1004results about How to "Increase profitability" patented technology

Customers often have access to multiple payment methods for any given transaction. In one embodiment of the invention, a merchant obtains information regarding multiple payment methods from a customer, and sends said information to a transaction evaluator. Via computer networks, the transaction evaluator sends information about the transaction to the issuers of one or more of the payment methods. The issuers perform a cost / benefit analysis of the transactions and respond with a description of the terms under which they are willing to process the transaction. Based on the issuer response, the transaction evaluator selects one of the payment methods. By enabling participating issuers to select favorable transactions and avoid unprofitable ones, the invention can thus improve issuer profitability by directing profitable transactions to participating issuers while directing unprofitable transactions away from participating issuers or to alternate transaction methods that are more profitable or less costly.

A comprehensive system effectuates global electronic commerce on the Internet across frontiers of nations, cultures, and languages. Referral Websites serving various locales offer Buyers the opportunity to view products for purchase. A Buyer selects categories of products for viewing by using drop-down menus that organize products into a clear taxonomy that can be expressed across all languages. Having selected a category of products for viewing, a Buyer receives, from a multi-version relational database, a version of marketing information about each product. The version is one automatically sent from the database to match the Buyer's language, culture, and nationality, as deduced from the use of a particular Referral Website. A shopping cart allows Buyers to select a product for purchase in an interactive way that encourages completion of the purchase. Products can be offered with custom options and in wholesale quantities. Personalized Web pages allow comprehensive customer service after a sale.

Systems and methods are described for scoring consumers' credit risk by determining consumers' income risk and future ability to pay. Methods are provided for measuring consumers' income risk by analyzing consumers' income loss risk, income reduction risk, probability of continuance of income, and economy's impact on consumers' income. In one embodiment, a method is provided to evaluate an individual's creditworthiness using income risk based credit score thereby providing creditors, lenders, marketers, and companies with deeper, new insights into consumer's credit risk and repayment potential. By predicting consumers' income risk and the associated creditworthiness the present invention increases the accuracy and reliability of consumers' credit risk assessments, results in more predictive and precise consumer credit scoring, and offers a new method of rendering a forward-looking appraisal of an individual's ability to repay a debt or the ability to pay for products and services.

A practical system and method for the remote distribution of financial services (e.g., home banking and bill-paying) involves distributing portable terminals to a user base. The terminals include a multi-line display, keys “pointing to” lines on the display, and additional keys. Contact is established between the terminals and a central computer operated by a service provider, preferably over a dial-up telephone line and a packet data network. Information exchange between the central computer and the terminal solicits information from the terminal user related to requested financial services (e.g., for billpaying, the user provides payee selection and amount and his bank account PIN number). The central computer then transmits a message over a conventional ATM network debiting the user's bank account in real time, and may pay the specified payees the specified amount electronically or in other ways as appropriate. Payments and transfers may be scheduled in advance or on a periodic basis. Because the central computer interacts with the user's bank as a standard POS or ATM network node, no significant software changes are required at the banks' computers. The terminal interface is extremely user-friendly and incorporates some features of standard ATM user interfaces so as to reduce new user anxiety.

Share of Wallet (“SoW”) is a modeling approach that utilizes various data sources to provide outputs that describe a consumer's spending capability, tradeline history including balance transfers, and balance information. These outputs can be appended to data profiles of customers and prospects and can be utilized to support decisions involving prospecting, new applicant evaluation, and customer management across the lifecycle. In addition to credit card companies, SoW outputs may be useful to companies issuing, for example: private label cards, life insurance, on-line brokerages, mutual funds, car sales / leases, hospitals, and home equity lines of credit or loans. “Best customer” models can correlate SoW outputs with various customer groups. A SoW score focusing on a consumer's spending capacity can be used in the same manner as a credit bureau score.

The present invention is directed to a contact center 100 comprising (a) an input operable to receive a contact from a customer, the customer having an associated value to the contact center 100 and (b) a contact selector 216 operable to select a resource of the contact center 100 to service the contact based, at least in part, on the associated value. The associated value reflects one or more of a historic, predicted, and current monetary expense of the contact center to service the customer.

A system is disposed at a location of a utility commodity subscriber for informing the subscriber of and controlling utility commodity usage. The system includes utility meters, an information and control apparatus, and a first and second data communication link. The meters measure usage and and generate usage signals. The information and control apparatus includes a microprocessor, a memory, a clock, and a user interface. The first data communication link is between the utility meters and the information and control apparatus and the second data communication link is between the information and control apparatus and one or more central locations. The second communication link also provides rate information to the information and control apparatus and utility commodity usage data to the central location. The microprocessor computes an accumulated cost of utility commodity for a predetermined period of time. Information related to the accumulated cost is output to the subscriber.

