288 results about "Client station" patented technology

A Web-based call routing management workstation application which allows authorized customers to control toll free routing and monitor call center status. An architecture including one or more web servers located in a firewalled demilitarized zone (DMZ) as communications medium between the customer workstations at the customer sites and the enterprise back-end applications providing the call routing management services, provides a secure infrastructure for accessing the enterprise applications via the otherwise insecure public Internet. The present invention enables creation and management of call by call routing rules by a customer with a workstation having an Internet access and a supported Web browser. The customized rules may be tested and / or debugged via the Web-enabled workstation, using a debugger / tester which runs the routing rules under a simulated environment. In addition, customers may provision hierarchies for their business; create, modify or delete agent pools; manipulate capacity tables; and define quota schemes, value lists and schedule tables, all at the customer site via the Web-enabled workstation. The present invention also enables the customers to view near real-time displays of call center ACD statistics and peg counts based on routing rules, as well as, run provisioning and statistical reports on provisioning and statistical data and also to extract the data for further analysis. Additionally, the present invention supports foreign language and branding features on a graphical user interface. An infrastructure is provided which enables secure initiation, acquisition, and presentation of the call manager functionalities to customers from any computer workstation having a web browser and located anywhere in the world.

Error checking and correction techniques for web based applications use an error checking routine on a server or a client station to find errors in electronic text of an E-mail message. The disclosed error checking routine detects errors such as spelling errors in the electronic text and creates a correction file of the electronic text containing tags, markers and other information allowing errors to be displayed and corrected using the user's graphical interface. The graphical interface allows the user to review all the errors concurrently in the correction file and to correct the errors in any order. In a preferred embodiment, correction is facilitated in response to the user moving a mouse pointer over an error of interest, which provides correction options to be displayed in-line with the original text. The user can then select a suitable correction to correct the error.

Error checking and correction techniques for web based applications use an error checking routine on a server or a client station to find errors in electronic text of an E-mail message. The disclosed error checking routine detects errors such as spelling errors in the electronic text and creates a correction file of the electronic text containing tags, markers and other information allowing errors to be displayed and corrected using the user's graphical interface. The graphical interface allows the user to review all the errors concurrently in the correction file and to correct the errors in any order. In a preferred embodiment, correction is facilitated in response to the user moving a mouse pointer over an error of interest, which provides correction options to be displayed in-line with the original text. The user can then select a suitable correction to correct the error.

A wireless computer network includes components cooperating together to prevent access intrusions by detecting unauthorized devices connected to the network, disabling the network connections to the devices, and then physically locating the devices. The network can detect both unauthorized client stations and unauthorized edge devices such as wireless access points (APs). The network can detect intruders by monitoring information transferred over wireless channels, identifying protocol state machine violations, tracking roaming behavior of clients, and detecting network addresses being improperly used in multiple locations. Upon detecting an intruder, the network can automatically locate and shut off the physical / logical port to which the intruder is connected.

A cloud platform for managing Software as a Service (SaaS) resources is provided herein. The platform includes: a mediator server connected to computing resources, arranged to provide software developers a platform to develop SaaS applications, operable on the computing resources, wherein the SaaS applications and customer data are stored logically and physically independent of the computing resources, and data of SaaS application and the customer data are logically and physically separated. SaaS platform allows developers to provide software solutions via the mediator server directly to customers, and ensures data availability and data security. Access policy of users and developers to SaaS applications is centrally supervised and capable of integrating with other applications on the site of the customer. Upgrades to SaaS applications are performed in a predefined order of customers. Further, the SaaS platform facilitates selection and replacement of data storage provider.

Determining the location of a radio tag or client station of a wireless network, and the location of coverage holes by receiving from a plurality of wireless stations of the wireless network path loss information of the path loss of one or more location frames received at the respective wireless stations. The location frames transmitted by the radio tag or client station having a pre-defined frame structure. The radio tags and client stations use a common infrastructure for transmitting a location frame configured for radiolocation by path loss measurement. The common infrastructure includes a pre-defined protocol common for both radio tags and client stations for transmitting information for reception by the plurality of stations of the wireless network for radiolocation. The pre-defined protocol includes using the location frame having the pre-defined frame structure.

