Disclosed are systems and methods which utilize information communication systems for transaction and
information management. According to embodiments, an automated
information management engine is provided enabling and facilitating the purchase of goods and services through various
payment options resulting in increased profitability and
visibility safely, securely and conveniently. Embodiments utilize a
telephony system, and / or other information communication
system, having access terminals disposed within a controlled environment facility for use by residents thereof to conduct transactions or other desirable exchanges of information, goods, services, etcetera. Embodiments provide integration across various aspects of transaction and
information management, such as prepaid account management, collect calling services, and commissary services, to thereby facilitate seamless user interaction for account deposit,
account status inquiry, commissary ordering, and collect calling. Interactive systems of embodiments operate intelligently to facilitate and / or optimize use thereof, such as to identify low
account status and implement interaction to solicit deposit of funds.