49results about How to "Improve check-in experience" patented technology

The invention discloses a hotel management method based on face recognition. The method comprises the steps that a face image of a user is collected, and the collected face image is compared with pre-stored face images; if a face image matched with the collected face image is obtained through comparison, a check-in charge payment prompt is output; and after a check-in charge is received, a check-in permission is authorized to the user, and identity information of the check-in user is registered. The invention furthermore discloses a hotel management system based on face recognition and a computer readable storage medium. Through the hotel management method and system, hotel check-in procedure handling efficiency can be improved, and hotel management cost is lowered.

The invention relates to a hotel management method for obtaining and returning a room card through self-service. The method comprises the following steps: a client books a room in a network room-booking system of a hotel in advance; the network room-booking system sends determined check-in information to a hotel management platform; the hotel management platform determines a room number and a verification password corresponding to the room number; the hotel management platform sends the room number and the verification password to a cell phone of the client, and sends the verification password and the check-in information to an electronic door lock corresponding to the room number; the client inputs the correct verification password into the electronic door lock of a specified room when checking in, the room door is automatically open, a door card reader-writer on the electronic door lock automatically writes the check-in information into the a door card, and the client obtains the door card through self-service to open and close the door and to utilize electricity in the room when staying in the hotel; and when checking out, the client returns the card by putting the door card in a card slot. According to the method, the client obtains and returns the card on the door lock by himself / herself without going through check-in and check-out procedures at a reception desk of the hotel, and the whole process is easy and convenient to operate.

The invention discloses a hotel guidance method based on a cloud platform and face recognition. By determining the check-in information of a user, determining a target route corresponding to the check-in information according to the check-in information, and sending the determined target route to a terminal device, the user is guided to a target location via the terminal device. Therefore, after the check-in information of the user is determined, a route corresponding to the check-in information of the user is generated. The user quickly finds out a room where the user lives by using the routedisplayed on the terminal device. The hotel guidance method improves the user's check-in experience, and solves a problem that the user is unable to quickly reach the room where the user lives when not unfamiliar with the arrangement of the hotel and a large amount of time is wasted. The invention also discloses a hotel guidance system based on a cloud platform and face recognition, which can also achieve the above technical effects.

The embodiment of the invention provides a hotel service system and a multi-hotel service total system. The system comprises: a multiple language switching module configured to receive the first request information sent by a first terminal device, send second request information to a guest room management module or send third request information to a system management module, obtain first response information from the guest room management module or obtain second response information from the system management module, and convert the first response information to third response information or convert the second response information to the fourth response information to return the fourth response information back to the first terminal device; the guest room management module configured to receive the second request information sent by the multiple language switching module and return the second request information back to the first response information; and the system management module configured to receive the third request information sent by the multiple language switching module and return the third request information back to the second response information. The hotel service system and the multi-hotel service total system allow guests from countries with different languages to directly use the systems to obtain each service provided by the systems.

The present invention relates to a RFID-to-Bluetooth selective adapter, comprising a customized RFID repeater, a RFID repeater with opening and closing switch, a RFID sensor coil and a Bluetooth module. The Bluetooth module has an electronic removing repeating read storage. The RFID Bluetooth repeater can be installed at the RFID door lock to allow the RFID door lock to operate in two different operation modes without interference and includes a RFID mode and Bluetooth mode so as to allow the RFID Bluetooth repeater to be arranged at the wireless radio frequency identification and to be used for a smart phone for usage. The device of the wireless radio frequency identification can be a RFID intelligent door lock.

The invention relates to an intelligent electric control system and method for homestays and online booking apartments. The electric control system includes an infrared human body sensing module, an opening-closing door state detection module, a main controller and an alternating current contactor; the infrared human body sensing module and the opening-closing door state detection module are respectively electrically connected to the main controller; and the output end of the main controller is connected to the control end of the alternating current contactor, and the main controller is used for controlling the on and off states of the alternating current contactor according to output signals of the infrared human body sensing module and opening-closing door state detection module, so thatwhether a power supply in a room is switched on can be controlled. The electric control system can control the power supply conditions in the room according to the detection output signals of the infrared human body sensing module and opening-closing door state detection module; and the electric control system is convenient in operation and can realize card-free intelligent power supply, convenient electricity consumption for customers can be achieved, convenient conservation of electricity can be realized as well, electricity consumption safety risks of homestays and other online booking houses can be reduced, and therefore, guest experience of the customers can be enhanced.

