911 results about "Customer requirements" patented technology

The present invention provides for a reconfigurable packet classifier using CAM. The invention is directed to packet classification for switching / routing systems where the router's system resources are limited and the customer requirements from the router are variable. The invention addresses the CAM constraint (e.g. search key width) problems of CAM-based classification systems, by allowing a reconfigurable selection of packet fields and / or payload bits to be used in the definition of the search key. For any given incoming packet, a subset of that incoming packet may be statically chosen to fit that particular CAM architecture and to create a particular CAM search key. This provides router deployment flexibility within networks and, thus, cuts costs.

The present invention provides a system and method whereby companies can optimally resolve the conflicts with respect to product availability. Embodiments of the invention allow users to search for product availability throughout its entire supply chain network to address conflicts as they arise. In particular, the present invention creates time-phased inventory plans that meet customer requirements while minimizing inventory and maximizing profit by ensuring that a company is carrying the right inventory at the right locations. Using the present invention, companies can orchestrate the time-phased storage and flow of a given product's supply to match demand by creating an optimal inventory strategy that includes deployment plans, master production schedules, and procurement requirements.

Combining fulfillment of customer orders from merchants in computer-facilitated marketplaces. An order management system may include a virtual shopping cart interface that may be used with a number of merchants. Each merchant may be registered to receive fulfillment services from a fulfillment services provider for inventory items the merchant offers in commerce. The virtual shopping cart interface may be configured to receive requests to indicate various items within a virtual shopping cart corresponding to a customer. Different inventory items offered by different merchants may be placed within the virtual shopping cart. In response to the customer's request to finalize an order, the order management system may instruct the fulfillment services provider to ship the items in the virtual shopping cart to the customer. A single shipment may include items offered by several different merchants, and each of the merchants may be the merchant of record for its respective inventory item.

Systems and methods are provided for provisioning a hosted computing environment in accordance with customer requirements relating to a service. In some embodiments, a computer-implemented method is provided. The method includes generating a graphical interface on a computing device and receiving input corresponding to an indication of one or more requirements, wherein the input is received using the graphical interface, and wherein the one or more requirements correspond to a hosted computing environment. The method further comprises converting each indication of the one or more requirements into one or more entries of a provisioning template, wherein the provisioning template includes multiple entries, and wherein the provisioning template is associated with the hosted computing environment. The method further comprises providing the provisioning template to a provisioning program to provision the hosted computing environment.

The invention includes a method for product development including: determining customer requirements for a product; storing the requirements in a computer readable database; evaluating economics of developing the product per the customer requirements; storing the evaluation in the computer readable database; selecting a base technology; storing the selection in the computer readable database; determining modifications needed of the base technology to meet the final requirements; storing information of the determination in the computer readable database; and testing the determination to verify it meets the final requirements; and storing details and results of the testing in the computer readable database.

A modular electricity meter configuration and corresponding methodology permits use of certain common components in combination with either a variety of mechanical displays or electronic displays. In electricity meter arrangements making use of printed circuit board or solid state technology, at least two separate electronics boards may be provided. One may constitute a standard board for basic metrology functions while the other may comprise selected implementation of various higher level functions for creating a custom design electricity meter to meet customer requirements. Different customers may be provided with differently outfitted meters by corresponding customization of the higher level function board. A unitary power supply may be provided for both boards through a fixed connector. A common baseplate includes a circuitry link through a nonremovable plug or clip for alternatively providing a tamper proof embodiment or one with exposed terminals for permitting customer testing. Physical stability and strength is provided by using tapered mounting posts and integrated snap fit arrangements without requiring any screws for assembly. A light pipe provides external output through an innercover to indicate correct meter operation. Meter data and other metered information may be output through different configurations optionally involving hardwired output, RF links, pulse outputs, and telephone connections via modem or wireless.

A system for analyzing the use of a mobile resource, such as a vehicle, includes a central processing unit adapted to receive a plurality of geographic locations and create an optimal travel route between the geographic locations, and an analyzer device incorporating global positioning satellite (GPS) technology being positionable with a mobile resource for comparing an actual route traveled by the mobile resource with the optimal travel route created by the central processing unit. The central processing unit includes mobile resource management software stored therein adapted to use pre-selected criteria for creating the optimal travel route. The pre-selected criteria may include time, distance, cost, load parameters, territory, and customer requirements.

