876results about How to "Improve shopping experience" patented technology

The present invention is directed to techniques for providing retail customers a seamless, individualized discovery and shopping experience. With an improved shopper / customer accounting system, along with other technologies such as intelligent fixtures, mobile devices, and product simulations, a shopper's product discovery, purchase, and post-sale experience can be highly integrated and personalized. For example, the shopper's out-of-store (online) and in-store product discovery sessions may be seamlessly linked and analyzed to provide the shopper with customized recommendations and assistance. Other variations and enhancements are disclosed.

A theft deterrent system and method at a product display area. In a preferred embodiment, the system displays video of customers on a public view monitor (PVM) located near the product display area in response to detecting customer interactions with the products in the product display area. The system also provides target advertising via audio messages and video messages displayed on the PVM in response to detecting the interactions. The system enhances customer shopping experience by providing welcoming messages as the customers approach the product display area while also deterring would-be thieves, and provides upsell capability by sending audio and video advertising messages for related products to the PVM in response to product retrieval attempts such as “reach-ins” or selection of the products.

A system for authenticating a purchaser, collecting data of purchasers, and displaying personalized advertisements. The system uses video cameras to capture an initial image of the customer upon entry and / or at the register prior to checkout. The image is then sent via LAN or wireless LAN to a computer with image recognition software. The computer is connected to a credit card reader and to an in-store database where it can then be checked for a matching image. The database will then choose from a pool of advertisements to find one that matches the current customers shopping habits most accurately. The advertisement will then be projected onto a monitor in the customer's field of vision. At checkout, if the customer pays with a credit card, the information on the card will be sent to the computer where it will also be checked for a match in the database. The in-store database is connected with a larger central database which shares all recorded information with all stores.

An e-commerce method involves on-line viewing of a first article through a linking node for virtual merging on another structure. A particular application of the invention is directed to a method of on-line apparel shopping. The method includes providing a host-site accessible to an on-line viewer (customer) and web-linkable to a retailer having an apparel site. The retailer's apparel site has images of articles stored in a virtual closet. These articles can be apparel from retail stores for viewing over the web, and the on-line viewer is linked to the host-site. The consumer selects a structure, such as a photograph of a person captured in system memory, in response to a command received by the on-line viewer. Using the host-site, the viewer or customer is linked to the retailer's apparel site and images are passed from that site for view by the customer. Apparel is selected and virtually merged with the structure by forming an image including representations of both the structure and the selected apparel.

A computer implemented method and system for determining a fraudulent payment transaction in a collaborative environment is provided. A collaborative database, accessible by multiple reviewing entities via a network, receives and stores transaction history data of payment transactions from the reviewing entities. A collaborative fraud prevention platform (CFPP) receives a fraud determination query associated with a transaction request associated with a consumer account. The CFPP performs a search in the collaborative database based on the fraud determination query by comparing current transaction data from the transaction request with the stored transaction history data, performs an analysis of characteristics of the consumer account, and generates a fraud determination report based on the comparison and analysis. The fraud determination report indicates authenticity or non-authenticity of the transaction request for configurable time periods to enable a reviewing entity to determine the fraudulent payment transaction and complete or discontinue processing of the transaction request.

A system and method for facilitating use of a digital electronic wallet by a cardholder for cashless transactions. The method comprises receiving a selection by a first cardholder to pair a first digital wallet held by a first wallet holder with a first merchant, the first digital wallet having therein an electronic representation of at least one payment device usable to fund a cashless transaction, and verifying the cardholder's identity. Thereafter, facilitating a communication between the first cardholder and the first wallet holder to record consent by the first cardholder to share wallet information with the first merchant. The present disclosure further comprises receiving from the first wallet holder authorization to generate a wallet token usable for acquiring wallet information on behalf of the first merchant, using the first digital wallet as selected by the first cardholder, and preparing a merchant token corresponding to the wallet token. The merchant token is provided to the first merchant, for presentation to access wallet information, including payment card information on a cashless transaction.

A method and system for authenticating a purchaser, collecting data of purchasers, and displaying personalized advertisements. The system uses video cameras to capture an initial image of the customer upon entry and / or at the register prior to checkout. The image is then sent via LAN or wireless LAN to a computer with image recognition software. The computer is connected to a credit card reader and to an in-store database where it can then be checked for a matching image. The database will then choose from a pool of advertisements to find one that matches the current customers shopping habits most accurately. The advertisement will then be projected onto a monitor in the customer's field of vision. At checkout, if the customer pays with a credit card, the information on the card will be sent to the computer where it will also be checked for a match in the database. The in-store database is connected with a larger central database which shares all recorded information with all stores.