The invention, which relates to the technical field of intelligent hotels, discloses an intelligent hotel check-in and door lock control system. The system comprises a user terminal, apartment intelligent locks, and a server. The user terminal consists of an information input module and a check-in and check-out processing module; the information input module is used for realizing user identity card inputting and face inputting; and the check-in and check-out processing module is used for carrying out room type selection and check-in and check-out processing for users. The apartment intelligentlocks installed on all room doors of a hotel include unlocking two-dimensional codes, communication modules, control main boards, and power supplies. The user terminal scans the unlocking two-dimensional codes to collect unlocking face information and makes unlocking instruction to the apartment intelligent locks. The communication modules are used for receiving the unlocking instructions and thecontrol main boards control the apartment intelligent locks. The server is in communication connection with the apartment intelligent locks and the user terminal and includes a storage module, an execution module and a judgment module. Therefore, the intelligent hotel check-in and door lock control system is used simply and management becomes convenient; and the user experience and use safety areimproved.

The invention provides a room status tracking method, a room status tracking system, a computer device, and a computer readable storage medium. The tracking method comprises the steps of: accepting areservation of a predetermined customer to the guest room; determining, for the guest room in the predetermined status, a predetermined check-in date corresponding to the guest room; and transmitting,to the customer corresponding to the predetermined check-in date, the real-time room status of the predetermined guest room in the preset time period, wherein the room status includes at least one ofthe following or a combination thereof: an unchecked status, a cleaned status, a checked out status, and an accommodating status. The technical solution provided by the invention realized that the customer who has booked the guest room may obtain the room status information of the guest room that he or she has booked at any time, know whether the predetermined room can be checked in advance according to the room status information, and flexibly arrange own itinerary according to the room status information.

The invention discloses an intelligent door lock with NFC and Bluetooth functions for a hotel. The intelligent door lock comprises lockset electronic control equipment and lockset mechanical transmission equipment. The lockset electronic control equipment is primarily composed of a master controller module, an NFC near field communication module, a Bluetooth communication module, an acousto-opticprompting module, a motor driving module and a power supply module. The locket mechanical transmission equipment is primarily composed of a lock cylinder, a spring bolt, a spring, a micro-switch, a mechanical key and a driving motor; the door lock is unlocked by means of a common Mifare card, NFC of a mobile phone and Bluetooth of the mobile phone according to actual demands. The modes exist witha conventional mechanical key unlocking mode. The intelligent door lock provided by the invention can be widely applied to door locks of hotels and wineshops, and is matched with APPs of mobile phonesto improve the service level and the horizontal efficiency of the hotels, so that the check-in experience of guests is improved.

The invention provides an intelligent control system applied to a guest room. The system comprises a Doppler sensor which is arranged on the roof of the guest room to transmit a microwave signal to ahuman body and receive a feedback signal of the human body, a filter amplifier module which is used for receiving the feedback signal acquired by the Doppler sensor and carrying out noise filtering and signal amplification on the feedback signal, a control module which receives the feedback signal filtered and amplified by the filter amplifier module, and calculates the amplitude and phase of thesignal to acquire the heartbeat number and breath number of the human body, and a power control module which is used for acquiring the heartbeat number and breath number, which are acquired by the control module, of the human body. If the heartbeat number and breath number of the human body are zero, the power control module cuts off the power line of the guest room. If the heartbeat number and breath number of the human body are not zero, the power control module turns on the power line of the guest room. The system uses the Doppler effect, measures the breath and heartbeat without touching the human body, and turns on and off the power supply of the guest room according to whether a person is in the guest room or not.

The embodiment of the invention relates to the field of hotel control and discloses a smart hotel guest room control Internet-of-Things system. The system comprises a sub-server arranged in each hoteland a mainboard arranged in each guest room. Each mainboard is connected with the sub-server of the corresponding hotel. When lodgers check in, the sub-servers acquire check-in information of the lodgers and send the check-in information to the mainboards of the guest rooms booked by the lodgers; the mainboards of the guest rooms booked by the lodgers receive the check-in information, and when itis detected that door locks are opened and persons enter, the guest rooms are controlled to enable a welcoming mode. By adopting the smart hotel guest room control Internet-of-Things system, the check-in information of lodgers is sent to the mainboards of the guest rooms booked by the lodgers when the lodgers check in, the mainboards control the guest rooms booked by the lodgers enable the welcoming mode when the check-in information is received and it is detected that door locks are opened and persons enter. The check-in experience of the lodgers is improved, disturbance brought to other lodgers is also avoided, and the improvement of the service quality of hotels is facilitated.

