Hotel management method for obtaining and returning room card through self-service

Abstract

The invention relates to a hotel management method for obtaining and returning a room card through self-service. The method comprises the following steps: a client books a room in a network room-booking system of a hotel in advance; the network room-booking system sends determined check-in information to a hotel management platform; the hotel management platform determines a room number and a verification password corresponding to the room number; the hotel management platform sends the room number and the verification password to a cell phone of the client, and sends the verification password and the check-in information to an electronic door lock corresponding to the room number; the client inputs the correct verification password into the electronic door lock of a specified room when checking in, the room door is automatically open, a door card reader-writer on the electronic door lock automatically writes the check-in information into the a door card, and the client obtains the door card through self-service to open and close the door and to utilize electricity in the room when staying in the hotel; and when checking out, the client returns the card by putting the door card in a card slot. According to the method, the client obtains and returns the card on the door lock by himself / herself without going through check-in and check-out procedures at a reception desk of the hotel, and the whole process is easy and convenient to operate.

Description

technical field [0001] The invention relates to the technical field of hotel customer check-in management, and in particular to a hotel management method for self-service card retrieval. Background technique [0002] In the past hotel management, the guest’s check-in process is usually: the guest arrives at the store—go to the hotel front desk to check in, including identity verification, check-in registration, deposit payment, and room card—the guest checks in the room with the room card , including opening the door, getting electricity, etc. - When the guest checks out, go to the front desk of the hotel with the key card to go through the check-out procedures, including returning the room card and paying the bill. As people's requirements for hotel services are increasing day by day, guests generally hope to reduce the waiting time for check-in and check-out procedures at the front desk. Time and objectively will cause some inconvenience to customers due to manual operati...

AI Technical Summary

Problems solved by technology

As people's requirements for hotel services are increasing day by day, guests generally hope to reduce the waiting time for check-in and check-out procedures at the front desk. Time and objectively cause some inconvenience to customers due to manual operation errors, poor customer check-in experience, and increase the workload of hotel operations

Images