A
system and method whereby similarly situated plaintiffs can efficaciously process a large volume of legal actions requiring
mass customization and
standardization in a narrow legal area against similarly situated defendants on an unconsolidated case by case basis (or “
Mass Action Litigation”) through a technologically and organizationally unified operational structure. The present invention joins the specificity and craft of the legal profession with a
business process support structure through technology and
standardization of policies and processes to enable
Mass Action Litigation. In each distinct class of
Mass Action Litigation, an automated rule based decision engine pushes individual instances of litigation through an instance specific lifecycle
workflow contemplated on a jurisdictionally specific basis to achieve an optimum result. The present invention organizes the legal professionals who participate in Mass Action Litigation into economically optimized sets of attorneys operating collectively through a single organizational unit. Each attorney is connected to the supporting
business process support structure through a web enabled
expert system that provides a single source of data, the decision engine, and an engine to allocate business processes amongst the most efficient party, be it an automated process, a legal professional, or a member of the
business process support structure. The business
process support structure is likewise connected to each attorney through the web enabled
expert system. The narrow legal areas of each Mass Action Litigation class permits optimization of the lifecycle process
workflow relative to each individual instance of litigation such that as the volume of Mass Action Litigation increases, the percentage of work completed by the business
process support structure approaches 100%.