41 results about "Survey participant" patented technology

Systems, methods and devices for gathering data concerning exposure of predetermined survey participants to media displays are provided. A portable monitor is arranged to receive certain types of terrestrial-based signals, and in some specific cases, satellite-based signals, and to use such signals to generate location data indicative of a location of the portable monitor. The location data and stored media display data is analyzed to evaluate the survey participant's exposure to one or more media displays.

Systems, methods and devices for gathering data concerning exposure of predetermined survey participants to billboards are provided. A portable transmitter is arranged to transmit a signal containing survey participant data, and a receiver located proximately to the billboard serves to receive the signal transmitted by the transmitter.

A system for mobile device poll creation and conductance disclosed. A poll is created using poll creation software on a mobile device, personal computer or a web-based application. A polling server then validates the poll and publishes the poll to one or more mobile devices. The users of the one or mobile devices may then respond to the poll via their mobile device, a personal computer, or a web-based application. The results are sent to the polling server and are processed. The results of the poll are then published to the poll creator and the poll participants.

Systems and methods are provided for selecting survey questions and response for inclusion in a survey using a survey software application. Survey questions may be selected based on the response variance or inclusion value of each survey question. A non-inclusive list of survey responses may be selected based on the selection rate of each survey response. The response rates may be adjusted to correct for instances where survey participants selected a response indicating that none of the provided responses was adequate because a hidden response was not provided. Selected survey questions and responses may be provided to a survey participant.

A system and method for conducting surveys, and, more particularly, an at least partially automated and efficient system and method for collecting, processing, and displaying customer satisfaction survey information that enables a product or service provider to evaluate the quality of goods and / or services received based on ratings and reports obtained by performing surveys of customers, employees, and / or staff. The system utilizes an execution platform using a clinical process improvement methodology. The system provides the execution platform with software scripts implementing the clinical improvement process, using drill-down questioning techniques and verbatim comments tailored to the survey participants comments and / or status information to gain insights into the participants' reasons for their opinions. The system obtains raw survey data and processes that data into useful survey information, such as graphs and charts, for presenting to survey consumers (i.e., system users) who may be remotely located. In this way the system and method can be utilized in a quality improvement program for any service or product provider.

A Consumer Research Survey Management Apparatus comprising: a Survey Management Console interfaced with a Survey Participant Response Machine through which results of survey participation are collected and processed, and a method for holding surveys using the Consumer Research Survey Management Apparatus. The method comprises the steps of authoring a survey (Step I); determining whether the target population is ad-hoc or a set target (Step II); setting the survey schedule (Step III); activating the survey (Step IV); monitoring the survey in terms of its validity and integrity (Step V) monitoring participation levels (Step VI); optionally awarding incentives to survey participants (step VII); ensuring that the survey matches the research requirements in terms of population quotas (Step VIII) ensuring that the demographic profile of the survey participants matches the research requirements (Step IX); repeating at least part of the survey if necessary (Step X) and analyzing results (Step XI).

A system and method for confidence-based selection of items for use in conducting a computer-implemented survey. The survey presents information about a selected plurality of items to a survey participant, to elicit survey feedback information. Information regarding the plurality of items is stored, the stored information including display information about each of the plurality of items for presentation to a survey participant. A subset of items for presentation to a survey participant is selected in accordance with a predetermined selection algorithm. Information corresponding to the selected subset of items is displayed to the survey participant via a survey user interface. Rating information is input by the survey participant via the survey user interface indicating the survey participant's preferences as to items in the presented subset of items. The rating information is utilized in various manners to affect the selection algorithm for a subsequent survey.

Provided is a process for selecting candidates for participating in a market-research survey, or receiving other offers, based on location history while protecting privacy of the candidates. In some cases, the process includes: obtaining, at a survey-participant identification system, location histories from client devices, and the location histories indicating locations of the client device over time; associating each of the location histories with an anonymous pseudonym of the survey candidate; storing the location histories and the association with the anonymous pseudonyms in memory accessible to the server; obtaining, at the survey-participant identification system, criteria by which to select survey candidates, the criteria specifying locations relevant to a survey; selecting, with the survey-participant identification system, anonymous pseudonyms in memory that are associated with a location history that satisfies the criteria; and sending messages to the client devices inviting survey candidates corresponding to the selected anonymous pseudonyms to further identify themselves to participate in the survey.

A system that compiles and evaluates survey data, uses a two-tiered permissions and workflow system to turn some survey data into support resources for human resources using the system, delivers support resources to survey takers that are targeted to survey takers' survey data, and compiles and displays the survey data.

