The invention relates to an intelligentized restaurant management system and method. The intelligentized restaurant management system is characterized by comprising a computer management system, an intelligent service terminal, a network server, a database server, a mobile communication multimedia terminal, a wireless service terminal, a wireless catering terminal, a two-dimensional code printer, a two-dimensional code reader and an access control machine; the computer management system is respectively connected with the network server, the database server, the two-dimensional code printer, the two-dimensional code reader and the access control machine; the network server is respectively connected with the computer management system, the intelligent service terminal, the mobile communication multimedia terminal, the wireless service terminal and the wireless catering terminal. According to the intelligentized restaurant management system and method, intelligentized ordering is realized for customers, the catering efficiency and the catering accuracy in a kitchen are improved, a waiter can efficiently and accurately finish delivery of meals, the situations of catering by mistake, delivering meals by mistake and escaping charges of customers are avoided, and the whole-course intelligentization of restaurant management service is realized.