297 results about "Good practice" patented technology

System and method for designing and implementing Web Services according to a structured methodology and design patterns. Embodiments may incorporate a structured methodology, best practices and design patterns that address reliability, availability and scalability of Web Services architecture. Embodiments may provide mechanisms for integrating heterogeneous technology components into Web Services. Embodiments may provide a vendor-independent Web Services architecture framework and reusable Web Services design patterns, which may be used in creating end-to-end solutions based on past experience and best practices. Embodiments may include design patterns and best practices for delivering Web Services solutions with Quality of Services. One embodiment may provide a Business-to-Business Integration (B2Bi) integration framework for Web Services. Embodiments may provide a Web Security framework and design patterns for designing end-to-end Web Services security.

Various corporate, industry, and regulatory guidelines, best practices and standards are used in establishing acceptable levels of accuracy for volume dimensioning systems used in commerce. A volume dimensioning system can determine at least one distortion value that is indicative of an amount of distortion present in the system and responsive to the amount of distortion, autonomously alter or adjust the units of accuracy of information reported by the system. Such alteration or adjustment of units of accuracy may be performed based on an assessment of the distortion relative to a number of distortion thresholds. Responsive to the assessment, the volume dimensioning system can adjust a unit of accuracy in a representation of volume dimensioning related information.

A system, method and computer program product for providing a user activity management system including recording activity which may include audio; video or image; screen capture; data from a sensor; location information; computer usage; electronic communications; or social networking activities; transmitting activity information to a network cloud; making available for analyzing, viewing, reporting, training, or alerting; attaching a user activity record to IT systems; or verifying user commitments. The system or method may optionally further include providing playback or supervisor review of recordings; incorporating feedback into an employee or user record; incorporating notes-to-self; or enabling selecting an activity as a best practice for training purposes.

Systems and methods are disclosed for capturing data representative of user interactions with a desktop computer, and processing the capture data to identify and analyze business processes performed by the user. The disclosed system comprises listeners that capture key actuations, mouse-clicks, screen information, and other data representative of user interaction with a desktop computer. A desktop observer is provided to accept capture data from listeners, to temporarily store the capture data if necessary, and to pass the capture data to a process intelligence server. The process intelligence server includes a process discovery module the analyzes the capture data and identifies business processes corresponding to the capture data, or models business processes. A process data master storage is provided. A process analysis module is provided to determine performance metrics, best practices, application productivity impacts, compliance, and optimization analysis on the data stored in the process master storage. Methods are disclosed for capture, catalog, combination, correlation, change, compression, and certification.

A system is provided for audit risk and tracking (ART) including an audit firm application (ART1) and a client bank application (ART2). The system maintains a data model of control activities for a best practices bank (BPB), against which control activity gap assessments are conducted for client banks. An interactive gap assessment report allows insight into controls that are lacking versus the BPB. The ART1 and ART2 systems interact to allow the client bank to interact with the audit firm to cooperate in assessing and managing business initiatives and other control, audit, and ERM activity. Novel risk scoring assessments are provided to help manage client bank controls in relation to the BPB model. A web service is provided that automatically updates the BPB model from ART1 to ART2.

Devices and methods are disclosed which relate to the collection, analysis, and dissemination of data optionally alongside specific content provided by 3rd parties related to skill-based games in the gaming industry, in particular gambling. Data from users are collected and analyzed against the best practices or special style of playing to discover patterns and other related relationships which can be helpful to the user or gambler.

In one aspect, a method of instructing operators in a best practices implementation of a service monitoring and control (SMC) facility performing a plurality of functions in a computer system comprising a plurality of services to be monitored is provided. The method comprises an act of providing best practices instructions for the implementation of the SMC facility in a hierarchical manner so that the implementation of the SMC facility is described as comprising a plurality of top level activities to be performed during the operation of the SMC, with each of the plurality of top level activities being described as comprising at least one lower level sub-activity, the top level activities comprising, assessing performance of the SMC facility, in response to information learned during assessing the performance of the SMC facility, implementing at least one change in the SMC facility, monitoring the computer system with the changed SMC facility for an occurrence of at least one event, and automatically performing at least one control action in response to the occurrence of the at least one event. In another aspect, a top-level activity of collaborating with one or more developers is described, resulting in a change to at least one change to software executed on the computer system. In another aspect, at least a part of the effectiveness of an SMC facility is automatically assessed, and in response, one of the plurality of functions performed by the SMC facility is automatically changed.

