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9911 results about "Engineering management" patented technology

Engineering management is the application of the practice of management to the practice of engineering. Engineering management is a career that brings together the technological problem-solving ability of engineering and the organizational, administrative, and planning abilities of management in order to oversee the operational performance of complex engineering driven enterprises. A Master of Engineering Management (MEM) is sometimes compared to a Master of Business Administration (MBA) for professionals seeking a graduate degree as a qualifying credential for a career in engineering management.

Computer-implemented system and method for project development

The present invention generally relates to an inventive automated system, and method for its use, including a computer having a computer program defining three development phases including project proposal development, business proposition development, and implementation for market introduction. The project proposal development phase includes a unique idea verification feature by automated reference to an internal knowledge repository and database. The computer is coupled for intercommunication to a plurality of stations or clients from which respective authorized users each have a browser-based interface with the computer.
Owner:KRAFT FOODS GRP BRANDS LLC

Utility high performance capability assessment

ActiveUS8311863B1High performance capabilityEasy to findCommerceCapacity assessmentProcess complexity
A high performance capability assessment model helps a utility industry business meet the challenges of the global marketplace. As a result, the utility industry business can achieve the clarity, consistency, and well-defined execution of core processes that reduce inefficiencies and waste that result from unnecessary process complexity and exceptions. In addition, the high performance capability assessment model helps the utility industry business to identify specific areas in which improvements may be made and understand how to make the improvements, and establishes levels of capability along the way to reaching an ultimate capability goal.
Owner:ACCENTURE GLOBAL SERVICES GMBH

Facilitating commerce among consumers and service providers by matching ready-to-act consumers and pre-qualified service providers

A method and apparatus are provided for matching ready-to-act consumers and pre-qualified service providers. According to one aspect of the present invention, the Internet is used to attempt to solve communications problems and to achieve efficiency in Consumer-to-Business commerce transactions. Initially, a database of pre-qualified service providers is established. Then, a description of the consumer's needs may be extracted from a consumer using decision trees appropriate for the desired task. Subsequently, the consumer needs are packaged and presented to multiple service providers that meet a set of predetermined qualifications. The consumer needs may be presented, for example, by way of a set of heterogeneous communication devices depending upon preferences supplied by the service providers. For example, the set of heterogeneous communication devices may include facsimile, pager, mobile phone, home phone, office phone, Interactive Voice Response (IVR) unit, email, etc. The service providers may choose to submit a response for the consumer's needs or reject the task. After a sufficient number of responses have been received from the pre-qualified service providers, they are presented to the consumer. The consumer may then select from the pre-qualified service providers based upon one or more objective and / or subjective factors associated with the pre-qualified service providers. For example, objective service provider qualification information may be presented to the consumer along with the service provider responses. In addition, a database of consumer-generated service provider ratings and / or reviews may be maintained and made available for consumer queries.
Owner:SERVICEMAGIC

Device, system and methods of conducting paperless transactions

InactiveUS20050247777A1Eliminate pointEliminate all paper transactions and billsCash registersPatient personal data managementCredit cardDisplay device
A universal electronic transaction card (“UET card”) is capable of serving as a number of different credit cards, bank cards, identification cards, employee cards, medical cards and the like. The UET card includes storage elements, an input interface, a processor, a display, and a communications interface. In a preferred embodiment, the UET card stores transactional information to eliminate paper receipts and includes security features to prevent unauthorized use. The UET card may also be used to replace conventional currency and traveler's checks, and may be configured to store and display promotional information, such as advertising and incentives. A communications interface unit (“CIU”) may be provided to interface between the UET card and a personal computer, automatic banking terminal (commonly referred to as ATM machines) and/or an institutional mainframe computer. CIU devices may include electrical contact for recharging a UET card. A system of utilizing the UET card is also provided which includes UET cards and CIU devices which enable the transmission of information between point of sales (or point of transactions) computers and the UET cards. The system further includes point of sales computers configured to communicate with the UET card and with service institution computers. The invention also includes a health care management system utilizing UET cards. In the health care management system, all medical information for a patient may be stored in the UET card so that when a patient receives services from a health care provider, that health care provider connects the patient's UET card to the health care provider's computer system and can then obtain all pertinent medical information concerning the patient, including the patient's medical history, insurance information and the like. In addition, the treatment or services provided by the health care provider are stored in the patient's UET card. The invention also includes methods of issuing an account authorization to a UET card, a method of transferring transactional and account information between a UET card and a personal computer or a mainframe computer, a method of using the UET card as a remote terminal for a mainframe computer, and a method of conducting an electronic transaction.
Owner:C SAM INC

Removing personal information when a save option is and is not available

The present invention is directed to a method of removing a user's personal information from a document via activation of a “privacy option.” The privacy option, when activated, removes personal information from a document and, in some case, replaces the user information with generic information. The present invention is also directed to a computing system with an application module, which contains a privacy option for removing one or more pieces of personal information from a document created by a software application usable on the computing system. The present invention is further directed to a computer readable medium having stored thereon computer-executable instructions for performing the steps of modifying one or more pieces of personal information associated with a document via a privacy option.
Owner:MICROSOFT TECH LICENSING LLC