A computer implemented model-driven method to generate platform specific code for a user interface is disclosed. In one embodiment, the method includes, capturing customer requirements of the software component in a schema, modeling business-software architecture of the software component in a first level of the schema, modeling technical architecture of the software system from the modeled business-software architecture in a second level of the schema, defining events in the schema that connect the first level and the second level of the schema, defining links in the schema that represent interactions between the user interfaces, defining integration services in the schema for each of the events, mapping each element in the first level to a corresponding one of the elements in the second level using the events, links, and integration services in the schema, loading the schema of the software component into a code generation repository.

A system and method of automatically generating workflows. Generating the workflows is accomplished by obtaining customer requirements, providing a knowledge base including at least one service description and selecting at least one combination of service descriptions from the at least one service description based on satisfaction of the customer requirements and satisfaction of determination of connectivity between service descriptions for each combination of the at least one combination. At least one valid workflow model is generated by inference, each workflow model including a combination of the at least one combination.

A system, method, and computer readable medium for returning the different costs for multiple potential travel alternatives using a single travel change request. The itinerary information is analyzed to determine fare rules and requirements to follow in repricing a new ticket. The process builds alternative flight criteria based on the requested travel change. The alternative flight criteria are then matched with fare data that is associated with the markets for the new itinerary. When the available flight information has been accessed along with the best available fares, this information is used to query available seat inventory on the target flights. Using the information from the targeted flights, alternative itinerary solutions are driven through the repricing process to determine the cost of each proposed itinerary for the requested change. With multiple answers to the request, full alternative costs can be proposed to a customer to make a change decision that best meets the customer's needs.

A computer-implemented method for providing customer service, comprising providing an external user interface (UI) remotely accessible by customers via a global computer information network; providing an internal UI accessible by call-center customer service representatives (CSRs); retrieving from databases and displaying information on the internal and external UIs; automatically storing information entered via the internal UI and information entered via the external UI in the databases; and receiving and automatically processing instructions entered via the internal UI and instructions entered via the external UI. The internal and external UI each include a shared website browser that displays information in a specific format, has a specific functionality, and receives information for processing. The internal UI also comprises one or more limited access browsers accessible only by the CSR, including a client search and / or data display browser; a contact history browser; a customer needs assessment browser, or a combination thereof.

A set of tools is provided herein that produces useful, proven, and correct integrated semiconductor chips. Having as input either a customer's requirements for a chip, or a design specification for a partially manufactured semiconductor chip, the tools generate the RTL for control plane interconnect; memory composition, test, and manufacture; embedded logic analysis, trace interconnection, and utilization of spare resources on the chip; I / O qualification, JTAG, boundary scan, and SSO analysis; testable clock generation, control, and distribution; interconnection of all of the shared logic in a testable manner from a transistor fabric and / or configurable blocks in the slice. The input customer requirements are first conditioned by RTL analysis tools to quickly implement its logic. The slice definition and the RTL shell provides the correct logic for a set of logic interfaces for the design specification to connect. The tools share a common database so that logical interactions do not require multiple entries. The designs are qualified, tested, and verified by other tools. The tools further optimize the placement and timing of the blocks on the chip with respect to each other and with respect to placement on a board. The suite may be run as batch processes or can be driven interactively through a common graphical user interface. The tools also have an iterative mode and a global mode. In the iterative mode, one or more of the selected tools can generate the blocks or modify a design incrementally and then look at the consequences of the addition, or change. In the global mode, the semiconductor product is designed all at once in a batch process as above and then optimized altogether. This suite of generation tools generates design views including a qualified netlist for a foundry to manufacture.

Nutrient clusters for food products, such as for addition to Ready-To-Eat cereals, are made in the form of aggregates or clusters comprising a first particulate component; a nutrient powder blend, and sufficient binder to adhere the powder to the particulates. The nutrient clusters are in the form of pieces each weighing from about 0.3 to 5 g. and having a moisture content of about 2% to 10%. Such nutrient clusters are prepared by applying a liquid binder to the particulates to form sticky particulates, adding a powdered nutrient blend, and curing the mixtures to form hardened dried nutrient clusters. The nutrient cluster can contain 100% US recommended daily allowance of essential vitamins and minerals and can contain added macronutrients such as soy proteins, soluble fiber, and / or calcium in nutritionally dense form in as little as 5 to 15 g of nutrient clusters. The clusters find particular suitability for use in providing to-order customized cereal products in response to particular customer requirements for nutrition.

