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Intelligent question and answer method and device based on emotion recognition, electronic equipment, and medium

An emotion recognition and intelligent question answering technology, applied in the field of artificial intelligence, can solve the problems of inability to adjust intonation, low dialogue quality and dialogue efficiency, and no consideration of user expressions, body movements, etc., to achieve high accuracy, improve dialogue quality and dialogue The effect of efficiency

Pending Publication Date: 2022-02-11
PINGAN PUHUI ENTERPRISE MANAGEMENT CO LTD
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Problems solved by technology

[0002] With the development of science and technology, intelligent question and answer is more and more widely used in daily life. At present, the corresponding answer is usually determined according to the user's question text, without considering the user's expression and body movements, so that the matching degree of the answer is not high; and When an intelligent robot talks to a user, it usually adopts a fixed tone, but cannot adjust the tone according to the user's emotion, which makes the dialogue quality and dialogue efficiency not high

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  • Intelligent question and answer method and device based on emotion recognition, electronic equipment, and medium
  • Intelligent question and answer method and device based on emotion recognition, electronic equipment, and medium
  • Intelligent question and answer method and device based on emotion recognition, electronic equipment, and medium

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Embodiment Construction

[0056]The embodiments of the present application may acquire and process relevant data based on artificial intelligence technology. Among them, artificial intelligence (AI) is the theory, method, technology and application system that uses digital computers or machines controlled by digital computers to simulate, extend and expand human intelligence, perceive the environment, acquire knowledge and use knowledge to obtain the best results. .

[0057] Artificial intelligence basic technologies generally include technologies such as sensors, dedicated artificial intelligence chips, cloud computing, distributed storage, big data processing technology, operation / interaction systems, and mechatronics. Artificial intelligence software technology mainly includes computer vision technology, robotics technology, biometrics technology, speech processing technology, natural language processing technology, and machine learning / deep learning.

[0058] In order to make the object, technical...

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Abstract

The invention relates to the field of artificial intelligence, and discloses an intelligent question and answer method based on emotion recognition. The method comprises the following steps: executing intention recognition processing on text data to obtain a target intention, and determining a standard answer based on the target intention; performing face three-dimensional space feature extraction processing and limb feature extraction processing on an initial image sequence set to obtain face three-dimensional features and limb features of a user; inputting the face three-dimensional features and the limb features of the user into a trained emotion recognition model to obtain an emotion category of the user; determining a target answer and a target intonation corresponding to the target answer according to the emotion category and a standard answer, and broadcasting the target answer by adopting the target intonation. The invention further provides an intelligent question and answer device based on emotion recognition, electronic equipment, and a medium. According to the invention, the dialogue quality and the dialogue efficiency are improved.

Description

technical field [0001] The present invention relates to the field of artificial intelligence, in particular to an intelligent question answering method, device, electronic equipment and medium based on emotion recognition. Background technique [0002] With the development of science and technology, intelligent question and answer is more and more widely used in daily life. At present, the corresponding answer is usually determined according to the user's question text, without considering the user's expression and body movements, so that the matching degree of the answer is not high; and When an intelligent robot talks to a user, it usually adopts a fixed tone, but cannot adjust the tone according to the user's emotion, so that the quality and efficiency of the dialogue are not high. Therefore, there is an urgent need for an intelligent question answering method based on emotion recognition to improve dialogue quality and dialogue efficiency. Contents of the invention ...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F16/332G06F16/33G06F16/338G06V40/10G06V40/16
CPCG06F16/3329G06F16/3344G06F16/338
Inventor 何天林
Owner PINGAN PUHUI ENTERPRISE MANAGEMENT CO LTD
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