The invention provides an elevator fault emergency unit and a control method. The unit comprises a controller, a human body detection part, an emergency lighting part, a voice talkback part, a remote communication module, an information storage part, an input interface circuit, an interconnect bus interface, an emergency power source and a housing, wherein the controller is the control core of the device, and connected with the human body detection part, the emergency lighting part, the voice talkback part, the remote communication module, the information storage part, the input interface circuit, the interconnect bus interface and the emergency power source respectively. The intelligent elevator fault remote emergency monitoring unit and the control method provided by the invention are capable of intelligently completing the function of calling at a fault when the elevator has a fault, and thus play a decisive role in further rescuing and appeasing the stranded passengers; therefore, the intelligent elevator fault remote emergency monitoring unit and the control method are indispensable important components of an elevator fault remote automatic alarm system.