96 results about "Alert management" patented technology

Secure, verifiable, computer-enabled, LAN / WAN / Wireless networked, facility emergency notification, rapid alert management, and occupant alarm systems for public, private, and government buildings, and outdoor areas for which there is a need for rapid alerts to occupants or attendees of the occurrence of impending or in-progress dangerous or threatening events. The inventive system is a highly flexible rapid alert initiation, management and archival system comprising computer-enabled and network-linked apparatus, software, and methods enabling rapid dissemination from a central station or decentralized location of alerts of the occurrence of threatening or dangerous events in a series of hierarchical, increasing levels of directed action to be taken by the occupants, and permits monitoring and controlling activity of occupants during the event, archiving event data, including audio or / and video recordings until the situation returns to normal and an all clear signal is given. Databases provide site plans to assist in the response planning and execution.

A sensor system that provides an adjustable threshold level for the sensed quantity is described. The adjustable threshold allows the sensor to adjust to ambient conditions, aging of components, and other operational variations while still providing a relatively sensitive detection capability for hazardous conditions. The adjustable threshold sensor can operate for extended periods without maintenance or recalibration. A portable monitoring unit working in communication with the sensor system provides immediate communication of conditions detected by the sensors. The portable monitoring unit allows building or complex management to be in communication with a sensor system at all times without requiring someone to be physically present at a monitoring site. The portable monitoring unit can be equipped with an auditory device for alerting management or a screen for displaying pertinent information regarding an occurring situation so that management can quickly identify and resolve the problem. In addition, the portable monitoring unit can also be equipped with function keys that allow the portable monitoring unit to send instructions back to the sensor system. In one embodiment, the portable monitoring unit also includes a second transceiver for communications over a short wave radio frequency, or with a cellular phone system.

A sensor system that provides an adjustable threshold level for the sensed quantity is described. The adjustable threshold allows the sensor to adjust to ambient conditions, aging of components, and other operational variations while still providing a relatively sensitive detection capability for hazardous conditions. The adjustable threshold sensor can operate for extended periods without maintenance or recalibration. A portable monitoring unit working in communication with the sensor system provides immediate communication of conditions detected by the sensors. The portable monitoring unit allows building or complex management to be in communication with a sensor system at all times without requiring someone to be physically present at a monitoring site. The portable monitoring unit can be equipped with an auditory device for alerting management or a screen for displaying pertinent information regarding an occurring situation so that management can quickly identify and resolve the problem. In addition, the portable monitoring unit can also be equipped with function keys that allow the portable monitoring unit to send instructions back to the sensor system. In one embodiment, the portable monitoring unit also includes a second transceiver for communications over a short wave radio frequency, or with a cellular phone system.

This invention describes a method and apparatus for security monitoring with a video camera. A mathematical model consisting of an array of cells, or learning map, is used to describe the motion of any object(s) detected by the camera. When an object(s) is detected, its positional location(s) for a period of time, or motion event, is recorded in a learning map. This learning map is then compared to a reference learning map where the camera determines whether to alert the user or not that an object of interest was detected. After viewing the video of the motion event, the user provides feedback that impacts how the reference learning map is updated by information in the motion event learning map. Through this user feedback mechanism, the camera learns to more accurately determine whether or not to alert the user about future motion events, thus reducing the number of false alarms.

A computer / computer network security alert management system aggregates information from multiple intrusion detectors. Utilizing reports from multiple intrusion detectors reduces the high false alarm rate experienced by individual detectors while also improving detection of coordinated attacks involving a series of seemingly harmless operations. An internal representation of a protected enclave is utilized, and intrusion detection system (IDS) information is correlated to accurately prioritize alerts. In one embodiment, the system is capable of utilizing data from most existing IDS products, with flexibility to add further IDS products.

