192 results about "Shop assistant" patented technology

A method, programmed medium and system are provided for using a payment card with an embedded RFID device. In one example, a cellular telephone or other wireless device is used to generate a one-time password (OTP), which is then transmitted by a read-write RFID in the wireless device to the read-write RFID which is embedded within a payment card. The user's phone or other wireless device then activates the writing of the OTP to the RFID of the payment card. The payment card, with the one time password now saved in the card, is then handed to the waiter or store clerk for payment approval and / or further processing. The user's OTP is then read by the merchant's RFID reader and transmitted to an approving agency / server for approval or disapproval of the user's purchase.

A shopping assistant method and system provides a consumer with a mobile terminal in a shopping mall as a shopping assistant. The consumer can input a shopping list to the mobile terminal in advance and login at an entrance of the shopping mall in a wireless way for sending the shopping list to a remote server in the shopping mall. The remote server finds goods in the shopping list from its database that have identical names and other goods having information that meets with a pre-stored preference condition, and then sends the information found to the mobile terminal for display. Accordingly, the consumer can conveniently compare prices among numerous goods and quickly get the desired goods, or the closest ones. When the consumer finishes shopping, the remote server further deducts the amount from a personal financial account so as to complete an e-commerce.

A display case having a plurality of compartments with a front covering closing them. A bottom slide dispenses one article at a time, from the bottom of each compartment. As the slide moves, it makes a loud noise to tell the store clerk that someone is dispensing a product. A would-be thief is thus placed on guard that his or her activity is being monitored by the check-out clerk, even if the thief is beyond the line of sight of the clerk.

The invention relates to an off-line experience store management system. The system comprises an experience management system terminal and a client identification system, an information query system, a mobile query terminal and an output device which are connected with the experience management system terminal in a communication way, wherein the experience management system terminal is connected with a remote central server in a communication way and performs data interaction and the synchronization of an experience goods database; the client identification system is used for identifying experience sheet numbers of clients coming into a store, transmits the experience sheet numbers to the experience management system terminal and generates experience serial numbers of the clients; the output device is used for displaying information to users in the store according to instructions of the experience management system terminal; the information query system is communicated with the experience management system terminal and is used for providing real-time query of store inventories and experience information for the clients or salesclerks; and the mobile query terminal is used for reading all the goods information of the store and uploading the goods information to the experience management system terminal. Therefore, the system can realize mutual combination of an on-line system and an off-line system and provides an integrated shopping platform.

A security method for theft prone areas of a retail store which alerts store employees of possible theft situations. The security method includes controlling an RFID label reader adjacent an entrance to a monitored area to determine entry of an item bearing an RFID label into the monitored area and departure of the item from the monitored area, sensing entry of the item into the monitored area, and issuing an alert to store personnel.

The invention belongs to the field of electronic commerce. Under the overall situation that the online shopping amount rises day by day while actual shops cannot attract such a large number of customers, the actual shops try to seek a method for attracting a great number of Internet users to browse own shops and buy commodities, leading to a remote shopping server and a use method. The remote shopping server works in shops in shopping malls or warehouses. A customer can connect to the remote shopping server through a mobile phone or a computer, browse commodities by moving the server in the shops or warehouses, and perform voice communication with shop assistants beside the server in video and voice ways. When the customer decides to purchase a certain commodity, the customer can buy directly online, thereby successfully realizing networking of the actual shops and laying a basis for selling of commodities in the actual shops to the Internet users. On the other hand, the remote shopping server is operated by the customer to move in a shopping mall, so that the customer can feel the atmosphere of the shopping mall, and busy women can go shopping easily.