One embodiment is directed to a method of instructing at least one operator in a best practices implementation of a standards facility for managing at least one standard in an information technology (IT) environment comprising a plurality of standards to be managed, the IT environment being managed in accordance with at least some aspects of the Microsoft Operations Framework (MOF), the at least some aspects of the MOF comprising a change management service management function (SMF) that documents, assesses the impact of, approves, schedules and reviews changes in the IT environment and a configuration management SMF that identifies and documents components of the IT environment and relationships between them. The method comprises an act of: (A) instructing the at least one operator to treat the at least one standard as a configuration item so that changes to the at least one standard are managed in accordance with the change management SMF and so that the at least one standard is tracked in accordance with the configuration management SMF.

Systemic, adaptive procedural template comprised of common building blocks forming template frameworks i.e., self-organizing, mutually reinforcing service, system, process, procedure components derived situational understanding, state meta data signaling replication systems consisting of TCP / IP heartbeat, heartbeat messages signaling during micro-macro report cycles of state meta-data sync deltas <class> typed with <ORG_ID>, <URN> time stamped prior to data fusion-center insertion followed by reports aggregated, recalculated, relayed through synchronization, conversion gateways then merged into macro-cycle reports where metrics, metering are described by using Paul Revere meme linear, sequential hop count, water-drop in-pond meme geo-spatial temporal intensity measures, metrics recording sync deltas change across time / space viewed on appliqué displays using Russian Matryoshka doll techniques where each view adds to, changes the nature, meaning of composite views while retaining original appliqué views unique qualities as decision support aids in best effort, best practice by federated groups

The invention relates to a method and system of physician economic performance evaluation in which the relative medical difficulty associated with patients admitted by a particular physician is determined and, given that measurement, judgments made concerning the relative amount of inpatient resources that the physician required. Also, one application of the present invention relates to a method for gainsharing of physician services using a surplus allocation methodology for rewarding physicians in relation to their performance. An incentive pool is determined from previous patient claims and payments made to physicians in advance, such as in a base year. Best practice norms are established for a plurality of classified diagnosis groups. In one embodiment of the present invention, the classified diagnosis related groups are adjusted for severity of illness to compensate for actual clinical challenges faced by individual physicians. The best practice norms can be used in the surplus allocation method for determining physician performance. The incentive is established proportional to the relationship between a physician's individual performance and the best practice norm.

System and method for designing and implementing Web Services according to a structured methodology and design patterns. Embodiments may incorporate a structured methodology, best practices and design patterns that address reliability, availability and scalability of Web Services architecture. Embodiments may provide mechanisms for integrating heterogeneous technology components into Web Services. Embodiments may provide a vendor-independent Web Services architecture framework and reusable Web Services design patterns, which may be used in creating end-to-end solutions based on past experience and best practices. Embodiments may include design patterns and best practices for delivering Web Services solutions with Quality of Services. One embodiment may provide a Business-to-Business Integration (B2Bi) integration framework for Web Services. Embodiments may provide a Web Security framework and design patterns for designing end-to-end Web Services security.

A system and method for knowledge management in an organization. The system and method employs an intranet site whereby members of the organization can easily and efficiently access explicit knowledge and tacit knowledge relevant to complete processes in an organization. As members of an organization communicate and collaborate with each other using the present disclosure, new knowledge or ideas or best practices may form as a result of the collaboration which then should also be captured and codified as explicit knowledge.

A contact center performance optimization program for assisting contact center managers improve the performance of their centers comprises a hosted database that collects actual data and a modeling and optimization program that can be used to create center budgets and forecast future performance. The program facilitates improved contact center performance by providing analysis of current operations and forecasting through the use of models, optimization, analyzers and imbedded best practices. The inventive device includes. To forecast future performance and optimize the center's operation, “what if” models and analyzers are used. The invention includes a series of impact analyzers that assist the center manager focus on areas that if improved will produce the greatest overall performance improvement.

The present invention creates an objective methodology of quantitative accountability for medical device manufacturers, vendors, clinical providers, patients, and payers. In one embodiment, the standardized data received and stored in the medical device database can in turn be used for a variety of applications related to decision support (e.g., medical device selection), education and training (e.g., procedural performance), cost efficacy, evidence based medicine and best practice guidelines, personalized medicine, and comparative performance / safety analytics.