Embodiments of the present invention address deficiencies of the art in respect to alert management and provide a method, system and computer program product for adaptive alert management. In one embodiment of the invention, an adaptive alert management data processing system can include an alert server and multiple different alert monitors disposed in corresponding application hosts. Each of the alert monitors can be configured to establish a subscription to the alert server on behalf of at least one application view of an application issuing alerts. Finally, the system can include multiple different filter rules accessible by the alert server. Each of the filter rules can specify whether or not to suppress or display an alert received in the alert server. The system further can include a data store of ratings previously applied to an alert, an established predictive rating for a target user for a received alert, and predictive alert filter logic enabled to refine the predictive rating for the received alert based upon ratings applied by a plurality of application users to the received alert in the data store.

A Financial Alert Management System (“FAMS”) for reducing the occurrence of a non-payment event of a negotiable instrument listing a monetary amount at a first financial institution (“1st FI”) is described. The FAMS includes a first communication module, a database, a timing module, a second communication module, a payment module, a mobile interface for financial alert system (“MIFAS”), and a controller in signal communication with the first communication module, the second communication module, the payment module, the timing module, and the database.

Embodiments of the present invention address deficiencies of the art in respect to alert management in an activity-centric collaborative computing environment and provide a novel and non-obvious method, system and computer program product for activity thread integration of an alert log. In one embodiment of the invention, an alert log activity thread integration method can be provided. The method can include logging a reference to an alert for an activity in an activity thread, and, in response to the selection of the alert from within the activity thread, displaying the content of the alert. For instance, logging a reference to an alert for an activity in an activity thread can include creating a branch of the activity thread for inserting all alerts pertaining to the activity and inserting the reference to the alert in the created branch.

A patient alert management system includes a remote alert monitor at a location, an alert management and reporting server, and a portable communications device. The remote alert monitor generates an alert in response to an internal patient care timer or receiving an alert from a patient care device at the location of the remote alert monitor and communicates the alert to the alert management and reporting server. The alert management and reporting server sends a message to the portable communications device including a description of the alert and the location. The portable communications device displays the description and location to a caregiver. The caregiver goes to the location and cancels the alert via the remote alert monitor. The remote alert monitor sends an alert cancellation to the alert management and reporting server in the alert management and reporting server cancels the alert in response to receiving the alert cancellation.

The present invention leverages a data gathering service to provide information regarding a system's health state via a computing entity, local and / or remote. This provides an optimized means to aggregate a single network's data and / or multiple networks' data, decreasing the amount of effort required by system administrators to manage health related alerts. In one instance of the present invention, a data gathering service aggregates health data from systems and provides access to this information via a communication means. In another instance of the present invention, aggregated, averaged data is utilized to provide manual and / or automatic control and / or management facilitation of health monitoring related tasks.

A computer-implemented method for alerting passenger vehicles of approaching emergency vehicles is implemented by an alert management computing device. The method includes receiving an emergency vehicle alert request message from an emergency vehicle transmitter, receiving passenger vehicle location data from a plurality of passenger vehicle user computing devices located in a plurality of passenger vehicles, wherein the passenger vehicle location data includes a present passenger vehicle location and a present passenger vehicle trajectory, identifying an alert zone for the emergency vehicle based on the present emergency vehicle location and the present emergency vehicle trajectory, identifying a vehicle zone for each of the plurality of passenger vehicles, identifying a subset of the passenger vehicles within the alert zone by comparing each vehicle zone to the alert zone, and transmitting a warning to the subset of passenger vehicles via the passenger vehicle user computing devices.

An alert management apparatus (100) comprises a presentation item data store (107) providing first description data associated with a plurality of presentation items, such as audio clips. The alert management apparatus (100) further comprises an alert data store (103) storing second description data associated with an alert, such as an alert for a content item. An association processor (109) is coupled to the presentation item data store (107) and the alert data store (103) and is arranged to select a presentation item of the plurality of presentation items for the alert in response to the first description data and the second description data. For example, a presentation item matching the genre, artist and or title of a content item of the alert may be selected. A presentation processor (111) then presents the selected presentation item to a user when the alert is activated. The invention may allow an automatic customisation of alert notifications.

