298 results about "Remote diagnostics" patented technology

The invention provides a system and method for remotely diagnosing and repairing a plurality of Automatic Data Collection (“ADC”) device platforms. A remote service technician utilizes a computing system having browsing software that communicates with a network of ADC platform devices. Diagnostic queries for particular ADC devices may be retrieved by the browsing software from a diagnostic server that sends Hypertext Mark-Up Language (“HTML”) documents, Dynamic Hypertext Mark-Up Language (“DHTML”) documents, and / or Extensible Mark-Up Language (“XML”) documents containing appropriate diagnostic applets. The remote technician sends diagnostic queries to a Simple Network Management Protocol (“SNMP”) master agent at the ADC device platform, and a translator translates the diagnostic queries sent to the ADC device platform into a format suitable for reception by its ADC devices in order to effect anomaly diagnosis and functionality restoration. Another translator translates data received from the ADC device into the SNMP format for transmission to the remote service technician in order for the remote service technician to perform diagnostic analysis. The SNMP master agent communicates with the remote computing system using the Transmission Control Protocol (“TCP”), the User Datagram Protocol / Internet Protocol (“UDP / IP”), and / or the User Datagram Plus Protocol (“UDP+”). The ADC platform device may also utilize a wireless communication system for communicating with the remote service technician.

Disclosed is a system for detecting an acute myocardial infarction (i.e., a heart attack) at the earliest possible time and promptly warning the patient that he should immediately seek medical care. The present invention includes an implantable electronic system that can sense a change in the patient's electrogram that is indicative of a heart attack. If a heart attack is sensed, the device would then cause an implantable and / or externally located alarm to be actuated to warn the patient of his condition and a medical practitioner at a remote diagnostic center would receive the patient's electrogram for analysis. The patient or a caretaker would then be informed to self-inject medication through a subcutaneous, pass-through drug port that can be a separate device or integrated into the implanted device that is designed for the early detection of a heart attack. Since an implantable heart pacemaker or defibrillator already has within its structure many of the elements required for the device to recognize a heart attack, it would be expeditious to add a capability to these existing devices to detect a heart attack, have a pass-through drug port and provide an implantable and / or external alarm means to inform the patient to take appropriate action.

Systems and methods for medical care, and more particularly, systems and methods for providing remote diagnostics and support for surgical systems. A central computer system is communicatively coupled to one or more computer-based surgical machines. The central computer system is programmed to monitor the operation of each of the surgical machines, diagnose any problems that occur with the machines, and notify a technician of potential problems with the machines to provide for an efficient support system that minimizes undesirable downtime of the surgical machines.

A method of processing vehicle diagnostic data is provided for identifying likely vehicle fix(s) associated with a diagnostic data, and identifying a repair procedure(s) for correcting the likely fix(s). The process receiving vehicle diagnostic data from a vehicle onboard computer at a remote diagnostic database, the database being arranged to map vehicle diagnostic data to possible vehicle fix(s). The possible vehicle fix(s) are prioritized in accordance with ranked matches of the received diagnostic data to combinations of diagnostic data stored in a prior experience database. The prior experience database having an identified fix associated with each stored combination of diagnostic data. The fix associated with the highest ranked combination of diagnostic data is identified as the most likely fix. The most likely fix is mapped to a vehicle repair database, the most likely fix being directly mapped to an associated repair procedure for repairing the most likely fix.

Provided is a remote vehicle diagnostic system which utilizes a smart phone as a centralized communication hub between a vehicle and several remote resources. The system includes a program downloadable onto the smart phone to program the phone to perform desired functionality. The smart phone app may allow the smart phone to operate in a diagnostic mode and an emergency mode. In the diagnostic mode, the smart phone may relay vehicle data from the vehicle to a remote diagnostic center. The smart phone may also query the user to obtain symptomatic diagnostic information, which may be uploaded to the remote diagnostic center. In the emergency mode, the smart phone may be configured to upload critical information to a remote diagnostic center, or an emergency response center. The emergency mode may be triggered automatically in response to the vehicle being in an accident, or by user actuation.

Disclosed is a system providing tracking and wireless communications for remote diagnostics of a vehicle which transmits data communicated over a vehicle system's CAN bus to a remote location, which is adapted to use data received from a vehicle in order to compare the performance of the vehicle and / or of the operator of the vehicle with the performance of other vehicles and / or operators of other vehicles, which incorporates advanced power management functionality for conserving power, particularly when the system is disconnected from a main power supply, and which facilitates the identification of vehicles that have not reported back to the system or that have not moved within a specified time period.

