Hotel service system and multi-hotel service total system

Abstract

The embodiment of the invention provides a hotel service system and a multi-hotel service total system. The system comprises: a multiple language switching module configured to receive the first request information sent by a first terminal device, send second request information to a guest room management module or send third request information to a system management module, obtain first response information from the guest room management module or obtain second response information from the system management module, and convert the first response information to third response information or convert the second response information to the fourth response information to return the fourth response information back to the first terminal device; the guest room management module configured to receive the second request information sent by the multiple language switching module and return the second request information back to the first response information; and the system management module configured to receive the third request information sent by the multiple language switching module and return the third request information back to the second response information. The hotel service system and the multi-hotel service total system allow guests from countries with different languages to directly use the systems to obtain each service provided by the systems.

Description

technical field [0001] The invention relates to the field of hotel information management, in particular to a hotel service system and a multi-hotel service general system. Background technique [0002] The existing hotel information management system can accurately and timely reflect the current state of the hotel business and housing status, and can quickly realize a series of operations such as guest reservation and check-in, which is of great significance to the hotel's management and guest experience. With the rapid development of technology, more and more people will go abroad for work, travel and other reasons. Therefore, not only domestic guests stay in hotels, guests of different nationalities may stay in the same hotel. However, because the existing system usually can only provide a system preset language, when the language used by the guests staying in the hotel is different from the preset language, the system cannot be used directly, so various services provided...

AI Technical Summary

Problems solved by technology

However, because the existing system usually only provides one system default language, when the language used by the guests staying in the hotel is different from the default language, the system cannot be used directly, so the various services provided by the system cannot be obtained

Images