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An IT operation and maintenance management system and method based on an intelligent mobile terminal

An intelligent mobile terminal and operation and maintenance management technology, applied in the field of operation and maintenance management, can solve the problems of operation and maintenance management system failure, information error, poor security, etc., achieve the effect of high safety factor, convenient maintenance and management, and avoid data loss

Inactive Publication Date: 2019-04-05
合肥海诺恒信息科技有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, the following problems still exist: 1. In order to achieve zero data loss in the operation and maintenance management data synchronization, expensive software and hardware costs are required. Once a second-level error occurs during data transmission, that is, the master data server fails, it will cause A large number of errors in the information generation process, poor security
2. In the process of failure of the primary data server, the auxiliary server connected to it will have problems at the same time and on the same node, and cannot generate alarm information for the failure problem and send it to the smart mobile terminal in time, which will lead to failure of the operation and maintenance management system. malfunction or even crash

Method used

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  • An IT operation and maintenance management system and method based on an intelligent mobile terminal
  • An IT operation and maintenance management system and method based on an intelligent mobile terminal
  • An IT operation and maintenance management system and method based on an intelligent mobile terminal

Examples

Experimental program
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Embodiment 1

[0035] see figure 1 As shown, an IT operation and maintenance management system based on a smart mobile terminal in this embodiment includes a data acquisition module, a real-time data processing module, a fault management module, an integrated server, and a smart mobile terminal.

[0036] Specifically, the data acquisition module is used to obtain monitoring index data of the operation and maintenance management platform according to preset sampling indicators, and the monitoring index data is index data that affects the stable operation of the operation and maintenance management platform. The preset sampling indicators include business volume, interface request volume, order volume, and customer usage volume. The real-time data processing module includes: a monitoring data processing module, a dynamic graph monitoring module, an abnormal judgment module, and a fault maintenance module. Wherein, the monitoring data processing module is used to obtain the monitoring index da...

Embodiment 2

[0047] refer to figure 2 As shown, the difference between the intelligent mobile terminal-based IT operation and maintenance management system of this embodiment and Embodiment 1 is that the dynamic graph monitoring module specifically includes: a threshold interval calculation module, which is used to obtain historical monitoring index data according to the collection index, and Analyze and compare the real-time monitoring index data with the historical monitoring index data, count the maximum and minimum values ​​of the same collection index, calculate the average value of the same collection index, take time as the horizontal axis, and collect the index value as the vertical axis to make each collection index The threshold trend graph of the maximum value, the minimum value, and the average value over time, and the synthesized area surrounded by the threshold trend graph is a preset threshold interval; the threshold storage module is used to store the threshold trend graph ...

Embodiment 3

[0049] refer to image 3 As shown, the difference between the intelligent mobile terminal-based IT operation and maintenance management system of this embodiment and Embodiment 2 is that the fault maintenance module includes: a maintenance detection unit, which is used to determine the change trend according to the dynamic graph and the preset threshold interval. relationship, to determine whether the maintenance management platform resumes normal operation or continues to be in an abnormal state; the normal confirmation unit is used to send a normal signal to the smart mobile terminal when the maintenance management platform resumes normal operation.

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Abstract

The invention discloses an IT operation and maintenance management system and method based on an intelligent mobile terminal. The management system comprises a data acquisition module, a data real-time processing module, a fault management module, an integrated server side and the intelligent mobile terminal. According to the method, an integrated server side and an intelligent mobile terminal areconnected through a data real-time processing module and information is carried out; real-time transmission and interaction of signals are realized; the fault reason of the maintenance management platform can be judged according to the relationship between the dynamic graph change trend and the preset threshold interval; Operation and maintenance management data can be backed up in time, when anabnormal signal is generated, an alarm module in the intelligent mobile terminal can give an alarm automatically, data loss generated in the fault of the main server is avoided, maintenance and management are convenient when the fault occurs, the safety coefficient is high, and the IT operation and maintenance management cost is saved.

Description

technical field [0001] The invention relates to the technical field of operation and maintenance management, in particular to an IT operation and maintenance management system and method based on an intelligent mobile terminal. Background technique [0002] The concept of IT operation and maintenance management first comes from the life cycle of information systems. Information systems usually go through stages such as planning, design, development, implementation (deployment), testing (acceptance), operation, and abolition. Each stage has corresponding work Content, operation and maintenance management technology is the main work in the operation phase. IT operation and maintenance management covers a huge amount of content, generally including device management, application / service management, data / storage / disaster recovery management, business management, directory / content management, resource asset management, and information security management. [0003] There are many...

Claims

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Application Information

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IPC IPC(8): G06F11/32G06F11/30
CPCG06F11/3055G06F11/3065G06F11/323G06F11/327
Inventor 梅新东王兆南
Owner 合肥海诺恒信息科技有限公司
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