The invention discloses a clothes matching method and system based on an intelligent mobile terminal. The system comprises the intelligent mobile terminal, a local server and a cloud server which are networked, wherein the intelligent mobile terminal is provided with clothes matching software, the local server is provided with a PLM system and a shop DRP system, the cloud server is provided with a clothes matching software background database and used for synchronizing data from the PLM system and the shop DRP system, and the cloud server is further internally provided with a background logical algorithm which is used for calculating clothes style features and customer dressing styles, making the clothes style features correspond to the customer dressing styles and matching clothes single items. The mode that people answer questions in the clothes matching software is used for testing and diagnosing personal dressing styles of customers, dressing style parameters of the costumers are made to correspond to the clothes style feature data, so shop assistants can intelligently select proper clothes for the customers and match the clothes, the high professional requirement of shopping guides in clothes brand stores is greatly reduced, and the system obviously simplifies the work procedure of the stores.

The invention relates to a system for realizing wireless single sign-on system based on IPSEC technology and an operation method thereof. The system comprises a CISCO VPN server, a BOSS network inside system, a BOSS network outside Internet platform, a BOSS network proxy server and a mobile service united portal. The system ensures that two different networks with different security levels can be accessed simultaneously through equipment consisting of CISCO VPN gateway and the proxy server and the IPSEC technology, thereby promoting the business hall to change from 'serving type' to 'sales service type', fulfilling the requirement of 'marketing, service and experience' all-in-one service support for front-line staff, such as customer service managers, shop assistants, district marketers and the like.

The invention discloses a three-dimensional clothing fitting system. The three-dimensional clothing fitting system is characterized by being established in a server; a display part includes a display screen and a host computer, wherein a three-dimensional fitting software system is arranged in the host computer; the display screen is a touch display screen, a common computer or a panel personal computer or the like; and the display screen can be operated in a touch manner and through a mouse; the three-dimensional fitting software is established via the steps as follows: establishing the three-dimensional clothing and a three-dimensional model; displaying the three-dimensional clothing on the display screen, and establishing the collocation of the three-dimensional clothing and the three-dimensional model; and maintaining and updating the three-dimensional fitting software and the three-dimensional clothing database. According to the three-dimensional clothing fitting system disclosed by the invention, the 3D (three-dimensional) software display technology is applied to the field of clothing marketing. With the adoption of the three-dimensional clothing fitting system and method provided by the invention, a customer can manually replace the clothing by self, and also can rotate at 360 degrees or zoom in and zoom out the clothing, therefore, the interest of the customer on getting in the shop for viewing and manually collocating clothing can be improved, and the visitor flow rate is increased, and as a result, the pressure of the retail store on the fitting room can be reduced, as well as the pressure of the shop assistant.

Embodiments of the present application provide a commodity management method, an apparatus, an electronic device, and a storage medium, which relate to the technical field of store management. The method comprises the following steps of: acquiring an area image including a commodity placement area; judging the commodity state of the commodity placement area according to the region image; If the merchandise status is not out of stock, it is determined whether the merchandise in the merchandise placement area meets the merchandise placement standard according to the region image. The invention realizes the judgment of whether the commodity placement area is in the commodity shortage state and whether the commodity in the commodity placement area reaches the commodity placement standard without the patrol inspection by the shop assistant, thereby solving the problem that the management cost or the operation cost of the enterprise is increased due to the patrol inspection by the shop assistant.

Methods and systems for improving a shopping experience are described. A customer brings items of clothing to try on in a dressing room. The customer's exact location is provided to the store clerk with the assistance of a beacon located in the dressing room. The store clerk also knows the exact items the customer has brought into the dressing room because a reader in the dressing room reads tags associated with the items. The customer may be provided with information on suggested products, such as alternative or complementary items to the items the customer selected.

A verification device for evaluating a used electronic device brought in for resale, intended to be used to assist a retail clerk in a resale transaction, said verification device capable of performing a functional test of a device, performing a cosmetic test of a device, and calculating its resale value.

There is provided a sales support system enabling a user to purchase a product in a store on a network while communicating with a store clerk. The sales support system comprises store page display means for storing content associated with the store site and transmitting the content to a customer terminal, and store clerk call means for receiving information on a consultation instruction from a customer terminal, selecting one port which can be used in a collaboration server, transmitting to the collaboration server or the customer terminal an instruction for connecting the customer terminal to the collaboration server via the port, and transmitting the selected port number and a contact number to the customer terminal.

