Systems and method for communications routing based on electronic communication data

Abstract

A system and method includes at the online electronic communications service: receiving a search query from a source communication node; accessing historical electronic communication data associated with the source communication node and a plurality of online communication nodes from one or more third-party online communication services; constructing an electronic communication network mapping of communication nodes between the source communication node and each of the plurality of online communication nodes, wherein constructing includes: measuring communication metrics and / or connectivity metrics among the source communication node and the plurality of online communication nodes at least one communication metric or at least one connectivity metric between pairs of online communication nodes within the electronic communication network mapping based on the measuring; and returning an identification of one or more online communication nodes that satisfy one or more search facets of the search query based on the electronic communication network mapping.

Description

CROSS-REFERENCE TO RELATED APPLICATIONS[0001]This application claims the benefit of U.S. Provisional Application No. 62 / 612,809, filed 2 Jan. 2018, and of U.S. Provisional Application No. 62 / 582,639, filed on 7 Nov. 2017 which are incorporated herein in their entireties by this reference.TECHNICAL FIELD[0002]The inventions relate generally to the electronic communication processing and electronic communication interfaces, and more specifically to new and useful systems and methods for routing between nodes of an electronic communication environment in the electronic communication processing and electronic communication interfaces fields.BACKGROUND[0003]In many modern contexts, electronic mail (email) is an often-utilized means, if not primary means, of communicating electronically. Now that e-mail communications may be composed and transmitted via numerous communication devices (e.g., mobile phones, wearable devices (e.g., watches), virtual assistive devices, etc.) other than deskto...

AI Technical Summary

Benefits of technology

The patent text describes a way to categorize data from different online communication nodes. It suggests a minimum likelihood or probability that the data can be associated with a particular category. This helps to improve the accuracy of the categorization process.

Problems solved by technology

The numerous amount of emails received each day coupled with the additional responses made to some of these emails can overwhelm a user's email account or a viewing device displaying the emails.

Specifically, the numerous amount of emails may often overwhelm a user's ability to digest important and / or time-sensitive emails.

This, in turn, may cause the user to lose productivity, make mistakes, and / or mishandle one or more important matters.

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