The invention provides a voice wake-up method and device and an intelligent device. The method comprises steps as follows: whether received input voice is a target wake-up word is judged by a preset user wake-up model; if not, whether the input voice is the target wake-up word is judged by a pre-trained universal wake-up model; if yes, wake-up is executed; the user wake-up model is constructed bywake-up voices recorded by a user, and the universal wake-up model is obtained by training the collected wake-up corpora. On the basis of the universal wake-up model, the added user wake-up model is constructed by the wake-up voices recorded by the user, so that when a product is used, successful wake-up can be realized by the model under most conditions, if the successful wake-up cannot be realized by the model, the universal wake-up model is adopted for judgment, and the successful wake-up is guaranteed. Therefore, by means of combination of the user wake-up model and the universal wake-up model, the wake-up rate can be increased, and the use experience of the user is improved.