System and method for providing consumer side maintenance

A computer system is provided that is connected to the Internet and enables a plurality of network connected devices to access a novel and innovative resource management platform. The computer system includes an Internet enabled computer platform that implements a multi-tenant architecture that enables multiple platform clients to populate the platform with various information regarding their maintenance service requirements. The computer system includes one or more tools that (i) track activities of consumers in connection with their appliances or other consumer resource, (ii) extracts insights from such activities, and / or (iii) enables service businesses or manufacturers to upload information or documents related to maintenance services, such tools enabling the automated suggestion of maintenance actions and / or product or service requirements of consumers. A range of different intelligent features are provided. The computer system may include a CMMS with intelligent features. A number of related computer implemented methods for managing maintenance in an intelligent way is also provided.
Owner:FIIX INC

Method of direct communication between a business and its customers

A business model, system, and method for a business entity to distribute branding, advertising, marketing, and service (BAMS) data to consumer-users is described. The business entity establishes and maintains a venture server that transmits BAMS data to client applications installed on the electronic devices of consumer-users and controls usage and display of the BAMS data at the electronic devices. The client application, which is prepared and assigned a unique identifier by the business entity, performs a useful function that requires a graphical user interface (GUI) to be displayed in the display of the user's electronic device. After receiving the BAMS data, the client application stores it, and displays it in the GUI. The client application can be written so that no user information is transmitted from the electronic device to the venture server.
Owner:INTEL CORP

System and method for managing recurring orders in a computer network

The present invention is directed to a system and method for providing complete electronic commerce (“E-Commerce”) transactions and solutions for a marketing company's products via the World Wide Web, including facilities for signing up new customers and recruiting, training and supporting new Independent Business Owners through an interactive online process. In another aspect, the present invention relates to the combination of a marketing business with a membership buying opportunity using both electronic commerce and face-to-face transactions. The present invention is also directed to a system and method for combining a marketing business with a membership buying opportunity, so that Independent Business Owners participating in the marketing plan can introduce customers to a membership buying opportunity and earn bonuses or commissions based on the purchases by those members, while Members in the buying opportunity can consume products or, at their option, qualify to become Independent Business Owners.
Owner:AMUEI CORP

Method and system for facilitating switching of financial institution accounts

Techniques for switching a financial institution account for a debit account holder are provided. A request to convert a financial institution account is received from a customer. Information is obtained from the customer and used to identify a list of possible financial institution candidates. The list of possible financial institution candidates includes financial institutions that have an on-going relationship with an existing payment association and are interested in offering a new financial institution account to the customer. A new financial institution account is then established with a financial institution selected from a list of possible financial institution candidates. Then, the new financial institution account is linked to one or more additional accounts. The one or more additional accounts may be an account with the customer's existing payment association or accounts associated with any recurring transactions.
Owner:VISA USA INC (US)

Systems and methods for electronic account certification and enhanced credit reporting

Systems and methods are provided for electronically certifying financial account data and providing enhanced credit reporting capabilities. The systems and methods may include electronically receiving a certification request from a requesting computer, wherein the request is associated with a financial account requiring certification, collecting financial data from at least one financial data provider, where the financial data provider is associated with at least one financial account requiring certification. The systems and methods may further include routing at least a portion of the financial data to a certification engine for electronically certifying at least a portion of the collected financial data and electronically generating an electronic account certification for at least a portion of the collected financial data. Authorized recipients may be electronically transmitted information contained in a report which may provide indication that at least a portion of the account has been certified or indication that at least a portion can not be certified. Further electronic processes include electronically determining if at least a portion of the certification data is acceptable for total financial reporting and directing communication to authorized recipients at least a notice of availability of the total financial reports. Enhanced credit reports may spawn with electronically certified financial asset data consolidated with historical debt data reported by a credit bureau. Credit interest matching and interactive credit accounts may also spawn as a function of receiving the electronically certified financial data.
Owner:FORMFREE HLDG

Systems and methods for providing media guidance planners

Systems and methods for providing media planners for planning a user's media content viewing activities are provided. The media planner may include an interactive grid of content with scheduled viewing, recording, or reminders set within a user-selectable time window. The media planner may prioritize content within the planner grid and automatically resolve conflicts when the number of available tuners within the user equipment device has been exceeded. Programs matching a user's viewing interests may also be automatically recorded in the user's absence. Coming-soon announcements may be received for programming outside the current program schedule window. Conditional media guidance application functions may be scheduled based on preliminary availability and attribute data associated with a coming-soon asset.
Owner:ROVI GUIDES INC

System, method and computer program product that pre-caches content to provide timely information to a user

A system, method and computer program product that pre-caches or downloads information from internet sites that the system expects the user to request The system schedules the pre-caching to occur at the most appropriate time of day in order to increase the likelihood that the most recent information is provided to the user in a timely manner. Actual usage is monitored to adjust to user-changing habits, conserve resources at both the server and client ends, and prioritize information against interrupted downloads and exhausted or limited cache or memory space. For users that use the telephone to dial-in to the internet, the system and method pre-caches content in a manner which decreases the likelihood that the pre-caching process will interfere with the user's use of the telephone for other purposes.
Owner:SMITH KIM +2

Prioritized service delivery based on presence and availability of interruptible enterprise resources with skills

The present invention is directed to a contact center using presence information to direct work items to experts. More specifically, a system is provided that includes a feature that allows for subject matter experts, which are individuals other than customer service agents, to assist in incoming calls in at least three different modes: an assist mode, an intercept mode and an overflow mode. Thus, customer service efficiency and customer satisfaction are increased. In addition, it is contemplated that subject matter experts may either selectively accept or deny the request for assistance.
Owner:AVAYA INC
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