An integrated communication system and method for conducting surveys, and more particularly an at least partially automated and efficient system and method for collecting, processing, and displaying customer satisfaction survey information that enables a product or service provider to evaluate the quality of goods and / or services received based on ratings and reports obtained by performing surveys of customers, employees, and / or staff. The system utilizes survey scripts implementing drill-down questioning techniques to gain insights into the survey participants' reasons for their opinions. The system processes the raw survey data into useful survey information, such as graphs and charts, for presenting to consumers (i.e., customers) of the survey who may be remotely located. In this way the system and method can be utilized in a quality improvement program.

A method for performing a market analysis may include collecting survey data, which may include evaluation data for desired outcomes, the desired outcomes consisting of attributes of one or more products or services. The desired outcome evaluation data may include importance and satisfaction data. Further, the survey data may include evaluation data for potential features. The potential features evaluation data may include desirability data indicative of the affinity survey participants have for potential features. The method may further include processing the collected survey data using a computer processor. The processing may include calculating, based on the importance and satisfaction data, opportunity scores for the individual desired outcomes. The processing may also include correlating potential features with desired outcomes. In addition, the processing may include ranking the potential features based on the collected desirability data and the calculated opportunity score.

An interactive survey and data management method and apparatus for collecting and processing survey information in which a questioning series of core item questions is asked of a sample participant and only when a core item response is within a predetermined range a second questioning series of drill-down questions that enable a more focused survey is then asked of the sample participate, otherwise the survey continues with the core item questions. The second questioning series may also contain open-ended questions called verbatims where the survey participant may give a detailed response to further explain an answer.

Computer implemented methods for conducting interactive surveys that define aspects of a web page, is disclosed. One method includes generating an interactive survey user interface (UI), where the interactive survey UI provides a plurality of selectable nomenclature items for a plurality of page objects of the web page. Then, enabling selection of one nomenclature item from the plurality of selectable nomenclature items. A drag and drop operation enables the selection of the one nomenclature item and dragging to the one of the plurality of page objects to define a placement for the one nomenclature item. The selection of the one nomenclature item and the defined placement is received to build metrics from multiple survey participants, where the metrics are used to define recommendation for rendering the plurality of page objects on the web page. The recommendations identify nomenclature and placement of page objects for the design of the web page.

An exemplary MMIC (“Multi-Mode Interviewing Capability”) survey program is a computerized tool that supports various traditional modes of collecting interview data, including telephone interviewing, written interviewing, and personal interviewing, and can be used to manage the whole interview process from questionnaire design, sample management, and fieldwork monitoring to final dataset production. The collected data may also include non-textual data from survey participants such as medical measurements of blood pressure and heart rate. Self-interviewing using the Internet is also possible which permits real time availability of results and the participation of respondents from virtually anywhere in the world, using devices such as PDA's, Smart phones and Web TV's. The MMIC survey structure is non-linear and object oriented, which permits a connection between all the building blocks of the survey to be defined on any level. The compiled survey includes sufficient metadata to facilitate decompilation and the production of equivalent source code in any supported programming language, whether or not it was originally programmed in that language. This stored metadata not only allows researchers to later trace back the exact conditions under which this particular answer was given, but also permits results from multiple iterations of the related surveys to be combined in a rigorous manner that will be transparent to subsequent analysis and research.

A software-implemented method may receive, organize, and aggregate survey answers from multiple survey sources into a single database, regardless of the initial method of collection. Survey answers may require certain common information fields. The survey answers may include media which is transferred from the survey source to the database, and the original copy at the survey source deleted upon a completed transfer. A survey participant may access his own answer, associate it with a user account using a passcode, and make edits to the answer; the source of a survey may also edit an answer by resubmitting the answer. Edited answers may be displayed along with the original version, for instance in a “threaded” display format.

A restaurant customer-survey system and device, which reduces employee fraud when a customer-satisfaction survey embedded in the device is conducted. The survey may be implemented in a pager, tip tray, or other computing device that includes an internally mounted camera that covertly takes a photograph of the survey participant. The photograph is date / time stamped and associated with a table number so that the waiter for the table can be identified. The survey results together with the associated photograph are uploaded to a management database. The restaurant manager can review the photographs to ensure that employees are not fraudulently conducting the surveys rather than customers. The system also enables the customer to interface with the restaurant's point-of-sale (POS) system to retrieve the customer's current bill or wirelessly make a payment from the table.

Sensitivity to incentive changes of survey participant may be computed and analyzed. Participants and one or more attributes associated with the participants may be identified. The participants may be clustered into one or more clusters according to the one or more attributes. An incentive amount to be given to a participant in a cluster of said one or more clusters may be perturbed by performing random perturbation computation. The incentive may be distributed to the participant. One or more responses of the participant may be monitored. Individual incentive sensitivity representing incentive sensitivity of responsiveness of the participant per incentive change may be computed based on the monitoring. Incentive amount computation may be dynamically adjusted responsive to determining that the individual incentive sensitivity changed by a predefined criterion.