A method and system for facilitating a keyword search request initiated at a client station within a multilevel data network, wherein the multilevel data network includes multiple local sites each containing multiple data pages. Multiple keywords from each of the data pages within the local sites of the multilevel data network are stored locally and indexed such that each of the keywords points to one or more of the data pages in which the keywords are contained. The keywords and their index associations are locally updated. A central database is utilized to compile and index the locally indexed keywords from each of the local sites, such that each of the keywords in the central database points to one or more local sites from which those keywords came in response to a keyword search initiated at the client station.

A load distribution system includes a plurality of servers, each having a memory device in which are stored a plurality of data files for transmission to a plurality of client stations, and a control server which is connected to the plurality of servers for controlling the distribution of transmission requests from client stations as loads on the servers by acquiring transmission counts for data files that are transmitted by the plurality of servers, and determining which server should respond to a transmission request as a data transmission server based on which server has a transmitted data count which is the smallest.

A system for conducting a virtual audio-visual conference between two or more users comprising two or more client stations each acting as a signal source and destination for each respective user, having a user interface for audio-visual input and output including audio signal reception and generation means for receiving and generating audio signals, one or more servers, and a network coupling the client stations and the servers, wherein each user is represented as a corresponding movable visual symbol displayed on the user interfaces of all coupled client stations and the audio signal of all users is generated at each client station with an attenuation according to the spatial position of the respective symbols on the user interfaces and according to the direction in which each movable visual symbol of each signal source is oriented on the user interface.

Computer based energy service provider (ESP) information service has been developed for providing operational and management services for distributed local power generation units. The ESP is a subscription service for customers that purchase power from utilities and generate their own power on site from a local power generation unit. The ESP service enables those customers to decide when to purchase power from the utility or generate their own power, and may provide control of the customer's power generation unit. Using the ESP, a customer may select whether to exclusively purchase power from a utility, exclusively generate its own power or allow the ESP service to determine whether power should be purchased or self-generated. The ESP service stores the customer's selections and remotely controls and operates the local power generation unit and a switch which connects the customer site alternatively to a utility power source or the power generation service.

A home gateway for a home media network. The home gateway comprises a number of input interfaces each configured for receiving encrypted & unencrypted data from a content source, a layout generation unit adapted to generate substantially simultaneously a number of different composite layout streams. Each one of the different composite layout streams is generated according to one or more of the number of input interfaces. The home gateway further comprises a number of output interfaces for providing a number of client stations with the ability to access one or more of the number of different composite layout streams in encrypted & unencrypted manner.

An access point operates in an 802.11 wireless communication network communicating with a client station, and includes a smart antenna for generating directional antenna beams and an omni-directional antenna beam. An antenna steering algorithm scans the directional antenna beams and the omni-directional antenna beam for receiving signals from the client station. The signals received via each scanned antenna beam are measured, and one of the antenna beams is selected based upon the measuring for communicating with the client station. The selected antenna beam is preferably a directional antenna beam. Once the directional antenna beam has been selected, there are several usage rules for exchanging data with the client station. The usage rules are directed to an active state of the access point, which includes a data transmission mode and a data reception mode.

A method is disclosed for determining how often a client station in a network should send keepalive messages. Based on a measure of network load, a presence server determines a keepalive period, which is a time interval in which a client station needs to send a keepalive message, and the presence server reports this keepalive period to the client station. The client station responsively sends a keepalive message to the presence server within the determined keepalive period.

Wireless networks and devices are ubiquitous today. For service providers to offer customers QoS and Service Level Agreements (SLAs) means in part providing resilient connectivity of wireless devices with good signal strength, good Signal to Noise and Interference Ratio (SNIR), and adequate useable bandwidth. Doing so requires that devices transmitting and receiving packets use over-the-air bandwidth efficiently and manage over-the-air congestion. According to embodiments of the invention QoS measurements and controls are incorporated only in the network (i.e. APs or controllers) and therefore QoS and SLAs can be achieved with all deployed client stations versus standards based approaches that require additional capabilities in network nodes, client stations and in most cases modifications to the applications. SLAs can be provided exploiting embodiments of the invention for traffic prioritization, capacity improvements through load distribution, and adjacent channel interference mitigation discretely or in combination with standards based mechanisms.

An apparatus and method is presented for network video management and recording of video signals and video analytics generated by a network of IP-enabled cameras. A set of IP cameras are connected in a LAN to a network video recorder further connected by LAN or WAN to a set of client stations. The client station operates a hybrid program including a web-browser and a native application operating on a computer. The network video recorder operates a media recorder to store video streams from the IP cameras into a media database and further operates a relational database for storing camera configuration data, device drivers, event information and alarms. The network video recorder includes a zero configuration networking discovery service for automatically detecting and downloading default configurations to the cameras. Client stations can stream video directly from IP cameras, receive recorded video streams and query the relational database for cameras and events.