An alert management system (AMS) can initiate, process, and monitor an alert cycle. The AMS can initiate a predefined alert based on an initiation command or based on a comparison of data to predefined alert initiation rules. The AMS can select individuals to contact and / or plans for contacting each individual based on the context of the alert. The AMS allows individuals to request notification for certain alerts and / or for specific transitions within a cycle of the alert. When a user is notified, they can provide feedback confirming receipt of the notification and / or request initiation one or more additional predefined alerts. Users can also provide a backup contact person that the AMS should contact if the user cannot be reached. The AMS provides users with progress information, which can include an indication of who has received notification of the alert in progress.

A of automatically classifying alerts issued by intrusion detection sensors (11a, 11b, 11c) of an information security system (1) for producing collated alerts, each alert being defined by a plurality of qualitative attributes (a1, . . . , an) belonging to a plurality of attribute domains (A1, . . . , An). Attributes belonging to each attribute domain are organized into a hierarchical structure. For each alert issued by the intrusion detection sensors (11a, 11b, 11c), a trellis specific to that alert is constructed by generalizing each alert in accordance with each of its attributes and at all the levels of the hierarchical structure. Each specific trellis is iteratively merged into a general trellis. Collated alerts in the general trellis are identified by selecting the alerts that are simultaneously the most pertinent and the most general. The collated alerts are supplied to an output unit (23) of an alert management system (13).

A computer / computer network security alert management system aggregates information from multiple intrusion detectors. Utilizing reports from multiple intrusion detectors reduces the high false alarm rate experienced by individual detectors while also improving detection of coordinated attacks involving a series of seemingly harmless operations. An internal representation of a protected enclave is utilized, and intrusion detection system (IDS) information is correlated to accurately prioritize alerts. In one embodiment, the system is capable of utilizing data from most existing IDS products, with flexibility to add further IDS products.

This invention relates generally to a system and method to provide mobile subscription service management for medium and large corporations, allowing continuing backend total cost optimization. It determines a minutes pool collectively shared by a group of users, with an equitable cost allocation scheme which assures individual cost saving relative to the least cost stand-alone plan. The system provides real-time active mobile devices usage alert management, expense monitoring, report generation, individual internal cost center based billing and hierarchical data access through a web-based portal. The system is built on a Uniform Database, pulling information from Monthly Statements, Call Detail Records (CDRs), invoices, plan features and data usage summaries across diverse vendor platforms. The system covers all mobile communication devices, including but not limited to all smart phones (Blackberries, Androids, Windows and i-Phones herein), encompassing various protocols (CDMA, GSM or dual mode) and transmission media (WiFi and cellular network).

The present invention leverages a data gathering service to provide information regarding a system's health state via a computing entity, local and / or remote. This provides an optimized means to aggregate a single network's data and / or multiple networks' data, decreasing the amount of effort required by system administrators to manage health related alerts. In one instance of the present invention, a data gathering service aggregates health data from systems and provides access to this information via a communication means. In another instance of the present invention, aggregated, averaged data is utilized to provide manual and / or automatic control and / or management facilitation of health monitoring related tasks.

Systems, methods, and computer-readable medium are provided for managing alerts of one or more computing devices. For example, a user device may configure a user interface to present electronic content corresponding to a first category. The user device may also receive a data structure of rules. At least one rule may correspond to an entry of the data structure for an alert category pairing. The user device may receive information that identifies and incoming alert and determine a presentation method for the incoming alert based at least in part on a corresponding rule. The user device may also present the incoming based at least in part on the determined presentation method.

Methods, computer systems, and computer-storage medium are provided for managing patient alerts using a mobile device. A mobile device associated with a patient caregiver receives a critical alert related to the patient, and the alert is presented on the mobile device. The alert includes important contextual information that enables the caregiver to make a quick assessment of how to effectively address the alert. The alert includes options for accepting the alert or rejecting the alert. Acceptance of the alert enables the caregiver to communicate the alert to selected caregivers that can assist in managing the alert. Rejecting the alert causes the alert to be automatically communicated to additional caregivers associated with patient.

