288 results about "Client station" patented technology

A Web-based call routing management workstation application which allows authorized customers to control toll free routing and monitor call center status. An architecture including one or more web servers located in a firewalled demilitarized zone (DMZ) as communications medium between the customer workstations at the customer sites and the enterprise back-end applications providing the call routing management services, provides a secure infrastructure for accessing the enterprise applications via the otherwise insecure public Internet. The present invention enables creation and management of call by call routing rules by a customer with a workstation having an Internet access and a supported Web browser. The customized rules may be tested and / or debugged via the Web-enabled workstation, using a debugger / tester which runs the routing rules under a simulated environment. In addition, customers may provision hierarchies for their business; create, modify or delete agent pools; manipulate capacity tables; and define quota schemes, value lists and schedule tables, all at the customer site via the Web-enabled workstation. The present invention also enables the customers to view near real-time displays of call center ACD statistics and peg counts based on routing rules, as well as, run provisioning and statistical reports on provisioning and statistical data and also to extract the data for further analysis. Additionally, the present invention supports foreign language and branding features on a graphical user interface. An infrastructure is provided which enables secure initiation, acquisition, and presentation of the call manager functionalities to customers from any computer workstation having a web browser and located anywhere in the world.

Error checking and correction techniques for web based applications use an error checking routine on a server or a client station to find errors in electronic text of an E-mail message. The disclosed error checking routine detects errors such as spelling errors in the electronic text and creates a correction file of the electronic text containing tags, markers and other information allowing errors to be displayed and corrected using the user's graphical interface. The graphical interface allows the user to review all the errors concurrently in the correction file and to correct the errors in any order. In a preferred embodiment, correction is facilitated in response to the user moving a mouse pointer over an error of interest, which provides correction options to be displayed in-line with the original text. The user can then select a suitable correction to correct the error.

A wireless computer network includes components cooperating together to prevent access intrusions by detecting unauthorized devices connected to the network, disabling the network connections to the devices, and then physically locating the devices. The network can detect both unauthorized client stations and unauthorized edge devices such as wireless access points (APs). The network can detect intruders by monitoring information transferred over wireless channels, identifying protocol state machine violations, tracking roaming behavior of clients, and detecting network addresses being improperly used in multiple locations. Upon detecting an intruder, the network can automatically locate and shut off the physical / logical port to which the intruder is connected.

A system for transacting in a network includes a service broker connected to the network, having access to necessary credentials, a service provider connected to the network, requiring credentials for transacting in regard to a client, and a client station connected to the network. A client using the client station sends a preliminary request for a transaction to the service broker, which initiates, at the appropriate time, the transaction for the client by a request to the service provider, accompanied by the appropriate credentials, and the service broker monitors the service provider after the write request for an acknowledgement of the request.

Methods and apparatus for communicating and utilizing persistent allocation of uplink resources are described herein. A base station can allocate persistent uplink resources to a client station, such that the resource allocation remains active for future uplink frames without the client station repeating a request for uplink resources or the base station expressly communicating the uplink resource allocation. A client station can request a persistent uplink resource allocation when wireless channel conditions are fairly consistent and not varying and the required uplink resources are predictably periodic and fixed in size. The base station can verify that the uplink resource request meets the criteria for persistent allocation and can allocate persistent uplink resources in a dedicated information element of an uplink resource map that is transmitted to the user. The resources allocated remain allocated to the client station in each frame satisfying a predetermined periodicity until deallocated.