analyzed to determine whether an agent is scheduled for training or is available for training, respectively. The agent's terminal user interface is monitored to determine whether the agent is interacting with constituents. If the agent is not busy, training materials or other information are delivered over a communications network to the agent's terminal. To avoid interference between a training session and customer call activities, the agent may be disconnected from the system's customer contact engine before delivery of the training materials is complete. If call volume to the call center exceeds a predetermined threshold during agent training, the training session is discontinued so that the agent may resume serving customers.
Owner:KNOWLAGENT

Vehicle diagnostic equipment providing hands free operation

A voice activated vehicle diagnostic system provides for hands free operation of the system. Using such a system it is possible for the diagnostic system to be used safely in a test drive of the vehicle with the operator of the system not required to physically touch the system to implement one or more tests as required.
Owner:SNAP ON INC
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