The invention discloses a hotel guest room hidden camera device detection method and device, a hotel management system and equipment. Detection data is obtained by detecting a to-be-detected guest room through a camera device based on a wireless network; according to the method, the to-be-detected guest room is detected, and whether the hidden camera device exists in the to-be-detected guest roomis determined according to the detection data, so that the suspicious hidden camera device existing in the to-be-detected guest room can be effectively detected, the detection efficiency and accuracyare improved, the hotel guest room safety is ensured, and the check-in experience of users is improved.

The invention provides a method and a system for checking luggage in a self-service manner. The method includes extracting journey information of journey of passengers from flight databases according to document information of the passengers; screening journey allowing the luggage to be checked in a self-service manner at current time in current airports for the passengers according to the journey information; carrying out safety inspection, specification inspection and weighing on the to-be-checked luggage of the passengers; printing luggage tags for the to-be-checked luggage of the passengers; completely checking the to-be-checked luggage of the passengers under the condition that luggage checking acknowledge messages of the passengers are received. The method and the system have the advantages that the problem of poor check-in experience due to the fact that existing passengers still need to queue up at manual checking counters to go through checking formalities can be solved; the check-in experience of the passengers can be improved, and the labor cost can be saved.

Embodiments of the invention disclose a prompting method and an electronic display device. The electronic display device receives a request used for obtaining room internal state information and initiated by a hotel staff, wherein the room internal state information can represent whether persons exist in a room or not; the electronic display device obtains current room internal state information in response to the request and judges whether the persons exist currently in the room or not according to the room internal state information; if the electronic display device judges that the persons exist in the room, the electronic display device makes a first prompt for prompting the hotel staff about that the persons exist in the current room; or otherwise, if the electronic display device judges that the persons do not exist in the room, the electronic display device makes a second prompt for prompting the hotel staff about that the persons do not exist in the current room. In the way, thehotel staff can correspondingly know whether the persons exist in the current room or not directly according to the prompt of the electronic display device before entering the room, so that the condition that the hotel staff enters the room to see an awkward situation of hotel guests is avoided, and the hotel experience of the hotel guests is improved.

The invention provides a smart hotel service management system. The smart hotel service management system comprises a hotel service management subsystem and a mobile terminal subsystem, the hotel service management subsystem is used for collecting and pushing hotel information to the mobile terminal subsystem, and receiving and responding to check-in information and operation information sent by the mobile terminal subsystem; the response to the check-in information comprises establishing a check-in file and setting check-in time, and opening an access control of a corresponding room and a control permission of an intelligent facility to the mobile terminal subsystem according to check-in time; the response to the operation information includes identifying the operation information from the mobile terminal subsystem to generate a corresponding operation instruction and forwarding the operation instruction to the related intelligent facility. By using the system, a guest can check in bycontrolling the intelligent door lock of a room through a mobile phone when going to a corresponding hotel, and the guest does not need to handle check-in service in the foreground, so that the timecost of the user is reduced, and the check-in experience of the user is improved.

The invention relates to a hotel management system having the self-service card taking / returning function, and an electronic door lock thereof. The system comprises a network communication module, a front door panel, a password keyboard arranged on the front door panel, a controller used for controlling a door lock to be locked or unlocked, a door card reader / writer with a card insertion port, and a door card inserted into the card insertion port. The door card reader / writer acquires the authorization information through the network communication module. The door card reader / writer is provided with a reading and writing module used for writing the authorization information into the door card and reading the information of the door card. The controller acquires a verification password through the network communication module. The controller is electrically connected with the door card reader / writer and the password keyboard. During the check-in process, a user inputs a correct verification password on the password keyboard of a specified room door so as to control the controller to unlock the door lock of the room door. Meanwhile, the door card reader / writer writes the authorization information into the door card and then the user acquires the door card to unlock the room door and acquire the electricity in the self-service manner. During the check-out process, the user puts the door card back into the card insertion port so as to complete the card returning process. The entire process is simple and convenient in operation. Meanwhile, the time of the user is greatly saved.

The invention relates to an Internet of things and Internet communication-based left item detection method and device. The method includes the following steps of: left item detection: when a customer performs checking out, a physical controller acquires the state of a locker and transmits the state of the locker through an Internet of things, and a server detects whether something is left in the locker; and notification message sending: when the server detects that something is left in the locker, the server sends alarm prompting information to a client end through the Internet. The device includes the physical controller for acquiring the state of the locker, the server for detecting whether something is left in the locker, and the client end used for receiving the alarm prompting information sent by the server. Compared with the prior art, the method and device invention are advantageous in that the method and device can timely send left item prompting information, avoid the loss of the customer and a hotel and improve the residence experience of the customer.

