70 results about "Call volume" patented technology

A telecommunications system for handling call volume, including an application with takeover ability loaded on a mobile device, updating the application when a call is being handled by a third party, and transferring the call when an option to takeover is chosen.

The present invention relates to a server, a method for predicting the amount of system calls, and a storage medium. The method includes: obtaining system parameters of the system to be connected and each connected system respectively, and calculating the system similarity of the two systems based on the system parameters; if there is If the system similarity is greater than the preset similarity threshold, then obtain the factor data of the connected system as the factor data to be trained of the system to be connected; if the system similarities are all less than or equal to the preset similarity threshold, then obtain the The system call data of the incoming system within the preset time, preprocess the system call data, and obtain the system call data to be used; obtain the system characteristic factor and basic factor based on the system call data to be used as the waiting system call data of the system to be connected training factor data; based on the factor data to be trained, the preset model is trained to obtain a first model for predicting call volume. The invention can accurately predict the future calling amount of the system to be connected, so as to deal with the abnormal problem of the system.

Systems and methods forecast inbound telecommunications, and more particularly, analyze real-time and historical call center data, and apply a forecasting model to the data in order to predict inbound call volume. These systems and methods employ tools that manipulate call center data and generate visual representations of metrics pertaining to forecasting call center data via a dashboard.

The embodiment of the present application provides an intelligent voice information management method, device, storage medium and electronic equipment, which can solve the problem of exposure of user's private information during a call. Wherein, the method includes: when it is detected that the first smart terminal is in a call state, acquiring the current first call volume of the first smart terminal, the first call volume is based on the first call volume of the first smart terminal Determined by the first voice information released by the earpiece; acquire the first distance between the second smart terminal and the first smart terminal, the second smart terminal is the terminal device closest to the first smart terminal, and the second smart terminal A distance is used to characterize the distance between the first smart terminal and the first user to which the second smart terminal belongs; based on the first distance, determine a first privacy security volume to adjust the first call volume to the Describe the first privacy security volume.

The present application proposes an adaptive call volume control method, comprising the following steps: respectively collecting far-end voice signals and near-end voice signals, and extracting and forming far-end subband signals and near-terminal band signals through filtering; The near-terminal band signal forms the voice equalization parameters for the far-end voice signal and the near-end voice signal; according to the voice equalization parameters, the far-end sub-band signal is multiplied by gain, and the output sub-band signal obtained by decoding is obtained; the decoding is played through the speaker The output speech of the subband signal is output. The present application also correspondingly proposes an adaptive call volume control device. The beneficial effects of the present application are: on the basis of comprehensively considering the auditory characteristics of the human ear and the influence of environmental noise, the effect of improving the call quality is achieved through the adjustment in the subjective perception domain.

The present invention provides a method, system, vehicle-mounted equipment, and automobile for automatic adjustment of call volume, which are applied to automobiles. The automatic adjustment method for call volume includes: when the automobile enters the emergency call mode, collecting sound data signals in the emergency call mode ; preprocessing the sound data signal to obtain background noise data samples; real-time statistical analysis of the background noise data samples, and calculating the background noise intensity in the emergency call mode; The voice intensity matched with the above background noise intensity, and the current call volume is adjusted in real time according to the calculated voice intensity. The method for automatically adjusting the call volume of the invention can effectively suppress background noise, improve the clarity of call center personnel, ensure normal telephone communication between the user and the call center, and strive for the shortest rescue time for the user.