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Hotel intelligent comprehensive management method, electronic equipment, storage medium and system

A technology of comprehensive management and property management system, applied in the field of smart home, can solve problems such as unsystematic guest room solutions, lack of hotel smart products, inability to meet guest room management and guest check-in experience, etc., to improve service and management horizontal effect

Pending Publication Date: 2020-09-15
GUANGZHOU RISHUN ELECTRONICS TECH
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

The deepening of smart home products is centered on the family, but there are no smart products for hotels
Due to the particularity of the hotel application scenarios, if the smart home products are directly moved to the hotel application, it cannot meet the needs of the existing room management and guest check-in experience
At the same time, under the existing conditions, the systems used by each hotel are operated independently, and no systematic room solution has been formed.

Method used

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  • Hotel intelligent comprehensive management method, electronic equipment, storage medium and system
  • Hotel intelligent comprehensive management method, electronic equipment, storage medium and system
  • Hotel intelligent comprehensive management method, electronic equipment, storage medium and system

Examples

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Embodiment Construction

[0031] Below, the present invention will be further described in conjunction with the accompanying drawings and specific implementation methods. It should be noted that, under the premise of not conflicting, the various embodiments described below or the technical features can be combined arbitrarily to form new embodiments. .

[0032] A kind of hotel intelligent comprehensive management method, such as figure 1 shown, including the following steps:

[0033] Users book rooms through the user terminal, which includes member service platform, CRS (Central Reservation System), official website, APP, official WeChat platform, etc. Among them, the member service platform is a comprehensive e-commerce platform and an Internet-based full-scenario quality life platform for Users provide a variety of products and services. In response to the reservation request of the user terminal, the user profile information in the room reservation request is automatically reviewed through the hot...

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Abstract

The invention provides a hotel intelligent comprehensive management method, which comprises the following steps: in response to a room reservation request of a user terminal, auditing user data information in the room reservation request, and pushing service content used or provided by a user according to the user data information; performing face recognition on the user, and pushing a recognitionresult to a server or a management terminal; in response to the self-check-in and registration service submitted by a self-service terminal, controlling an elevator to start a corresponding floor, inresponse to a door opening request of the user terminal, opening a door, and starting a lamplight scene used by the user and a control function; collecting and analyzing user data. The invention relates to electronic equipment, a storage medium and a system. For the service of existing hotels, functions of traditional smart home equipment are combined with hotel application scenes and a hotel operation system, high-quality check-in experience is provided for hotel guests by utilizing existing hardware and software of a hotel, the service and management level of the hotel is improved, and a whole set of intelligent system solution is formed.

Description

technical field [0001] The present invention relates to the field of smart home technology, in particular to a hotel intelligent comprehensive management method, electronic equipment, storage media and a system. Background technique [0002] According to the current technology, from a functional point of view, the traditional smart home system includes home lighting, electric curtains, music, voice prompts, security alarms, mobile phone remote control, home appliances, video intercom, video switching and other controls. The above functions have been implemented many years ago. can be realised. The deepening of smart home products is centered on the family, but there are no smart products for hotels. Due to the particularity of hotel application scenarios, if smart home products are directly transferred to hotel applications, it will not be able to meet the needs of existing room management and guest check-in experience. At the same time, under the existing conditions, the ...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G05B15/02G05B19/418
CPCG05B15/02G05B19/418G05B2219/2642
Inventor 阮钦能
Owner GUANGZHOU RISHUN ELECTRONICS TECH
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