The invention provides an intelligent vending store. The intelligent vending store is characterized by comprising an intelligent door lock device, a processor and at least one intelligent shelf, wherein the intelligent door lock device is arranged at an entrance of the intelligent vending store and is opened according to a first door opening instruction received from a server or a mobile terminal, and the intelligent shelf is arranged in the intelligent vending store. The intelligent shelf acquires an image of a current commodity therein when sensing that a user executes a preset action, and sends the acquired image of the current commodity, and the processor confirms that the commodity is taken away based on the image of the current commodity and sends information of the commodity to the server, so that the server can deduct money of the commodity from an account of the user. The intelligent vending store is provided with the electronic door lock, so that safety is improved, and a shopping operation process is simplified effectively.

The invention provides a user-purchased product identification method and device and an intelligent shelf system. The method comprises the steps that a first monitoring image collected in a monitoringarea corresponding to a cargo box is acquired, and the first monitoring image is identified to acquire an identification result including user identity information; when the weight of a product is reduced, the time when the product is picked up is acquired, and the information of the product picked up is acquired; the user identity information corresponding to the product picked up is acquired; and the user identity information and the information of the product picked up are associated. According to the method, the device and the intelligent shelf system, automatic sensing of the purchased product and automatic binding of the product information and the user identity are realized; an intelligent shelf is used as a carrier to automatically sense the customer-purchased product, which savesthe labor cost; the identification is fast and accurate, and the shopping efficiency is improved; and the product and a user are bound without any operation of the user, which can enhance the shopping experience.

A method and scent device is described for enhancing multimedia advertising, sales or product promotion, public relations, entertainment or instructional systems by incorporating a scent dispersing apparatus mounted on the cage of a fan. The method includes steps of selecting a product or service, and delivering a multimedia advertising, sales promotion, public relations, entertainment, brand awareness or educational campaign which appeals to the sense of smell and one or more of the other senses. Methods are provided for measuring improvements in the effectiveness of multimedia advertising, sales or product promotion, public relations, entertainment or instructional systems occur when scent is incorporated into the campaign.

The invention discloses a commodity bullet screen display system, equipment, device and method. The system comprises a sever side and a client side. The server side obtains an instruction for broadcasting a bullet screen, generates the bullet screen containing commodity information according to the commodity information in the instrument and sends the generated bullet screen to the client side, wherein the instruction contains the commodity information. The client side receives the bullet screen containing the commodity information sent by the server side and displays the bullet screen in a video region or a chat region in a set application program. According to the scheme, a novel commodity display and promotion mode is provided for a user and a merchant, and user shopping experience is improved.

The system comprises a central processing module that is configured to interconnect the fresh departments and operational functions. These tasks can include facilitated order fulfillment, inventory and accounting functions, sanitation, maintenance, traceability and others. This is a system that integrates various sub-systems within the fresh departments, as well as integrating the fresh departments together. The system may also utilize a plurality of slicing machines that communicate with the centralized processing unit. The software modules resident in the processing unit receive inputs that represent customer orders, and dispatch these orders to the plurality of slicing machines. The slicing machines are in communication with the software modules such that the modules are aware of the food product that is currently placed on the slicer. In this way, the software modules are able to direct specific orders to a particular slicing machine, minimizing human interaction and customer wait time.

The invention provides a physical store-based online shopping system and method, aiming at the defects of an existing electronic shopping system. The system has a function of collecting commodity physical information, so that people can utilize the network to have a shopping experience just like making personal appearance at a shopping site, and people can truly feel selected goods in many aspects of vision, hearing, touch and olfaction. The system comprises an information server, a client terminal and a merchant terminal, wherein the information server is connected with the client terminal by virtue of a network; the information server is used for providing shopping or commercial service information, and receiving purchase tasks and the like which are submitted by the client communication terminal; the client terminal is used for providing the purchase tasks to the information server or the merchant terminal; the merchant terminal communicates with the client terminal or / and the information server about relevant purchases according to the order forms submitted by the client terminal. Aiming at meeting the demands of clients, the invention provides the purchase system based on network interactivity between purchase services and clients, and provides a brand-new convenient shopping experience.

A method and system provide interactive participation during shopping activity occurring at a shopping venue. Enjoyment for a plurality of enrolled participants is enhanced. Participants employ wireless interactive devices that present a promotional message and include user input and output interfaces. Participants are queried, and enter answers via the user input interface. The promotional messages are preferably related to businesses associated with the shopping venue.