The invention relates to the field of e-commerce, in particular to a digital shopping mall
system based on a service console. The digital mall
system comprises an omni-channel
order management module,a commodity management module, a merchant management module, a store management module, a warehouse
inventory management module and a foreground application; the omni-channel
order management moduleacquires order information of multiple channels, and performs unified management on the order information in combination with commodity data of the commodity management module, a merchant
operation mode management situation of the merchant management module, a shop management situation of the shop management module, inventory information of the warehouse
inventory management module and a performance
delivery mode; and different distribution
modes is configured to combine and form different e-commerce operation
modes and business
modes. According to the invention, the basic capability and the
service configuration mechanism of the service middle
station are combined to cover and support various e-commerce operation modes such as omni-channel operation, B2C, BBC, O2O,
community group purchase and the like, so that unified management and control of enterprises are facilitated, the service operation efficiency is improved, and the maintenance cost is effectively reduced.