A guided sales system provides a sales person and / or a customer with guidance through a sales process including detailed information about products and technologies. The guided sales system allows a user to enter information about the customer and the customer's needs, to identify products matching the customer's needs and to make product recommendations. A user may further use the system to print a recommendation and / or a sales ticket that may be used by a customer to complete a purchase or transaction. The sales system may further provide a free-form drawing application to help visualize product placement and configurations. Various visualization and learning tools may further be integrated into or otherwise included in the guided sales system to aid a customer's understanding of particular products and / or technologies.

An intellectual property (IP) brokering system and method (0110) incorporating an expert system permitting a customer (0120) to automate and optimize the use of IP agents (0130) to affect customer product realization (0140) is disclosed. The present invention in some preferred embodiments permits a customer to define a knowledge database with background and customer sensitivities as well as a requirements database for a given product to be created. This information is then mapped to available technical resources and design architectures by the expert system that then generates an optimized execution plan based on available resources. The disclosed invention permits global optimization of the customer requirements by coordinating disparate IP agents in a unified fashion to achieve an optimal utility function with respect to the desired customer product. The system as disclosed may include a wide variety of optimization algorithms and additionally may permit feedback to the customer to allow recursive optimization to occur. The methods as disclosed herein within a variety of preferred systems contexts permit IP to be brokered and granularized by allowing projects to be fractured according to system functionality and subsequently brokered out for optimal cost realization via a globally-connected IP resource acquisition and coordination system. The present invention is particularly well suited for application as a management element in a counter terrorism information technology system to minimize the impact and social disruption associated with terrorist events.

Methods, systems, and products are disclosed for transferring a logical partition (‘LPAR’) between two of a plurality of server computing devices based on LPAR customer requirements, the plurality of server computing devices connected together through a data communications network, the LPAR installed on one of the plurality of server computing devices, each server computing device having server operating capabilities, each server computing device associated with LPAR hosting costs for supporting LPARs, that include: identifying LPAR customer requirements for the LPAR, the LPAR customer requirements specifying customer criteria for operating the LPAR; selecting, from among the plurality of server computing devices, a server computing device to which to migrate the LPAR in dependence upon the server operating capabilities and LPAR hosting costs for at least one of the server computing devices and the LPAR customer requirements for the LPAR; and migrating the LPAR to the selected server computing device.

Methods, systems, and computer program products sustain a fleet of configuration-controlled assets. The method involves integrating a plurality of previously separate systems with reusable business transactions associated with managing a fleet of vehicles. The method also involves receiving operational data associated with a vehicle of the fleet, integrating the operational data per customer requirements, packaging and distributing the operational data to the plurality of systems, and installing and distributing the operational data to one or more applications of the plurality of systems utilizing reusable business transactions. The system utilizes a plurality of applications and a plurality of logical subsystems, which are connected to each other through gateways. The logical subsystems use a common format defined by a set of messages. However, the applications can use a plurality of different formats. The gateways, which are the connecting blocks, convert the data flow between the logical subsystems and the applications.

A set of tools is provided herein that produces useful, proven, and correct integrated semiconductor chips. Having as input either a customer's requirements for a chip, or a design specification for a partially manufactured semiconductor chip, the tools generate the RTL for control plane interconnect; memory composition, test, and manufacture; embedded logic analysis, trace interconnection, and utilization of spare resources on the chip; I / O qualification, JTAG, boundary scan, and SSO analysis; testable clock generation, control, and distribution; interconnection of all of the shared logic in a testable manner from a transistor fabric and / or configurable blocks in the slice. The input customer requirements are first conditioned by RTL analysis tools to quickly implement its logic. The slice definition and the RTL shell provides the correct logic for a set of logic interfaces for the design specification to connect. The tools share a common database so that logical interactions do not require multiple entries. The designs are qualified, tested, and verified by other tools. The tools further optimize the placement and timing of the blocks on the chip with respect to each other and with respect to placement on a board. The suite may be run as batch processes or can be driven interactively through a common graphical user interface. The tools also have an iterative mode and a global mode. In the iterative mode, one or more of the selected tools can generate the blocks or modify a design incrementally and then look at the consequences of the addition, or change. In the global mode, the semiconductor product is designed all at once in a batch process as above and then optimized altogether. This suite of generation tools generates design views including a qualified netlist for a foundry to manufacture.

