An enterprise information operation, maintenance and management method relates to the
information management technology field. The method has the following working flows of deploying an EICM
information management system in an enterprise
data center; initializing the enterprise internal information via the information department personnel; recording or importing the new information, such as the personnel, the asset, the budget, the project, the contract, etc.; configuring the
equipment monitoring; receiving the fault reports coming from other departments in a telephone or self-service manner, and noticing the related officials automatically and timely to follow and serve; supplementing the reports that are not generated automatically by a
management system of the scheme via the related personnel and in the
management system; managers checking the above information via a webpage or a WeChat official account to instruct. The enterprise information operation, maintenance and management method of the present invention is an
information management platform that is customized for an enterprise information department omni-directionally, technically supports all current mainstream platforms, integrates the
technology management and the working management as a uniform working and cooperation platform, and can in
butt joint with a conventional relevant
system.