The present invention is directed to a contact center for servicing contacts having (a) an input to receive a first contact from a first customer; (b) a selector (i) to determine whether the first contact is related to another contact with the first customer and (ii) when the first contact is related to another contact with the first customer, to service the contact differently than when the first contact is unrelated to another contact with the first customer; and / or (c) a repeat contact determining agent (i) to track, a set of the plurality of agents over a selected time period, a number of contacts serviced by the agent set that are related to another contact serviced by the plurality of agents and (ii) to maintain, for each of the plurality of agents, an indicator indicating one or more of (a) a number of contacts, serviced by the agent set during the selected time period, that are not related to another contact serviced by the agent and (b) a number of contacts, serviced by the agent set during the selected time period, that are related to another contact serviced by the agent.

A point of sale (POS) rebate method and system allows a consumer purchasing a product having an associated manufacturer's mail-in rebate to redeem the rebate at the POS. Products that have associated manufacturer rebates are recognized when the products are purchased, e.g., based on information stored in a rebate database. When such products are identified, terms and conditions of a POS rebate are determined. The value of the POS rebate may be determined based on the value of the mail-in rebate offered by the manufacturer. The value of the POS rebate may be determined by querying a server containing rebate information, such as a server operated by or on behalf of the manufacturer or retailer. The consumer is then prompted to choose whether to keep the original manufacturer's mail-in rebate, or to accept the POS rebate, along with any terms and conditions associated with the POS rebate.

A system is disposed at a location of a utility commodity subscriber for informing the subscriber of utility commodity cost and usage and for controlling utility commodity usage. The system includes one or more utility meters, an information and control apparatus, a first data communication link, and a second data communication link. The one or more meters measure usage of one or more utility commodity and for generating one or more usage signals including a measurement of the subscriber's usage of the one or more utility commodities. The information and control apparatus includes a microprocessor, a memory, a clock, and a user interface, for inputting and outputting information. The first data communication link is between the one or more utility meters and the information and control apparatus and provides the one or more usage signals to said information and control apparatus for storage in the memory. The second data communication link is between the information and control apparatus and one or more central locations associated with the one or more utility commodity. The second communication link also provides rate information related to usage of the one or more utility commodity from the one or more central location to the information and control apparatus and provides utility commodity usage data from the information and control apparatus to the one or more central location. The microprocessor computes an accumulated cost of one or more utility commodity for a predetermined period of time according to the clock, the one or more usage signal, and the rate information. Information related to the accumulated cost is provided to the user interface for output to the subscriber.

A low power self-organizing network is made up of a plurality of wireless communication nodes communicating wirelessly with each other. The nodes each have a sensor providing a respective sensor data value indicative of a physical parameter in the environment of that node. The wireless network discontinues communication with any nodes in which the sensor data value is outside a range of network sensor data values. The network is preferably a group of vehicles moving together, especially a train in which each node is associated with a respective wheel of a railroad car. The nodes are low-power devices that communicate using wireless communications according to a Zigbee protocol. The nodes each have an additional sensor sensing a physical parameter the respective wheel thereof and determines from said electrical signal a degree of degradation of a bearing of the wheel, and transmits data of the degree of degradation to the main node. The main node communicates with another computer system using a higher power communication system and transmits thereto data indicative of degradation of said bearings.

The invention discloses a method and system for real-time automatic optimal dispatching of a plurality of taxicabs to passenger pick-up locations. The system uses optimization model to optimally dispatch taxicab vehicles in order to minimize total clients waiting time and to maximize taxicab business profitability. The optimization is performed based on the data on currently available taxicabs and their location, and based on the data on new clients orders and clients' pick-up locations, wherein the data on available taxicabs and their locations is obtained by the cell phone / GPS means from taxicab in-car devices and the data on clients' pick-up locations is obtained from clients cell phones / GPS-based devices.

A system comprised of hardware, software and business processes for developing an optimal custom farm management plan, and in particular, a single year or multi-year crop selection, acreage allocation, and resource management strategies for production agriculture. The method uses mathematical programming and sensitivity analysis to help the user determine optimal allocations of controllable resources such as land, capital, labor, water, machinery, and chemicals in the context of farm management objectives. The system allows the import of data and information relating to the farm and data and information from third party industry professionals and sources, thereby providing for a complete analysis based on these parameters.

Time series consumer spending data, point-in-time balance information, internal customer financial data and consumer panel information provides input to a model for consumer spend behavior on plastic instruments or other financial accounts, from which approximations of spending ability may be reliably identified and utilized to promote additional consumer spending.

Apparatus and methods are provided for effecting remote commerce, such as in telemarketing (either inbound or outbound) and in electronic commerce, which are particularly adapted for the intelligent selection and proffer of products, services or information to a user or customer. In one aspect of the invention, goods, service or information are provided to the user via electronic communication, such as through a telephone, videophone or other computer link, as determined by the steps of first, establishing communication via the electronic communications device between the user and the system to effect a primary transaction or primary interaction, second, obtaining data with respect to the primary transaction or primary interaction, including at least in part a determination of the identity of the user or prospective customer, third, obtaining at least a second data element relating to the user, fourth, utilizing the primary transaction or primary interaction data along with the at least second data element as factors in determining at least one good, service or item of information for prospective upsell to the user or prospective customer, and offering the item to the prospective customer. In the preferred embodiment, the selection of the proffer of goods, services or information comprises an upsell with respect to the primary transaction or primary interaction data. The offer of the upsell is preferably generated and offered in real time, that is, during the course of the communication initiated with the primary transaction or primary interaction.