A system, method and computer program product is disclosed for evaluating system architectures from a long term sustainability perspective, sustainability in the presence of rapidly evolving information and networking technology, rapidly evolving customer requirements and expectations, and rapidly evolving standards and protocols. The multi-attribute architecture evaluation method can include specific architectural characteristics. At the top level the present invention can include four architectural characteristics or attributes: modularity, commonality, standards-based, and reliability / maintainability / testability (RMT). The attributes can be further classified into sub-attributes and metrics to facilitate the comparative evaluation of candidate system architectures. In an exemplary embodiment of the present invention a decision support system, method and CPP for evaluating supportability of alternative system architecture designs is disclosed including: an analytic hierarchy process (AHP) model including a plurality of attributes, wherein the plurality of attributes includes: a commonality attribute; a modularity sub-attribute; a standards based sub-attribute; and a RMT sub-attribute. The present invention in an exemplary implementation can be embedded within a commercially available AHP shell, to facilitate adaptation to specific domains.

The invention discloses a voice interaction management method and a voice interaction management system based on telephone traffic forecasting. The voice interaction management system comprises a telephone traffic forecasting module, an ACD automatic telephone traffic distribution module, an IVR automatic voice answering module, a CTI regulation and control integrated module, a PBX queuing module and a terminal monitoring module; the voice service method can select priority, and timely and effectively answer calls from users according to call requirements of users, thus improving service quality; according to the voice interaction management method, under the premise of reducing operational cost, achieving centralized seat management in the whole province or large areas, and performing centralized operation on calling systems, calls are answered according to belonging areas, and customer service staffs are convenient to communicate; skill groups in cities and counties only need to distribute computers and IP power grids, no gateway and IVR voice answering system are needed, no device redundancy exists, the priority groups are automatically selected according to customer requirements, different priority groups are different in distribution sequences and distribution processes, calls can be effectively and selectively answered, and improvement on answering quality is facilitated.

A computer-implemented method for providing customer service, comprising providing an external user interface (UI) remotely accessible by customers via a global computer information network; providing an internal UI accessible by call-center customer service representatives (CSRs); retrieving from databases and displaying information on the internal and external UIs; automatically storing information entered via the internal UI and information entered via the external UI in the databases; and receiving and automatically processing instructions entered via the internal UI and instructions entered via the external UI. The internal and external UI each include a shared website browser that displays information in a specific format, has a specific functionality, and receives information for processing. The internal UI also comprises one or more limited access browsers accessible only by the CSR, including a client search and / or data display browser; a contact history browser; a customer needs assessment browser, or a combination thereof.

A pluggable cloud enablement boot device (PCEBD) is a bootable device that includes all information needed to automatically provision hardware and software to create a computing solution that meets customer requirements. This allows for quickly deploying a computing solution in a manner that eliminates many manual steps that are typically performed today. The PCEBD uses firmware to verify a given platform has sufficient resources to deploy the PCEBD. The computing solution, once provisioned and running, can be modified, and these modifications may be reflected in the definition of the PCEBD. In addition, a computing solution may include multiple resources provisioned from multiple PCEBDs, which can be packaged into a PCEBD that will include other PCEBDs. The result is a way to deploy computing solutions that is much more efficient than the manual methods used in the prior art.

A system and method for developing topography based management systems is presented. A software system is designed using a layered approach that provides a topography that is suitable to a particular management philosophy or particular customer requirements. The topography can be viewed as a fabric that provides an infrastructure that supports the customer's management philosophy and other requirements. The topography addresses deployment mechanisms, such as interfaces between applications and users, security infrastructure, such as what control is asserted and maintained for the topography, component interaction defining how components installed on the topography interact with one another, and operation conduits that determine where and how processing is performed within the infrastructure. These same capabilities are addressed by other topographies that are developed. Common topography-neutral application components are designed and built to be installed on any topography.

