The invention discloses an intelligent heat supply informatization management platform which comprises a heat supply network monitoring center, a secondary network balance system, a room temperature monitoring system, an operation charging system, a customer service management system, a data warehouse and a safety monitoring system. On the basis of automatic control of an existing water mixing station, a heat supply network monitoring center serves as a core and is fully fused with a secondary network balance system, a room temperature monitoring system, an operation charging system, a customer service management system and other systems, an intelligent heat supply informatization management platform is constructed, data sharing and interaction among all the systems are effectively achieved, and the intelligent heat supply informatization management system has the advantages of being high in automation degree and high in reliability. According to the system and the method, the'data island 'effect is broken through, the heat supply system is efficiently and accurately operated and managed, the effects of scientific scheduling, energy conservation, efficiency improvement and accident reduction are well achieved, and then higher-quality and more comprehensive heat supply service is provided for users.