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Individual productivity and utilization tracking tool

a technology applied in the field of individual productivity and utilization tracking tools, can solve the problems of inability to calculate productivity and utilization, and insufficient capture for the purpose of calculating productivity and utilization, so as to improve processes performed, understand utilization patterns and productivity of resources, and eliminate waste

Active Publication Date: 2010-01-28
ACCENTURE GLOBAL SERVICES LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Benefits of technology

[0012]One or more aspects of the present invention provide the advantage of allowing a user to input productivity and utilization data and to have that data formatted so as to be analyzed in an efficient manner.
[0013]One or more aspects of the present invention provide the advantage of providing feedback to an employee on that employee's productivity and utilization.
[0014]One or more aspects of the present invention provide the advantage of helping a user understand utilization patterns and productivity of resources across various deals and service lines across geographies.
[0016]One or more aspects of the present invention help to eliminate waste and create lean, cost-effective processes performed by workers.

Problems solved by technology

Thus, it is not possible to calculate productivity and utilization via calculating productive hour productivity which requires the factors of: 1) the direct task being worked, 2) the direct time applied to the direct task during that session of work and 3) the number of units processed or units completed.
There are various examples of known tracking systems / tools that are incapable of calculating productivity and utilization.
Such capturing is inadequate for the purpose of calculating productivity and utilization since WBS elements are placed at too high of a level to give visibility into the time applied to a single task and the number of units completed during that specific session of work.
While the tool is effective in supporting a multi-tier project model by both 1) capturing time at a task level as well as 2) rolling up time for higher level reporting, it is inadequate for the purposes of calculating productivity and utilization.
In particular, productivity and utilization cannot be calculated without capturing both the time applied to a single task and the number of units completed.
While Greenbook is effective in supporting multi-tiered project costing, it is inadequate because calculating productivity and utilization requires both the time applied and the number of units completed.
Besides the inability of calculating productivity and utilization, known tracking tools / systems, are incapable of performing data analysis regarding multiple individual productivity parameters, such as 1) measuring individual performance against the “Speed of the Process”, 2) managing utilization by person by team, 3) capacity planning and real-time line-balancing decisions, 4) forecasting when there is variation in capacity or demand, 5) measuring monthly production (client demand) trends by person by process by day, 6) calculating process cycle efficiency (total direct time / cycle time), 7) evaluating total time applied to tasks which are common to multiple value streams (complexity) and 8) completing calculations needed for implementing workload levelling.

Method used

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Examples

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Embodiment Construction

[0040]An embodiment of the present invention is shown in FIG. 1. In particular, FIG. 1 schematically shows a productivity and utilization tracking system or tool 100 that includes a finance processor 102 that includes a microprocessor 104 electrically connected to a memory 106. The memory 106 stores a finance program that includes a database, the contents of which will be discussed below.

[0041]Data is input indirectly into the microprocessor 104 via an input device 108. Examples of possible input devices 108 are a keyboard, a microphone, a touch screen or a mouse that are part of computer hardware system, such as a laptop computer. A display 110 and a printer 112 can be electrically connected to or form part of the computer hardware system.

[0042]As shown in FIG. 16, a laptop computer 109 may be connected to the finance processor 102 via the Internet 113. Thus, the finance processor 102 can be located at a different site than where the laptop computer 109 is located. This allows for ...

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Abstract

A method of tracking productivity and utilization information regarding an individual of an organization. The method including entering via an input device information regarding the individual into a database that: 1) identifies each direct task worked on by the individual during a session of work, 2) direct time applied to each of the identified direct tasks during the session of work, and 3) a number of units processed or completed for each of the identified direct tasks corresponding to each of the applied direct times. The method further including displaying on a display information regarding productivity and utilization for the individual based on the direct tasks, the direct times and the number of units that are present in the database.

Description

[0001]Applicant claims, under 35 U.S.C. §119(e), the benefit of priority of the filing date of May 14, 2008 of U.S. provisional patent application Ser. No. 61 / 127,583, filed on the aforementioned date, the entire contents of which are incorporated herein by reference.BACKGROUND OF THE INVENTION[0002]1. Field of the Invention[0003]The present invention relates to devices and processes that track the production and utilization of an individual that works for an organization, such as a business.[0004]2. Related Art[0005]It is a well known for an organization, such as a business, to track the productivity of its employees. Such tracking entails having an employee record the hours that he or she works during a day of work. Such recording can include either the total number of hours worked during the day or the number of hours worked on each project worked during the day. Such recording does not include recording the number of units processed or completed during each project. Thus, it is ...

Claims

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Application Information

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Patent Type & Authority Applications(United States)
IPC IPC(8): G06F11/34G06Q10/00
CPCG06Q10/06398G06Q10/06
Inventor GALVAN, MARK ALLAN
Owner ACCENTURE GLOBAL SERVICES LTD
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