A method of manufacturing customised products comprises automating substantially a process relating to capturing customer requirements, validating customer requirements, generating a component list to manufacture a customised product according to the customer requirements, implementing hardware and / or software requirements relating to the captured customer requirements and manufacturing customised products. In particular, a method of manufacturing a customised product comprises receiving a customer's requirements electronically in a computerised component list format employed by a manufacturer; and automating substantially a process to enable a customised product to be manufactured based on the generated list of components.

The present invention provides a family ecological planting-culturing method. According to the method, a planting area and culturing area of the planting-culturing system are placed in a relatively closed space, and furthermore a cubic intensive production is adopted. The temperature and light source required by the culturing are artificially provided. The leftovers of planting area and culturing area are mutually transformed and utilized. The carbon dioxide and oxygen generated between the plating area and culturing area mutually circulate and are utilized. The temperature condition and humidity condition of culturing area and planting area mutually transform. A planting-culturing box is designed for realizing the method. The planting-culturing box is a closed box body. The shape of planting-culturing box is matched with the shape of furniture, and the dimension can be customized according to the customer requirement. The planting-culturing box is divided into a vegetable growing area and a flour weevil culturing area which have a multi-layer structure. The upper part of each layer of vegetable growing area is installed with a water spraying pipe and an illumination device. A breeding box is installed at the flour weevil culturing area. The method of the invention has wide application aspects and is especially suitable for the family using.

The invention discloses a voice forecasting linkage method and a voice forecasting linkage system based on call requirements. The system comprises an ACD automatic telephone traffic distribution module, an IVR automatic voice answering module, a CTI regulation and control integrated module, en exchange board, a PBX queuing module and a terminal monitoring module; the voice service method can select priority, and timely and effectively answer calls from users according to call requirements of users, thus improving service quality; according to the method, under the premise of reducing operational cost, achieving centralized seat management in the whole province or large areas, and performing centralized operation on calling systems, calls are answered according to belonging areas, and customer service staffs are convenient to communicate; skill groups in cities and counties only need to distribute computers and IP power grids, no gateway and IVR voice answering system are needed, no device redundancy exists, the priority groups are automatically selected according to customer requirements, different priority groups are different in distribution sequences and distribution processes, calls can be effectively and selectively answered, and improvement on answering quality is facilitated.

A modular electricity meter configuration and corresponding methodology permits use of certain common components in combination with either a variety of mechanical displays or electronic displays. In electricity meter arrangements making use of printed circuit board or solid state technology, at least two separate electronics boards may be provided. One may constitute a standard board for basic metrology functions while the other may comprise selected implementation of various higher level functions for creating a custom design electricity meter to meet customer requirements. Different customers may be provided with differently outfitted meters by corresponding customization of the higher level function board. A unitary power supply may be provided for both boards through a fixed connector. A common baseplate includes a circuitry link through a nonremovable plug or clip for alternatively providing a tamper proof embodiment or one with exposed terminals for permitting customer testing. Physical stability and strength is provided by using tapered mounting posts and integrated snap fit arrangements without requiring any screws for assembly. A light pipe provides external output through an innercover to indicate correct meter operation. Meter data and other metered information may be output through different configurations optionally involving hardwired output, RF links, pulse outputs, and telephone connections via modem or wireless.

The invention provides an automatic production scheduling optimization management information model based on a big data analysis and processing technology. The model based on the construction method comprises a customer requirement information collection module, a customer information processing module, a production plan scheduling module and an inventory classification module. The concrete steps include that customer requirement information is established; data are summarized to a data exchanger center to perform requirement classification processing on the customer information; current inventory rate is intelligently calculated, and corresponding customer order tasks are established; a production plan is issued; production is organized; product offline inventory classification (to be delivered) is performed; and the customer order production and processing tasks and product offline inventory classification are completed and the detailed data are returned to the data exchanger center to be stored, and the corresponding tasks are eliminated. The standby inventory coefficient is intelligently calculated, product demanding requirements of users are predicted and reasonable standby inventory is performed according to the product demanding habit of the users and various other factors so that the production and processing plan meeting the product demanding requirements of the users can be automatically arranged under the premise of guaranteeing supply.