The invention discloses an anti-counterfeiting code system and method. For object switch transaction, the authenticity of the same object can be verified for multiple times, and safety is improved since changed anti-counterfeiting codes are used. An additional anti-counterfeiting code is used to bring convenience for a distributor to identify the authenticity of cargoes without damaging packing. An auxiliary anti-counterfeiting code is used to bring convenience for a seller to prove the authenticity of the cargoes to a buyer. Compared with the traditional anti-counterfeiting code technology, verification items and verification links are added to bring convenience to consumers and be safer. A link of sending the anti-counterfeiting code by a shop assistant at a service point is added, and safety is improved while convenience is brought to the consumers. In the system, the generation and the verification of the anti-counterfeiting code are finished by a manufacturer, communication between the manufacturer and the consumers is transferred through a trustable third-party website, the fraud of a fake website can be avoided, and the use amount of secret keys is reduced. User names, service point numbers and the like are added into verification information, so that safety is greatly improved.

The invention provides a staff dispatching system based on customer behavior identification in a physical store. The system enables employees in the physical store to provide service for customers more effectively. The system includes a video capture subsystem of a physical store, a Customer Event Generation Subsystem, a Customer Behavior Database and a shop assistant dispatching subsystem , the video acquisition subsystem of the physical store is used for acquiring video data of each part in the physical store, the customer event generation subsystem is used for identifying identity information according to the video data, focusing on commodity information and behavior information to generate customer events, the customer behavior database is used for storing the customer events, and theshop assistant dispatching subsystem is used for issuing dispatching orders and service information to the shop assistant according to the customer events. Customer satisfaction is increased by effectively identifying customer needs and assigning salespersons to service at appropriate times, and the effectiveness of salespersons is improved by providing salespersons with marketing and discount information based on customer personal information.

The invention provides an advertisement printing method and device based on cloud service, equipment and a medium. The method comprises the following steps: a cloud server acquires a request instruction sent from a cloud terminal, and extracts a to-be-printed file and an identifier of the to-be-printed file from the request instruction; and the cloud server acquires local historical printing data,establishes a file printing method library according to the local historical printing data, extracts a corresponding file printing method from the file printing method library through the identifierof the to-be-printed file, packages the file printing method and the to-be-printed file, and sends the packaged file printing method and the packaged to-be-printed file to the local printer for printing. According to the invention, a shop assistant of a printing shop can remotely control the printer in the shop through the cloud service; and when the shop assistant is not in the shop, the customercan be helped to print, so that the sales volume of the printing shop is increased, more convenient experience is provided for the customer, the file is encrypted through the secret key, and the printing safety is also improved.

The invention discloses an unattended self-service house operation management system, which comprises three main functional blocks including a customer use module, a landlord management module and a shop assistant operation module, wherein the customer use module mainly has the functions including address navigation, online room reservation, online payment, identity authentication, online checkout, online commenting and the like; the landlord management module mainly has the functions including room release, online charging, identity verification, remote door opening, shop assistant order sending, refund return, statement analysis and the like; and the shop assistant operation module mainly has the functions of house claiming, task receiving, cleaning uploading and the like. The unattended self-service house operation management system is convenient and quick and carries out on room selection, payment, checkin and checkout on line; the privacy of each customer is protected, the customer does not need to contact with other people in the whole process, and the secrets of the customer is kept; and the unattended self-service house operation management system is convenient for a landlord to carry out operation management, and the landlord does not need to collect money, open a door and supervise on site and can master financial money collection, room door entrance and exit records and room service evaluation through one system.

