70results about How to "Efficiently routed" patented technology

New switching technology relies upon state information for providing a previously unavailable degree of quality of service. In particular, by providing the ability to give service guarantees to uniquely identifiable sets of packets ("micro-flows"), different qualities of service can be offered for each transmission. The QoS associated with each micro-flow is characterized by a set of descriptors. These descriptors are communicated to each switch by the first packet of the micro-flow associated with the descriptors.

According to the present invention there is provided to a method and system for efficiently routing IP fragments (i.e., datagrams) at layer 3 through layer 7 of the OSI model without reassembling the fragments. Time-consuming reassembly of fragments of a datagram at higher layers that would be required via conventional methods is avoided, thereby improving processing speed of fragments and utilizing fewer resources for processing fragments of a datagram than would be required during reassembly of the fragments via conventional methods. The method and system route a datagram that has been fragmented into a plurality of fragments utilizing content-based routing information included in one or more fragments of the plurality of fragments, comprising: generating a context for the datagram associated with routing the plurality of fragments of the datagram and setting the context for the datagram to passive until content-based routing information included in the one or more fragments is received; caching received fragments while the context is set to passive; determining a destination for routing the plurality of fragments when content-based routing information included in the one or more fragments is received and setting the context for the datagram to active; and routing any cached fragments and subsequently received fragments of the datagram to the determined destination while the context is active without reassembling the plurality of fragments into the datagram. Additionally, a router and server load balancer incorporating the present invention are provided.

The methods, apparatus, and systems described herein facilitate optimizing routing decisions. The methods include retrieving and / or predicting a profile of a current customer and future customers, determining which agents are currently available and which agents are expected to be available, and providing a routing recommendation based on the profile retrieval or prediction for the current customer and the future customers, and the currently available agents' and expected available agents' proficiency at handling customers with the retrieved and / or predicted profiles.

A technique efficiently routes Internet Protocol (IP) traffic on paths between customer edge devices (CEs) across a provider network (“CE-CE paths”) in a computer network. According to the novel technique, a path computation element (PCE), e.g., a provider edge device (PE), may learn dynamic link attribute information of remote links from the provider network to one or more remote CEs (e.g., “PE-CE links” or “CE-PE links”). A multi-homed requesting CE requests from the PCE a set of CE-CE path metrics (e.g., costs) to one or more remote destination address prefixes, e.g., via each multi-homed CE-PE link from the requesting CE. In response to the request, the PCE computes the set of available CE-CE paths and current metrics to the remote destination address prefixes and returns the corresponding CE-CE path metrics to the requesting CE. The requesting CE modifies its IP forwarding entries accordingly in order to perform IP traffic routing corresponding to the CE-CE path metrics (e.g., asymmetrical load balancing) across its multi-homed CE-PE links.

The methods, apparatus, and systems described herein facilitate optimizing routing decisions. The methods include retrieving and / or predicting a profile of a current customer and future customers, determining which agents are currently available and which agents are expected to be available, and providing a routing recommendation based on the profile retrieval or prediction for the current customer and the future customers, and the currently available agents' and expected available agents' proficiency at handling customers with the retrieved and / or predicted profiles.

Methods and apparatus for substantially minimizing single points of failure for circuit paths in networks with mixed protection schemes are disclosed. According to one aspect of the present invention, a method for routing circuit paths between a source and a destination of a network includes identifying a first available circuit path between the source and the destination. The first available circuit path includes a first plurality of links which each have an associated protection type. The method also includes determining a number protection changes associated with the first plurality of links, and assigning a first metric to the first available path that is based on the number of protection changes. Finally, the method includes identifying a selected available path to be used to pass information between the source and the destination based at least in part on the first metric.

A porting control routing (PCR) node (302) is adapted to efficiently route signaling messages associated with a mobile subscriber that has been either ported in to or out of a service provider's wireless communication network. The PCR node (302) includes both range- and exception based routing rule databases (348 and 346). These databases increase flexibility in allocating mobile identification numbers among multiple mobile service nodes. Furthermore, the association of a ported status indicator and related routing information with entries in the exception based database allows the PCR node (302) to more efficiently manage a service provider's mobile service resources.

A method for providing geo-location information in a communication packet is disclosed. The method comprises constructing an IPv6 packet using a client device. Further, the method comprises inserting an extension header into the IPv6 packet. Also, the method comprises determining geo-location information. Next, the method comprises inserting the geo-location information into the extension header. Finally, the method comprises transmitting the IPv6 packet to a communication network.

The methods, apparatus, and systems described herein are designed to route customer communications to the best available agent. The methods include predicting a personality type of the customer, determining the occupancy level of agents to provide a list of available agents, providing a routing recommendation based on the predicted personality type of the customer and agent data such as proficiency in handling customers with the predicted personality type, and / or analyzing real-time customer-agent interactions.

The methods, apparatus, and systems described herein facilitate optimizing routing decisions. The methods include retrieving and / or predicting a profile of a current customer and future customers, determining which agents are currently available and which agents are expected to be available, and providing a routing recommendation based on the profile retrieval or prediction for the current customer and the future customers, and the currently available agents' and expected available agents' proficiency at handling customers with the retrieved and / or predicted profiles.