In one aspect, a method of instructing at least one operator in a best practices implementation of a process for managing resource capacity in an information technology (IT) environment is provided. The method comprising providing instructions to the at least one operator to perform acts of: (A) creating at least one model of at least some aspects of the IT environment; (B) analyzing the at least one model to determine cost information relating to the modeled IT environment; (C) applying at least one simulated use condition to the at least one model; (D) analyzing performance of the at least one model under the at least one simulated use condition to determine information relating to at least a utilization of resources in the modeled IT environment and to determine resources in the modeled IT environment that create performance bottlenecks in the modeled IT environment; and (E) modifying at least one aspect of the at least one model impacting resource capacity based on the information determined in (B) and / or (D).

The present invention relates to a distributed computer-based decision support technology for the healthcare industry. It also relates to a systematic knowledge diffusion technology for the healthcare industry. The tool and methodology packages and distributes computation and data processing software components in both centralized and federated fashions to process medical data in-situ and in real-time, applying the knowledge and best practices that can reflect the most recent advancement of medical sciences. This tool and methodology interacts with a healthcare organization's existing internal and external information sources, including those sources of its trading partners, such as practice management systems, health information systems, electronic medical records systems, lab systems, medical reference systems, and existing decision support systems. Due to this sharing of information and the ability to construct longitudinal medical records that was previously not possible, the quality of decision support can be rapidly improved, benchmarked, and standardized across the industry.

In one aspect, a method of instructing operators in a best practices implementation of a service monitoring and control (SMC) facility performing a plurality of functions in a computer system comprising a plurality of services to be monitored is provided. The method comprises an act of providing best practices instructions for the implementation of the SMC facility in a hierarchical manner so that the implementation of the SMC facility is described as comprising a plurality of top level activities to be performed during the operation of the SMC, with each of the plurality of top level activities being described as comprising at least one lower level sub-activity, the top level activities comprising, assessing performance of the SMC facility, in response to information learned during assessing the performance of the SMC facility, implementing at least one change in the SMC facility, monitoring the computer system with the changed SMC facility for an occurrence of at least one event, and automatically performing at least one control action in response to the occurrence of the at least one event. In another aspect, a top-level activity of collaborating with one or more developers is described, resulting in a change to at least one change to software executed on the computer system. In another aspect, at least a part of the effectiveness of an SMC facility is automatically assessed, and in response, one of the plurality of functions performed by the SMC facility is automatically changed.

One embodiment is directed to a method of instructing at least one operator in a best practices implementation of a standards facility for managing at least one standard in an information technology (IT) environment comprising a plurality of standards to be managed, the IT environment being managed in accordance with at least some aspects of the Microsoft Operations Framework (MOF), the at least some aspects of the MOF comprising a change management service management function (SMF) that documents, assesses the impact of, approves, schedules and reviews changes in the IT environment and a configuration management SMF that identifies and documents components of the IT environment and relationships between them. The method comprises an act of: (A) instructing the at least one operator to treat the at least one standard as a configuration item so that changes to the at least one standard are managed in accordance with the change management SMF and so that the at least one standard is tracked in accordance with the configuration management SMF.

Described are techniques for provisioning storage of a data storage system for use by an application. One or more application provision requirements associated with a provisioning request to provision storage for use by the application are received. The one or more application provision requirements are translated, in accordance with application best practices for the application included in a policy, to one or more generic storage resource requirements. The one or more generic storage resource requirements are translated, in accordance with data storage system best practices included in said policy, to one or more physical data storage requirements. The physical data storage requirements include identification of one or more physical storage devices in said data storage system used in allocating storage to service said provisioning request. Storage is allocated for use by said application in accordance with said physical data storage requirements.

In one aspect, a method of instructing operators in a best practices implementation of a service monitoring and control (SMC) facility performing a plurality of functions in a computer system comprising a plurality of services to be monitored is provided. The method comprises an act of providing best practices instructions for the implementation of the SMC facility in a hierarchical manner so that the implementation of the SMC facility is described as comprising a plurality of top level activities to be performed during the operation of the SMC, with each of the plurality of top level activities being described as comprising at least one lower level sub-activity, the top level activities comprising, assessing performance of the SMC facility, in response to information learned during assessing the performance of the SMC facility, implementing at least one change in the SMC facility, monitoring the computer system with the changed SMC facility for an occurrence of at least one event, and automatically performing at least one control action in response to the occurrence of the at least one event. In another aspect, a top-level activity of collaborating with one or more developers is described, resulting in a change to at least one change to software executed on the computer system. In another aspect, at least a part of the effectiveness of an SMC facility is automatically assessed, and in response, one of the plurality of functions performed by the SMC facility is automatically changed.