The invention provides a processing device for preparing ice cream. The processing device is arranged under a discharge opening of an ice cream freezing machine, and the processing device includes a stirring mechanism, a quantitative mechanism, a molding mechanism, and a receiving mechanism. The processing device can save the trouble that a shop assistant needs to manually rotate an ice cream cupor a cone to take the ice cream into a certain shape every time, and the shop assistant does not need to manually rotate the ice cream cup or the cone, and according to the choice, the ice cream can be rotated in a variety of different fixed shapes, which is more beautiful. The processing device has the characteristics of strong applicability, reliable work, and the like, and is suitable for use in various places where ice cream is sold by the ice cream freezing machine, and is suitable for batch development. The processing device also has the characteristics of simple structure, and convenient operation and the like.

The embodiment of the invention discloses an information processing method, a device, an electronic device and a computer-readable storage medium, which are applied to the technical field of information processing. The method comprises: based on the image information of the customer, Based on the pre-trained face recognition model, The customer's facial feature information is extracted, and then the facial feature information is matched and queried in the preserved facial feature information database to determine the customer identification information of the customer, and then the customer-related information of the customer is determined based on the customer identification information query, and then the corresponding operation is performed based on the customer-related information. Theembodiment of the invention performs corresponding operation based on the determined customer-related information, thereby reducing the dependence on the sales experience of the shop assistant and improving the correlation between the promotion service provided by the shop assistant and the customer, and further improving the quality of the service provided by the business.

A manufacturer's product registration system includes a database system storing product registration information concerning a plurality of products, for example, consumer electronics products. The product registration information includes, for each unit, a unique identifier or serialization associated with that unit, the date on which that unit was shipped to a retailer, and, if the unit was sold to a consumer, the date on which the unit was sold to a consumer. In addition, the information stored in the database system (which could include one or more databases) includes return policy information concerning a pre-established return policy for each retailer. The product registration system also comprises an interactive voice response (IVR) system for permitting a retail clerk to telephonically enter a Serial Number to query the database system to determine the identity of a particular retailer that sold a particular unit, and to determine whether the particular unit is within a pre-established return period for the retailer that sold that unit. The system also includes a returns tool that provides a means by which a retailer can request a return merchandise authorization (RMA) for one or more units to be returned to the manufacturer. The returns tool is adapted to communicate over a network with the database system.

The invention discloses an electronic queuing machine system for setting temporary queuing zones and an implementing method thereof. The system does not call falling-behind people who take the number so as to avoid time waste as well as shorten time for waiting a customer to arrive after a shop assistant calls. The system divides a business hall into three functional zones for customers, wherein the first zone is a waiting zone, the second zone is a temporary queuing zone, and the third zone is a business transaction zone. The implementing method comprises the following workflow: after the system is started, a customer takes a number to enter the waiting zone and then enters the temporary queuing zone according to the system calling prompt; the entry of the temporary queuing zone is provided with a number scanning and distinguishing device; when a customer enters, number paper is firstly scanned to ensure that the system confirms that the customer does not fall behind and the system calls the customer number; finally, the system calls the number from the temporary queuing zone in sequence to transact business and simultaneously calls a new number to supplement the temporary queuing zone; if people in the temporary queuing zone fall behind, the system skips to directly call the customer of the next number to transact business.

The invention provides a video call system for a remote interaction business hall and a call method of the video call system. The system comprises a plurality of VTM (voltage tunable magnetron) terminals arranged in the remote interaction business hall, an intelligent video interaction system, and a plurality of shop assistant terminals arranged on a service background, wherein the VTM terminals comprise terminal video softphone modules and terminal CTI (computer telephony integration) application modules; the intelligent video interaction system comprises an automatic call distribution system, a telephone soft switch system and a CTI service system; the shop assistant terminals comprise seat end video softphone modules and seat end CTI application modules. According to the video call system, the business hall is combined with a call center technology; the call center technology is applied to the remote interaction business hall and an unmanned business hall, so that a process function of queuing to take numbers of a conventional business hall is realized, a high-efficiency queue processing function for a video call between a terminal and a shop assistant is realized, and the video call efficiency is improved.

