Looking for breakthrough ideas for innovation challenges? Try Patsnap Eureka!

Automatic query service checking and replying method and device

A technology for querying business and business, applied in the direction of instruments, finance, electrical components, etc., can solve problems such as manual processing by business personnel, achieve business automation, reduce operating costs, and improve automatic processing capabilities

Inactive Publication Date: 2019-10-11
INDUSTRIAL AND COMMERCIAL BANK OF CHINA
View PDF4 Cites 4 Cited by
  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] This application provides an automatic search and reply method for query business, to at least solve the problem in the prior art that business personnel need to manually handle the query and review business

Method used

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
View more

Image

Smart Image Click on the blue labels to locate them in the text.
Viewing Examples
Smart Image
  • Automatic query service checking and replying method and device
  • Automatic query service checking and replying method and device
  • Automatic query service checking and replying method and device

Examples

Experimental program
Comparison scheme
Effect test

Embodiment Construction

[0045] The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only some, not all, embodiments of the present invention. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present invention.

[0046] In the prior art, the inter-bank inquiry and reply service through the large and small amount system of the business inquiry service bank (such as the People's Bank of China) requires manual processing, which has a low degree of automation and consumes a lot of human resources. Based on this, the application provides an automatic inquiry system for inter-bank inquiry business. Such as Figure 5 As shown, the inter-bank inquiry business automatic inquir...

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More

PUM

No PUM Login to View More

Abstract

The invention discloses an automatic query service checking and replaying method and device. The method comprises the steps of obtaining a service query message from a payment system of a service query service bank; querying service classifications corresponding to the service query messages according to a pre-established message classification learning model; calling a service system corresponding to the service classification, and obtaining service elements corresponding to the service query message; and splicing the service classifications and the service elements to obtain a reply message.A machine learning technology is used, the message classification learning model is constructed, according to artificial intelligence identification results, information query, verification and otherwork can be completed, replied message content is automatically spliced, the automatic checking and replying function for the query message is achieved, and the problems that at present, query services need to be manually processed by service personnel, so that rechecking, authorization, tracking supervision and other posts exist, the automation degree is low, and manpower resource consumption islarge are solved.

Description

technical field [0001] This application relates to the technical field of artificial intelligence, in particular, to a method and device for automatically checking and replying query services. Background technique [0002] The inter-bank query and reply service is an important guarantee to ensure the safe and efficient operation of the payment system. Business inquiry service banks (such as the People's Bank of China) have strict requirements on this business, and each bank must reply within a fixed time limit after receiving the inquiry. Therefore, this system has gradually become an important carrier for communication between various banking institutions. At present, this type of business needs to be processed manually. Business analysis, judgment, and processing are basically all handled manually by business personnel. There are posts such as review, authorization, and tracking supervision. The degree of automation is low and the consumption of human resources is large. ...

Claims

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More

Application Information

Patent Timeline
no application Login to View More
Patent Type & Authority Applications(China)
IPC IPC(8): G06Q40/02H04L29/06
CPCG06Q40/02H04L69/22
Inventor 苏惠雪刘玮刘圣杰盛艳明
Owner INDUSTRIAL AND COMMERCIAL BANK OF CHINA
Who we serve
  • R&D Engineer
  • R&D Manager
  • IP Professional
Why Patsnap Eureka
  • Industry Leading Data Capabilities
  • Powerful AI technology
  • Patent DNA Extraction
Social media
Patsnap Eureka Blog
Learn More
PatSnap group products

Browse by: Latest US Patents, China's latest patents, Technical Efficacy Thesaurus, Application Domain, Technology Topic, Popular Technical Reports.

© 2024 PatSnap. All rights reserved.Legal|Privacy policy|Modern Slavery Act Transparency Statement|Sitemap|About US| Contact US: help@patsnap.com