An NFC-based hotel check-in system and method, wherein a check-in user places a check-in order with a specific hotel through a check-in terminal, and at least determines a hotel name, a room type or acheck-in period to be checked in to form a check-in document; the check-in user pays for the check-in slip formed by the hotel order module, and after the check-in user pays for the check-in slip, the release data request module is called for the check-in user to request the hotel terminal to release the access control and the electric appliance control of the checked-in room through the check-inserver; when the check-in user arrives at a particular room of a particular hotel on the check-in slip, the NFC access activation module is called for the check-in user to open the access of the room, and the NFC appliance activation module is called for the check-in user to open the appliance inside the room. The invention utilizes the NFC technology to obtain the NFC data of the hotel entranceguard by the user through placing an order on the network, solves the problem of waiting in a queue for registration of the hotel accommodation, shortens the check-in time and improves the check-in experience.

The invention discloses a hotel safety management method based on artificial intelligence, which relates to the technical field of hotel management. The safety management method is based on a front desk information collection system, a main channel intelligent monitoring system, a fire fighting channel monitoring system, an intelligent elevator management system, a data storage system, an intelligent entrance guard management system and a general control networking system. According to the hotel safety management method based on artificial intelligence, the general control networking system isin network connection with the front desk information collection system, the main channel intelligent monitoring system, the fire fighting channel monitoring system, the intelligent elevator management system, the data storage system and the intelligent entrance guard management system, and thus, data can be shared among the front desk information collection system, the main channel intelligent monitoring system, the fire fighting channel monitoring system, the intelligent elevator management system, the data storage system and the intelligent entrance guard management system, so that real-time monitoring of guests in different areas of the hotel is realized, and illegal suspects can be prevented from entering the hotel or following the guests.

The invention provides a hotel intelligent comprehensive management method, which comprises the following steps: in response to a room reservation request of a user terminal, auditing user data information in the room reservation request, and pushing service content used or provided by a user according to the user data information; performing face recognition on the user, and pushing a recognitionresult to a server or a management terminal; in response to the self-check-in and registration service submitted by a self-service terminal, controlling an elevator to start a corresponding floor, inresponse to a door opening request of the user terminal, opening a door, and starting a lamplight scene used by the user and a control function; collecting and analyzing user data. The invention relates to electronic equipment, a storage medium and a system. For the service of existing hotels, functions of traditional smart home equipment are combined with hotel application scenes and a hotel operation system, high-quality check-in experience is provided for hotel guests by utilizing existing hardware and software of a hotel, the service and management level of the hotel is improved, and a whole set of intelligent system solution is formed.

The invention provides a mirror surface control system and a display screen; the mirror surface control system comprises the following units: a switch module used for receiving a switch order; a display module connected with the switch module and used for receiving the switch order sent by the switch module, starting the display screen according to the received order, controlling the display screen to display images, and receiving a selection order and sending same to a function module; the function module connected with the display module, used for determining a corresponding submodule matched with the selection order, and activating the submodule. The display module can realize conversion from the mirror to the display screen; clients can select corresponding function submodules on the display screen, thus controlling corresponding equipment, preventing problems in the prior art that the indoor household equipment can be controlled only through a switch by the bedside, providing morechoices for clients, and better serving the clients.

The invention relates to a virtual key distribution method, server and system. The method comprises steps of receiving and storing the user data of a reserved user, and recording the user data as effective user data; in response to a virtual key acquisition request of a user, comparing and verifying the user data of the user with effective user data, generating a virtual key corresponding to the user according to the user data of the user if the verification is passed, and sending the virtual key to a terminal of the user; and if the verification is not passed, ending the process. The server is used for realizing the distribution method, and the distribution system comprises the server. According to the method, the user data of the request user can be verified, the virtual key corresponding to the user is automatically sent after the verification is passed, automatic distribution of the virtual key can be realized, and the method is suitable for the situation that the access crowd changes a lot, and is beneficial to the popularization and application of the virtual key.

The embodiment of the invention relates to the technical field of light control, and particularly discloses a centralized control method and system for intelligent array light. According to the embodiment of the invention, check-in information is generated by acquiring identity information of a customer; brightness detection and comparison are carried out in real time; the position of the customer is monitored in real time; performing route illumination guidance; and follow-up auxiliary guidance is carried out. A light guiding route can be generated according to check-in information, brightness detection and comparison are carried out in real time, a brightness comparison result is generated, the light guiding route and the brightness comparison result are integrated, a lighting light guiding signal or an auxiliary light guiding signal is generated, and then the real-time position data of a customer is obtained. According to the invention, public array light path illumination guidance or public array light follow-up auxiliary guidance is carried out through the illumination light guidance signal or the auxiliary light guidance signal, so that a customer entering a hotel for the first time can be guided to check in a room through light, the customer can quickly find the room, and the check-in experience of the customer is improved.