A hybrid device (100) includes both a IEEE-802.11e type WLAN client station (QAP) (102) and a BLUETOOTH piconet unit (104) interconnected such that the BLUETOOTH transmissions are scheduled to occur according to a transmission opportunity (TXOP) (126) that was granted by a quality of service (QoS) access point (QAP) (116) in a basic service set (BSS) (112). Requests for BLUETOOTH traffic are handled by the associated QSTA (102) which generates an add traffic service (ADDTS) (124) to the QAP.

A system for transacting in a network includes a service broker connected to the network, having access to necessary credentials, a service provider connected to the network, requiring credentials for transacting in regard to a client, and a client station connected to the network. A client using the client station sends a preliminary request for a transaction to the service broker, which initiates, at the appropriate time, the transaction for the client by a request to the service provider, accompanied by the appropriate credentials, and the service broker monitors the service provider after the write request for an acknowledgement of the request.

Methods, systems and computer program products for management of application programs on a network including a server supporting client stations are provided. The server provides applications on-demand to a user logging in to a client supported by the server. Mobility is provided to the user and hardware portability is provided by establishing a user desktop interface responsive to a login request which presents to the user a desktop screen through a web browser interface which accesses and downloads selected application programs from the server responsive to a request from the user on the user desktop screen at the client. The application program is then provided from the server and executed at the client. The application program may further be customized to conform to the user's preferences and may also provide for license use management by determining license availability before initiating execution of the application program. Finally, software distribution and installation may be provided from a single network management server.

A communications network provides one or more shared services, such as voice or video, to customers over a respective virtual private network (VPN). At the same time, each customer may have its own private data VPN for handling private company data. The shared service VPN permits users from different customers to communicate directly over the shared service VPN. Trust and security are established at the edge of the network, as the information enters from the customer's site. As a result, no additional security measures are required within the shared service VPN for the communications between users. This architecture results in a fast, high quality, shared service.

A payment service enables a credit account or a debit account of a customer to be automatically billed for utility usage based on a reading that is automatically taken by an electronic utility meter. A method for processing information relating to usage of a utility includes receiving a utility reading that is a measure of the usage of the utility by a customer. The utility reading is received from a customer site across a first transmission medium. The method next determines an amount using the utility reading and transmitting the amount to a utility provider that is arranged to cause the amount to be paid. The amount is transmitted to the second remote location across a second transmission medium. The first transmission medium and the second transmission medium are each either a network communications line, a fiberoptic line, or a telephone line. The smart utility meter includes an electronic meter reader, a processor unit, a memory, a configuration interface, a network interface, and a power supply.

Wireless networks and devices are ubiquitous today. For service providers to offer customers QoS and Service Level Agreements (SLAs) means in part providing resilient connectivity of wireless devices with good signal strength, good Signal to Noise and Interference Ratio (SNIR), and adequate useable bandwidth. Doing so requires that devices transmitting and receiving packets use over-the-air bandwidth efficiently and manage over-the-air congestion. According to embodiments of the invention QoS measurements and controls are incorporated only in the network (i.e. APs or controllers) and therefore QoS and SLAs can be achieved with all deployed client stations versus standards based approaches that require additional capabilities in network nodes, client stations and in most cases modifications to the applications. SLAs can be provided exploiting embodiments of the invention for traffic prioritization, capacity improvements through load distribution, and adjacent channel interference mitigation discretely or in combination with standards based mechanisms.

A content delivery network (CDN) service provider extends a content delivery network to gather information on atomically identifiable web clients (called “user agents”) as such computer-implemented entities interact with the CDN across different domains being managed by the CDN service provider. In one embodiment, a set of machines, processes, programs, and data comprise a data system. The data system tracks user agents, preferably via cookies, although one or more passive techniques may be used. A user agent may be a cookie-able device having a cookie store. As the user agent navigates across sites, a CDN-specific unique identifier used by the system to correlate user agents is generated. Preferably, the unique identifier is stored as an encrypted cookie. The unique identifier represents one user agent (and, thus, one cookie-able device's store). The system tracks user agent behavior on and across customer sites that are served by the CDN, and these behaviors are classified into identifiable “segments” that may be used to create a profile. CDN customers use the data system to obtain information that characterizes the user agent.

