Information processing method, apparatus, electronic device, and computer-readable storage medium

Abstract

The embodiment of the invention discloses an information processing method, a device, an electronic device and a computer-readable storage medium, which are applied to the technical field of information processing. The method comprises: based on the image information of the customer, Based on the pre-trained face recognition model, The customer's facial feature information is extracted, and then the facial feature information is matched and queried in the preserved facial feature information database to determine the customer identification information of the customer, and then the customer-related information of the customer is determined based on the customer identification information query, and then the corresponding operation is performed based on the customer-related information. Theembodiment of the invention performs corresponding operation based on the determined customer-related information, thereby reducing the dependence on the sales experience of the shop assistant and improving the correlation between the promotion service provided by the shop assistant and the customer, and further improving the quality of the service provided by the business.

Description

technical field [0001] Embodiments of the present invention relate to the technical field of information processing, and in particular, relate to an information processing method, device, electronic equipment, and computer-readable storage medium. Background technique [0002] With the development of online sales e-commerce platforms such as Taobao and JD.com, the offline sales model of store sales has been greatly impacted by the online sales model, and commodity sales present a situation where online sales and offline sales coexist. Store sales is a traditional sales method for enterprises to sell goods in stores. More consumer experience services (such as clothes trying on, shop assistant recommendation, etc.) are the advantages of offline sales compared with online sales. How to provide customers with better services? Consumer experience service has become the key for offline sales to cope with the impact of online sales. [0003] At present, when a customer enters a co...

AI Technical Summary

Problems solved by technology

[0003] At present, when a customer enters a company's store for shopping, the clerk can only provide customers with corresponding recommendation services based on his past experience. Experience, and the referral service provided may be of little relevance to the customer

In the actual implementation process, the inventor found that the current method of providing recommendation services to customers based on the experience of shop assistants only has the problem that the quality of service provided by merchants relies too much on the sales experience of shop assistants and the correlation between the recommended services provided and customers is low

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