A method of processing vehicle diagnostic data is provided for identifying likely vehicle fix(s) associated with a diagnostic data, and identifying a repair procedure(s) for correcting the likely fix(s). The process receiving vehicle diagnostic data from a vehicle onboard computer at a remote diagnostic database, the database being arranged to map vehicle diagnostic data to possible vehicle fix(s). The possible vehicle fix(s) are prioritized in accordance with ranked matches of the received diagnostic data to combinations of diagnostic data stored in a prior experience database. The prior experience database having an identified fix associated with each stored combination of diagnostic data. The fix associated with the highest ranked combination of diagnostic data is identified as the most likely fix. The most likely fix is mapped to a vehicle repair database, the most likely fix being directly mapped to an associated repair procedure for repairing the most likely fix.

Aspects of the present invention may be seen in a carrier network, employing the disclosed techniques and system. The network may be capable of conducting remote diagnostics of mobile handsets. The carrier network may have infrastructure to determine when known problems may occur in mobile handsets and determine how often they occur. In an embodiment of the present invention, when a customer reports in problems to a customer care representative, the carrier network may track such problems, install bug fixes or remotely diagnose the problem. The configuration parameters may be retrieved, analyzed and modified. When a customer reports errors or operational problems, the carrier may verify them or determine the nature and characteristics of such problems.

A system, method and program product for diagnosing, controlling and collecting information from devices. Information regarding events of each one of a plurality of target applications executing in an application unit is collected and formatted into one of multiple data formats for transmission through one of multiple communication protocols at the request of each of the target applications, through an interface. The event information for a particular target application is formatted and transmitted according to a combination of a data format and communication protocol requested by the target application. The transmission of data representing the event information is handled in at least two levels of software classes, with at least one abstract software class having a declared virtual function and two or more software classes derived from the at least one abstract class and having definitions of the function for communicating the event information through specified communication protocols. The formatted data is transmitted through, e.g., e-mail or FTP to a predetermined destination or may be saved to local storage, e.g., a local disk. By sharing resources, code duplication is reduced or eliminated.

A method of processing vehicle diagnostic data is provided for identifying likely vehicle fix(s) associated with a diagnostic data, and identifying a repair procedure(s) for correcting the likely fix(s). The process receiving vehicle diagnostic data from a vehicle onboard computer at a remote diagnostic database, the database being arranged to map vehicle diagnostic data to possible vehicle fix(s). The possible vehicle fix(s) are prioritized in accordance with ranked matches of the received diagnostic data to combinations of diagnostic data stored in a prior experience database. The prior experience database having an identified fix associated with each stored combination of diagnostic data. The fix associated with the highest ranked combination of diagnostic data is identified as the most likely fix. The most likely fix is mapped to a vehicle repair database, the most likely fix being directly mapped to an associated repair procedure for repairing the most likely fix.

The mobile communication system for providing automobile with service includes vehicle information monitoring device, mobile communication terminal, mobile communication network and automobile information server. The vehicle information monitoring device acquires the vehicle information and creates the vehicle state detecting report, the mobile communication terminal sends the detecting report to the mobile communication network, and the automobile information server is connected and interacted with the mobile communication network to obtain the vehicle state detecting report or send the automobile service information to the mobile communication terminal. The method for providing automobile with service based on the system includes establishing communication link between the mobile communication terminal and the vehicle information monitoring device, corresponding information interaction and other steps.

Provided is a remote vehicle diagnostic system which utilizes a smart phone as a centralized communication hub between a vehicle and several remote resources. The system includes a program downloadable onto the smart phone to program the phone to perform desired functionality. The smart phone app may allow the smart phone to operate in a diagnostic mode and an emergency mode. In the diagnostic mode, the smart phone may relay vehicle data from the vehicle to a remote diagnostic center. The smart phone may also query the user to obtain symptomatic diagnostic information, which may be uploaded to the remote diagnostic center. In the emergency mode, the smart phone may be configured to upload critical information to a remote diagnostic center, or an emergency response center. The emergency mode may be triggered automatically in response to the vehicle being in an accident, or by user actuation.