An alert management apparatus (100) comprises a presentation item data store (107) providing first description data associated with a plurality of presentation items, such as audio clips. The alert management apparatus (100) further comprises an alert data store (103) storing second description data associated with an alert, such as an alert for a content item. An association processor (109) is coupled to the presentation item data store (107) and the alert data store (103) and is arranged to select a presentation item of the plurality of presentation items for the alert in response to the first description data and the second description data. For example, a presentation item matching the genre, artist and or title of a content item of the alert may be selected. A presentation processor (111) then presents the selected presentation item to a user when the alert is activated. The invention may allow an automatic customisation of alert notifications.

An alert management system and method for use in healthcare clinical decision support. The alert management system includes an alert mode and an escalation mode. The alert mode is capable of receiving a rule payload generated by a rule engine and is further capable of generating an initial alert message. The escalation mode is capable of transmitting the initial alert message to a recipient and is further capable of monitoring for a response. Monitoring for a response includes an alert escalation, which is capable of transmitting a subsequent alert message after the passage of a predetermined time duration. The method of alert management includes receiving a rule payload from a rule engine and generating an initial alert message. The method further includes transmitting the initial alert message to a recipient and monitoring for an acknowledgement from the recipient.

A method of automatically classifying alerts issued by intrusion detection sensors (11a, 11b, 11c) of an information security system (1) for producing collated alerts, each alert being defined by a plurality of qualitative attributes (a1, . . . , an) belonging to a plurality of attribute domains (A1, . . . , An). Attributes belonging to each attribute domain are organized into a hierarchical structure. For each alert issued by the intrusion detection sensors (11a, 11b, 11c), a trellis specific to that alert is constructed by generalizing each alert in accordance with each of its attributes and at all the levels of the hierarchical structure. Each specific trellis is iteratively merged into a general trellis. Collated alerts in the general trellis are identified by selecting the alerts that are simultaneously the most pertinent and the most general. The collated alerts are supplied to an output unit (23) of an alert management system (13).

A network-based collaborative problem solving space is provided for managing alerts. The virtual collaboration space provide a virtual space for viewing streaming time series data, generating alerts for time series data, and viewing triggered alerts based on a threshold associated with the generated alert. Alert generation and triggering is automatically tracked within an event log, with particular event log entries associated with the alert generation and the triggering of an alert. When an alert is triggered, a link to the event log entry associated with generating the alert is provided. By reviewing the alert generation and surrounding event log entries, users of the virtual collaboration space may gain context as to the motivations for generating the original alert and thereby better understand whether the triggering of the alert is a serious issue.

Alerts may be received from an event monitoring system that monitors computing resources of a computer system. Based on an alert ruleset, an alert management module may determine whether to provide notification of the alert. If the alert management module decides to provide notification of the alert, then the alert management module may initiate the creation of an issue ticket corresponding to the alert in an issue tracking system. If the alert management module decides not to provide notification of the alert, then the alert management module may discard the alert.

A setpoint alarming system includes a feedback controller that monitors a process variable provided as a feedback signal from a plant and uses an error signal representing a difference between the process variable and a setpoint to generate a control signal for the plant. The plant uses the control signal to affect the process variable. The system includes a normalized index generator that uses the error signal to generate a normalized performance index for the plant. The system includes an expected value estimator that estimates a value of the normalized performance index expected to occur when a setpoint error of a predetermined magnitude has persisted for a predetermined duration. The system includes an alarm manager that compares the normalized performance index to the expected value and generates an alarm in response to the normalized performance index dropping below the expected value.

A GUI is presented for configuring and initializing a semiconductor processing system, which includes a number of processing tools, a number of processing modules, a number of sensors, a number of processing models, and an alarm management system. The graphical display is organized so that all significant parameters are clearly and logically displayed so that the user is able to perform the desired configuration, initialization, and troubleshooting tasks with as little input as possible. The GUI is web-based and is viewable by a user using a web browser.

Embodiments of the present invention address deficiencies of the art in respect to alert bubbles for alert management and provide a novel and non-obvious method, system and computer program product for contextual alerts for alert management. In an embodiment of the invention, an alert management data processing system can be provided. The system can include an alert bubble configured to display alert text for an associated alert, and contextual information disposed in the alert bubble interface along with the alert text. In particular, the contextual information can provide context for the associated alert.