The present invention relates to a method and apparatus of utilizing an eye detection apparatus in a medical application, which includes calibrating the eye detection apparatus to a user; performing a predetermined set of visual and cognitive steps using the eye detection apparatus; determining a visual profile of a workflow of the user; creating a user-specific database to create an automated visual display protocol of the workflow; storing eye-tracking commands for individual user navigation and computer interactions; storing context-specific medical application eye-tracking commands, in a database; performing the medical application using the eye-tracking commands; and storing eye-tracking data and results of an analysis of data from performance of the medical application, in the database. The method includes performing an analysis of the database for determining best practice guidelines based on clinical outcome measures.

A web service vulnerability metadata exchange system that provides for verification of web services during development by testing for the latest vulnerabilities based on security, policy, and best practice profiles prior to release of the web services, and wherein the web service vulnerability metadata exchange system will automate the surveillance of deployed web services so that new vulnerabilities are profiled and captured for use in verifying new software releases, wherein the system includes a metadata registry coupled to a database including vulnerability metadata, an update manager for updating the database records, and an access manager for authenticating and / or authorizing access to the database records.

A method and system for monitoring, evaluating, and improving effectiveness and efficiency for treating chronic medical conditions of a large patient population. The inventive method and system utilizes computerized patient interview and data analysis modules for assessing a patient's condition and indicating a need for medical attention. Patient interviews are regularly conducted by telephone using computer generated questions and voice recognition methods to enter responses into a database. A series of medical questions are developed and presented to the patient. Their answers are recorded and analyzed with respect to the database. Based upon the answers and the analysis thereof, a medical action plan is developed, care instructions provided, and an appointment with a doctor scheduled.

A business intelligence and data management system is disclosed comprising a database for storing multi-dimensional business data from multiple online educational institutions; a usage tracking engine for recording within a user profile the time and duration of access to disparate system features. A reporting engine provides periodic and custom reports and a benchmarking engine facilitates comparison of internal institution data with aggregate data from multiple institutions, to compare student retention, course completion, student satisfaction, and student performance. The reporting engine provides reports on course retention rates, course evaluations, faculty evaluations, enrollment, student performance, and course run rates. The usage tracking engine, benchmarking engine, and reporting engine facilitate determination of best practices to improve student enrollment, student retention, course completion, student performance, and student satisfaction. A custom query engine facilitates freeform searches of business data and a data mining engine provides access to detailed data supporting the periodic reports.

A system and method for screening candidates for compliance with general, employer specific, and / or position specific policies. Such policies may be applicable to job applicants, potential contractors, existing employees, and / or existing contractors (collectively, “candidates”), and may be influenced by law or by best practices. The system compiles data based on the policies from both automatic and other data sources. The system also automatically rates the results of the data compiled. Through the use of the system, employers may easily obtain relevant information about candidates prior to engagement or during engagement of the candidate and without the requirement that the employer manually analyze screening results.

A system and method for event correlation and adaptive rules optimization in the context of a trouble ticket resolution system. The adaptive rules optimizer incorporates learning principles that achieve a high degree of automation while leaving control in the hands of an operator. To mitigate the effects of possible errors, the adaptive rules optimizer switches from hard decisions to soft decisions. The tickets in the queue and their related events are prioritized to mimic the best practices introduced by the support team handling the given problem, to take into account the business impact so that at each point in time the operator's work provides maximum overall benefit and to provide all auxiliary information that may be instrumental in the problem resolution process.

A system and associated method for automated disaster recovery (DR) planning. A DR planning process receives disaster recovery requirements and a target environment configuration from a user to design DR plans for the target environment configuration that meets disaster recovery requirements. The DR planning process accesses a knowledgebase containing information on replication technologies, best practice recipes, and past deployment instances. The DR planning process creates the DR plans by analyzing the disaster recovery requirements into element risks, associating replication technologies to protect each element risks, combining associated replication technologies based on the best practice recipes, and selecting highly evaluated combination based on the past deployment instances. The DR planning process presents the DR plans as classified by replication strategy-architecture combination for each DR plans and marks how strongly each DR plans are recommended.

The present invention provides a method and apparatus for developing enterprise applications using design patterns. Over time, different types of enterprise applications have been developed and implemented by various software developers for different purposes. The present invention determines the purpose of the software that is needed by the developer and obtains a design pattern to solve the problem that is in accord with the best practices and patterns derived from these implementations. In turn a developer can rely on the present invention as a tool to develop and implement applications in a three-tier or multi-tier computer architecture.