Commercial size of spending wallet (“CSoSW”) is the total business spend of a business including cash but excluding bartered items. Commercial share of wallet (“CSoW”) is the portion of the spending wallet that is captured by a particular financial company. A modeling approach utilizes various data sources to provide outputs that describe a company's spend capacity. Marketing companies that sell lists compile those lists by searching one or more databases for names and / or businesses that match certain criteria. Those marketing companies can use the CSoW / CSoSW modeling approach to show predicted spend and / or revenues for each company on a list. This makes the list more valuable to list buyers.

Apparatus and methods are provided for effecting remote commerce, such as in telemarketing (either inbound or outbound) and in electronic commerce, which are particularly adapted for the intelligent selection and proffer of products, services or information to a user or customer. In one aspect of the invention, goods, service or information are provided to the user via electronic communication, such as through a telephone, videophone or other computer link, as determined by the steps of first, establishing communication via the electronic communications device between the user and the system to effect a primary transaction or primary interaction, second, obtaining data with respect to the primary transaction or primary interaction, including at least in part a determination of the identity of the user or prospective customer, third, obtaining at least a second data element relating to the user, fourth, utilizing the primary transaction or primary interaction data along with the at least second data element as factors in determining at least one good, service or item of information for prospective upsell to the user or prospective customer, and offering the item to the prospective customer. In the preferred embodiment, the selection of the proffer of goods, services or information comprises an upsell with respect to the primary transaction or primary interaction data. The offer of the upsell is preferably generated and offered in real time, that is, during the course of the communication initiated with the primary transaction or primary interaction.

The spend capacity of a consumer typically increases as the number of consumers in the household increases, since the consumer can draw on the spending power of other consumers in the household. The size of wallet of the household is thus a better indicator of the consumer's spend capacity than an individual size of wallet. All consumers in a given household can be aggregated based on, for example, their address of record. Duplicate tradelines within each household are removed from consideration in a size of wallet estimate. A spend capacity is then estimated for each tradeline using calculations derived from a consumer behavior model. The spend capacities for all tradelines in the household are combined to determine a household size of wallet. Each consumer in the household is then tagged with the household size of wallet, rather than their individual size of wallet.

In a remote communication environment, a method for real-time presentation of information to one or more users accessing one or more websites using an electronic communications device. Various aspects of the method comprise at least the following. Communication is established via the electronic communications device between the user and the website to conduct one or more primary transactions. One or more electronic identifiers associated with the user are obtained. One or more further or additional data elements related to the user are obtained from a third party using the at least one electronic identifier. Based at least on the electronic identifier and the further data element, the information is selected for presentation to the user in real time with the primary transaction. The information is presented to the user in real time with the primary transaction.

Share of Wallet (“SOW”) is a modeling approach that utilizes various data sources to provide outputs that describe a consumers spending capability, tradeline history including balance transfers, and balance information. These outputs can be appended to data profiles of customers and prospects and can be utilized to support decisions involving prospecting, new applicant evaluation, and customer management across the lifecycle. The outputs can be used as attributes to consider in developing a credit bureau scorecard.

A computer readable medium storing executable instructions includes a metadata view module. The metadata view module has a data foundation module to facilitate data abstraction of enterprise data, where the enterprise data is stored in diverse native formats. A business element module facilitates the logical grouping of the enterprise data to form business elements and a business view module facilitates the logical grouping of business elements.

Share of Wallet (“SOW”) is a modeling approach that utilizes various data sources to provide outputs that describe a consumers spending capability, tradeline history including balance transfers, and balance information. These outputs can be appended to data profiles of customers and prospects and can be utilized to support decisions involving prospecting, new applicant evaluation, and customer management across the lifecycle. A SOW score focusing on a consumer's spending capability can be used in the same manner as a credit bureau score.

Upon selecting the stock portfolio, a plurality of corporate valuation index related data containing an intellectual asset related index is acquired (steps S1 to S6), analysis is performed with the acquired corporate valuation index related data and a company ranking corresponding to at least one prescribed index is created (steps S7 to S13 and S19), a prescribed number of companies is selected from the created company ranking (step S14), an investment ratio is selected in relation to each of the selected companies (step S15), and, based on the obtained distribution result of the investment ratio, a stock portfolio corresponding to the selected company is created and output (steps S16, S17). Therefore, a device for automatically selecting a more preferable stock portfolio based on the results upon performing a comprehensive valuation of companies using a corporate valuation index containing an intellectual asset related index is provided.