A data storage subsystem employs managed files, each comprising one or an aggregation of multiple individual, constituent user files, to reduce file management overhead costs. After receiving user files from a client station, the subsystem creates a contiguous managed file by aggregating selected ones of the received user files according to certain predetermined criteria. Managed file creation and use are transparent to the client stations. To aid in file management, the subsystem provides a mapping table that lists, for each user file, a corresponding location of that user file within a managed file. With this hardware and table structure, the system conducts file management with reduced overhead. For example, internal data management operations include an improved copy operation where a managed file is copied as a contiguous unit between first and second locations in the data storage subsystem. In addition to internal data management operations, the subsystem satisfies client output requests, including retrieve operations initiated when the subsystem receives a retrieval request and identified user file from a client station. In response, the subsystem employs the mapping table to find the identified user file's location in the managed file. Referencing the identified user file's location in the managed file enables the subsystem to obtain a copy of the identified user file, which is ultimately provided to the requesting client station.

A method and system for playing a media sample representing a full media selection on a wireless handset and, in turn, requesting the full media selection to be sent to a client station other than the wireless handset. The method and system provides for a user of a wireless handset to receive one or more media samples from a media content provider, such as a media server. The user can then request one or more full media selections from the media server, and the media server can, in turn, e-mail to the user a hyperlink for each full media selection selected by the user. The user can then invoke the hyperlink to access a full media selection at a client station other than the wireless handset.

Methods and apparatus for communicating and utilizing persistent allocation of resources are described herein. A base station can allocate persistent resources to a client station, and can associate the client station or persistent resource allocation with a particular shared NACK channel. The base station can monitor the NACK channel for a NACK indicating a map error. The base station can also monitor the resource allocation to implicitly determine a map error. The base station can resend one or more persistent resource allocation information elements in response to the NACK or implicit error determination. A client station having a persistent resource allocation can monitor persistent resource allocation information elements in map messages and can indicate failure to receive a persistent resource allocation information element in a NACK message on a preassigned share NACK channel.

The present invention relates to an arrangement and method for providing wireless data communication services, between a client station (10) and a service providing station (15) and / or a computer network (13, 33), each of the client station (12), service providing station (15) or the computer network (13, 33) being connected to at least one radio transceiver (11, 12) and each being arranged with means (20, 30, 31) to convert data to be transmitted to data packets or data packets to data. The radio transceiver (11, 12) is arranged to transmit and / or receive data packets with at least one predetermined, by a user determined or randomly selected low radio frequency, said low radio frequency being within a range of about 1 kHz to about 30 MHz, preferably one or several of: 100-1800 kHz, 1810-1850 kHz, 3500-3800 kHz, 7000-7100 kHz, 10100-10150 kHz, 14000-14350 kHz, 18068-18168 kHz, 21000-21450 kHz, 24890-24990 kHz and 28000-29700 kHz bands.

A technique is provided for implementing route aggregation in a computer network containing a multi-homed customer site connected to primary and second networks, which in turn are both connected to a common “backbone” network. According to the technique, the primary network allocates a block of network addresses for the customer site, and the customer site notifies the secondary network of its allocated addresses. The secondary network first determines whether the primary network has already advertised an aggregated route which incorporates the customer site's route. If so, the secondary network “suppresses” (i.e., does not advertise) the customer site's route. The secondary network only “unsuppresses” the customer site's route if it detects that the primary network has lost connectivity to the customer site and / or the backbone network.

An access point receives uplink transmissions from client stations using directional antenna beams. The directional antenna beams are generated by an antenna array. The different directional antenna beams are assigned beam identification numbers, and a preferred antenna beam is selected for each client station. The client stations in the different antenna beam regions initiate their uplink transmissions using assigned backoff slots within the contention window. The access point selects the preferred directional antenna beam corresponding to the directional antenna beams assigned to the backoff slots.

Certain aspects of a method for enabling exchange of information in a secure communication system may comprise configuring at least one 802.11 client station via authentication enablement information comprising data that specifies a time period during which configuration is allowed. The data that specifies a time period during which configuration is allowed may comprise a configuration window open field, which indicates a period when a configuration setup window is open. At least one client station may be configured via the authentication enablement information comprising recently configured data, which indicates whether at least one configurator has configured at least one other client station within the time period during which the configuration is allowed.