A smart device is provided between a transaction terminal (e.g. an access device, a point of sale terminal) and a payment card to facilitate a secure transaction. The smart device receives transaction details from the transaction terminal. The transaction terminal suspends the transaction. The smart device is brought in communication with a payment device in control of the user (e.g. the user of the payment device does not hand over the payment device to a merchant, clerk, waitstaff). The smart device receives a cryptogram identifying an account from the payment device and transmits the cryptogram to the transaction terminal. The transaction terminal resumes the transaction, generates a transaction authorization request message including the cryptogram, and transmits the transaction authorization request message to an issuer of the account. The transaction terminal receives an authorization response message from the issuer, and notifies the smart device of the transaction being approved or declined.

A purchaser of a CE device informs a retail clerk, at the point of sale (POS) of features of the CE device the purchaser wishes to employ, some of which require a license. The CE device is vended without the licenses but the clerk can upload the desired features to a server, which correlates the features to licensable components and which returns to the POS the license codes needed to enable the components. The codes can be provided to the CE device using RFID at the POS, or storing the codes on a removable storage at the POS and giving the storage to the purchaser, or by printing the codes as bar codes in the sales receipt at the POS and giving the receipt to the purchaser, who later scans the codes past a camera of the CE device to enable the associated licensable components.

Self-checkout technologies for retail stores are improved by incorporation of enhanced fraud detection arrangements. For example, if a shopper enters an item on a self-checkout tally, while positioned at a location remote from the normal stock location for that item, a responsive action may be taken. Likewise, if a shopper enters the same item on a self-checkout tally twice, at widely separated times, a responsive action may be taken. These responsive actions can include dispatching a store clerk to assist the shopper, or increasing a risk score that is repeatedly re-calculated during the shopper's visit. A great variety of other features and arrangements (e.g., powering arrangements for mobile phones in shopping carts) are also detailed.

The embodiment of the invention discloses a management method, a device, an electronic device and a computer storage medium of an intelligent store. The method comprises the following steps: obtainingidentification information of each commodity on a shelf of the store according to a preset time interval, and obtaining passenger flow of the store; Determining the current quantity of commodities satisfying the commodity statistics conditions according to the identification information of each commodity and the pre-configured commodity statistics conditions, wherein the commodity statistics conditions are configured based on the identification information of the commodities; Generating first notification information based on the passenger flow and the current quantity; The first notificationinformation is pushed to a terminal device of a first designated shop assistant of the store. According to the scheme of the invention, The first notification information can be generated based on the passenger flow of the store and the current quantity of commodities on the shelf, and the shop assistant of the store can timely grasp the change of the passenger flow of the store and the quantityof commodities on the shelf based on the first notification information, and timely replenish the commodities on the shelf based on the change of the passenger flow, thereby improving the purchase experience of the user.

The invention relates to a station card state display device and solves a problem that a shop assistant leaving a station constantly forgets to overturn a station card. The station card state display device comprises a mounting box arranged at a bottom portion of a counter, wherein the mounting box is provided with a motor, a driving shaft and a driven shaft, the driving shaft is provided with a driving spur gear, the driven shaft is provided with a driven spur gear, a transmission mechanism used for driving the driving shaft is arranged between the motor and the driving shaft, an upper end of the driven shaft stretches out of the counter, the upper end of the driven shaft is provided with the station card, a rotation disc is fixed on the driven shaft, an outer wall of the rotation disc is provided with a lifting lever, an inner wall of the mounting box is provided with a first stroke switch and a second stroke switch in matching with the lifting lever, a position of the counter just pointing to the shop assistant is provided with an infrared sensor, the infrared sensor and the first and second stroke switches are respectively in signal connection with a controller, and the controller is arranged on the mounting box and is in signal connection with the motor. The station card state display device has properties of simple structure and high automation degree and can effectively prevent the shop assistant leaving the station from forgetting to overturn the station card.