A system and method of constructing on-line surveys is provided. In particular, the system and method assist a survey user in the construction of an on-line survey in that a graphical interface is presented to the user that includes graphical objects representing question types and / or formats, and the user is enabled to select graphical objects and to place the graphical objects representing pre-established survey components in a sequence, thereby defining a sequence of steps in an on-line survey. The sequence is further displayed to the user on the graphical interface, and once finalized, translated into computer readable format and deployed on-line to survey participants.

An exemplary MMIC (“Multi-Mode Interviewing Capability”) survey program is a computerized tool that supports various traditional modes of collecting interview data, including telephone interviewing, written interviewing, and personal interviewing, and can be used to manage the whole interview process from questionnaire design, sample management, and fieldwork monitoring to final dataset production. The collected data may also include non-textual data from survey participants such as medical measurements of blood pressure and heart rate. Self-interviewing using the Internet is also possible which permits real time availability of results and the participation of respondents from virtually anywhere in the world, using devices such as PDA's, Smart phones and Web TV's. The MMIC survey structure is non-linear and object oriented, which permits a connection between all the building blocks of the survey to be defined on any level. The compiled survey includes sufficient metadata to facilitate decompilation and the production of equivalent source code in any supported programming language, whether or not it was originally programmed in that language. This stored metadata not only allows researchers to later trace back the exact conditions under which this particular answer was given, but also permits results from multiple iterations of the related surveys to be combined in a rigorous manner that will be transparent to subsequent analysis and research.

A method for performing a market analysis may include collecting survey data, which may include evaluation data for desired outcomes, the desired outcomes consisting of attributes of one or more products or services. The desired outcome evaluation data may include importance and satisfaction data. Further, the survey data may include evaluation data for potential features. The potential features evaluation data may include desirability data indicative of the affinity survey participants have for potential features. The method may further include processing the collected survey data using a computer processor. The processing may include calculating, based on the importance and satisfaction data, opportunity scores for the individual desired outcomes. The processing may also include correlating potential features with desired outcomes. In addition, the processing may include ranking the potential features based on the collected desirability data and the calculated opportunity score.

An approach to automatically generating a survey. The approach collects input information from a survey designer and uses the input to generate sections for the survey. The approach then selects question from related archived surveys and generates new questions from internal and / or external data sources to assemble the survey. The approach can perform the section generation analysis and the question selection / generation automatically and / or tuned by a survey designer. The approach distributes the completed survey to survey takers and feedback is provided based on metrics associated with characteristics exhibited by the survey takers while taking the survey. The feedback allows the approach to improve survey quality.

A system and method for providing shopping information are provided. The system includes a survey product selector for selecting a product selected by a product registrant as a survey product, a preference score collector for collecting preference scores for the survey product from a plurality of survey participants among users, a winner selector for calculating the average of the preference scores, and selecting at least one survey winner from among the plurality of survey participants based on the average, and a winner reward decider for determining a reward to be offered to the at least one survey winner.

A Consumer Research Survey Management Apparatus comprising: a Survey Management Console interfaced with a Survey Participant Response Machine through which results of survey participation are collected and processed, and a method for holding surveys using the Consumer Research Survey Management Apparatus. The method comprises the steps of authoring a survey (Step I); determining whether the target population is ad-hoc or a set target (Step II); setting the survey schedule (Step III); activating the survey (Step IV); monitorng the survey in terms of its validity and integrity (Step V) monitoring participation levels (Step VI); optionally awarding incentives to survey participants (step VII); ensuring that the survey matches the research requirements in terms of population quotas (Step VIII) ensuring that the demographic profile of the survey participants matches the research requirements (Step IX); repeating at least part of the survey if necessary (Step X) and analyzing results (Step XI).

A balanced survey is automatically created in real time, that is, while potential survey participants are evaluated. A survey histogram is automatically re-balanced with each new entry accepted as a respondent. An individual fills out a questionnaire providing demographic and socio-economic data. A vector representation of that person, referred to as an entry, is created. A similarity value is calculated indicating the similarity between the vector representation and a histogram vector representing the makeup of the survey. The similarity value is calculated by taking a dot product of the entry vector representation and the histogram vector. The system then determines whether the similarity value is greater than a similarity threshold value. If the similarity value exceeds the threshold value, the entry vector is integrated into the histogram vector, that is, the individual becomes part of the survey group.