The invention relates to the information management system, and especially relates to a nursing home nursing information system comprising a control module, a storage module, a display end, an information acquisition module, a monitoring end, and a reaction module; all modules are mutually connected for communication. The system is designed for a nursing home, can nurse elder people in real time in an omnibearing mode, can store and record elder life and health information in details, and can send early warning when the elder body is abnormal, thus effectively nursing elders with hommization and considerate services, and improving elder people living experiences.

The invention relates to a hotel identification check-in system based on speech recognition and interaction, comprising a hotel management system and a speech recognition translation system and a person identification check system communicatively connected with the hotel management system respectively. The speech recognition and translation system is used for automatically recognizing a language and directly translating the recognized language into any natural language. The personal identification system is used for verifying the identity of the passenger; Passengers who meet the check-in requirements will be checked in through the hotel management system. The check-in method is outgoing speech recognition and translation system; the use of a personal identification system for the identification of passengers; passengers who meet the check-in requirements will be checked in through the hotel management system.

The invention discloses a hotel reservation system, and belongs to the technical field of hotel management. The system comprises a user terminal and a merchant terminal. The merchant terminal comprises a self-service verification terminal, a front desk management terminal and a hotel door card terminal. The user terminal is used for obtaining a verification code after a user reserves a hotel, places an order and pays. The self-service verification terminal is used for a user to verify the check-in verification code by himself / herself, fill in check-in information and select an unoccupied roomto obtain a door card verification code of the corresponding room. The foreground management terminal is used for inquiring and managing reservation conditions and check-in conditions of all rooms under a merchant by the merchant. The hotel door card terminal is used for the user to check in after verifying the door card verification code by himself / herself. The problems of complex registration and check-in procedures, difficult hotel management and non-uniform manpower distribution during hotel verification in the existing hotel reservation mode are solved.

The invention provides a hotel service method, system and device based on home evaluation, and a storage medium, and the method comprises the steps: setting two-dimensional codes at all positions of a hotel, and building a mapping relation table through a hotel server, including the two-dimensional codes and the spatial position mapping relation of the two-dimensional codes; when the mobile terminal scans the two-dimensional code, at least collecting voice information at the mobile terminal to generate a voice packet; at least according to the voice packet and the two-dimensional code, generating a piece of home evaluation information, and sending the home evaluation information to a hotel server; performing voice recognition on the in-house evaluation information to obtain in-house evaluation texts; and executing the hotel service task at least according to the evaluation text. According to the method, the step of confirmation of hotel employees can be avoided through an intelligent living-in-house evaluation processing flow, the living-in-house evaluation is quickly converted into a hotel service task, the response speed of a hotel is greatly increased, the check-in experience of a user is improved, and the labor cost is reduced.

The invention discloses a hotel static information detection method and system, electronic equipment and a storage medium. The method comprises the following steps: obtaining the first feedback information of a user for a hotel, and the first feedback information comprises the comment information of the user for the hotel; inputting the first feedback information into a static information prediction model to obtain second feedback information including hotel static information, the static information prediction model being obtained by training a machine learning model based on historical feedback information, and the historical feedback information including historical comment information of the hotel by the user; hotel static information provided by a hotel is acquired; and judging whether the content of the hotel static information in the second feedback information is consistent with the content of the hotel static information provided by the hotel, and if not, verifying the inconsistent static information. According to the invention, wrong static information provided by a hotel can be corrected in time, the accuracy of the hotel static information is improved, the check-in experience of a user is improved, the complaint amount of the user is reduced, and the OTA brand image is improved.

The invention belongs to the technical field of television boxes, and particularly relates to a point-to-point advertisement digital marketing method in a hotel guest room scene. The method comprisesthe following steps that S1, a user uploads an advertisement video to be released through a PC background; S2, the user selects an object to be displayed by the advertisement through a mobile phone terminal; S3, a cloud side is connected with a television box of a hotel room where the object is located, and performs advertisement display. According to the invention, a large number of advertisementvideos are firstly transmitted to the cloud side for storage by using a PC terminal or a mobile phone, and the information of the user is obtained by establishing connection with the television box,and the advertisement videos associated with the information in the stored advertisements are pointedly selected for delivery, so the relevance with the client is greatly increased, the advertising effect of the advertisement video is effectively improved, and the interest in the advertisement is increased when the client obtains the associated advertisement; in other words, profits are brought toadvertisers, the check-in experience of hotels is also improved, and a win-win situation is realized.