The invention provides a man-
machine interaction logistics
robot and a control method thereof. The method comprises the following steps: acquiring voiceprint information of a voice interaction command and a corresponding intention logistics task; calculating the matching degree between the voiceprint information of the voice interaction command and a plurality of pieces of preset voiceprint information, and if the voiceprint information of the voice interaction command is matched with one piece of preset voiceprint information, passing the identity
verification of the user; matching the intention logistics task with tasks in a preset logistics
task list, selecting the task with the highest matching degree as an
optimal matching task, and sending a randomly generated
verification code to a user
mobile phone number recorded in the
optimal matching task; and sending out a voice question according to the
optimal matching task, receiving answer voice information of the user for the voice question, comparing the answer voice information with a starting point, a destination point and a randomly generated
verification code recorded in the optimal matching task, and executing logistics transportation according to the optimal matching task if the answer voice information is matched with the starting point and the destination point recorded in the optimal matching task. According to the method and the device,
safety control in man-
machine interaction of the logistics
robot is realized, and occurrence of error commands is prevented.