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Payment machine fault processing system and processing method

A technology for processing systems and tools, applied in transmission systems, instruments, electrical components, etc., can solve problems such as unfavorable development of the public transportation industry, low level of intelligence, waste of manpower, etc., and achieve the effect of improving the efficiency of early warning and fault handling

Pending Publication Date: 2019-12-13
武汉小码联城科技有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

The whole process is a great waste of manpower, and the degree of intelligence is not high, which is not conducive to the development of the public transportation industry

Method used

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  • Payment machine fault processing system and processing method
  • Payment machine fault processing system and processing method
  • Payment machine fault processing system and processing method

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0039] Such as figure 1 As shown, the embodiment of the present invention provides a payment machine failure processing system, including a background server 10, a communication forwarding device 20 corresponding to the payment machine 30, and a first short-range communication device 31 connected to each other set in the payment machine 30 , processor (not shown in the figure), wherein:

[0040] The background server 10 is remotely connected to the payment device 30 and the communication forwarding device 20 , and sends fault information to the communication forwarding device 20 when the payment device 30 fails. The local transaction data uploaded by the payment machine 30 forwarded by the communication forwarding device 20 is also received. The failure of payment equipment can be reported manually, or there is an existing and feasible failure alarm mode.

[0041] The communication forwarding device 20 is located within the short-range communication range of the payment mach...

Embodiment 2

[0050] Although the failure of the payment device 30 can be manually reported, the system in the first embodiment uses existing software to implement, does not involve software improvement, and has a low cost, but the entire system is not intelligent enough and real-time. In view of this, it is necessary to develop a A fault handling system capable of automatically judging that the payment machine 30 is faulty. In this embodiment, the background server 10 of a payment machine fault processing system is also used to judge whether there is a fault in the payment machine 30 according to the preset first rule, and if there is a fault, send the fault to the communication forwarding device 20 according to the preset second rule information. The background server 10 can adopt different preset second rules according to the situation of the preset first rule to achieve the object of the invention.

[0051] For example, if the preset first rule is to use historical lines to count the n...

Embodiment 3

[0064] The embodiment of the present invention also provides a payment machine fault processing method, which can be applied to the fault processing system in the second embodiment, combining Figure 4 The processing method shown includes the following processes:

[0065] S201, the background server 10 judges whether the payment device 30 has a fault according to a preset first rule, and if there is a fault, sends fault information to the communication forwarding device 20 according to a preset second rule. Wherein, remote communication is adopted between the background server and the communication forwarding device.

[0066] In some embodiments, in step S201, different preset second rules may be used according to the situation of the preset first rule to achieve the purpose of the invention.

[0067] For example, if the preset first rule is to use historical lines to count the number of online payment machines 30 in time intervals, if it is lower than the preset threshold, t...

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Abstract

The invention discloses a payment machine fault processing system. The system comprises a background server, a communication forwarding device corresponding to a payment machine, and a first short-range communication device and a processor which are arranged in the payment machine, when the payment machine has a fault, the background server sends alarm information to the communication forwarding device, the communication forwarding device carries out protocol conversion on the fault information and then sends the fault information to the first short-range communication device arranged on the payment machine, and the payment machine sends stored local transaction data to the background server through the first short-range communication device and the communication forwarding device so as toverify the condition of the payment order. According to the invention, remote monitoring of the machine tool can be intelligently realized, stored local transaction data can be quickly and efficiently transmitted to a background transaction system when the machine tool has a fault, and the early warning and fault processing efficiency is greatly improved. The invention also discloses a payment machine fault processing method.

Description

technical field [0001] The invention relates to the technical field of public transportation, in particular to a payment machine failure processing system and processing method. Background technique [0002] With the development of society, people's awareness of energy conservation and environmental protection has gradually increased, and public transportation such as buses, subways, and trams have become the first choice for short-distance travel. With the improvement of mobile payment technology, code scanning payment is widely used. Payment equipment (such as POS machines on buses, subway gates, etc.) Check the order for the background transaction system, and finally realize the deduction by the deduction system. In addition, with the popularization of "dual offline" technology, that is, even if the user side or the equipment side is not connected to the Internet during payment, accurate deduction can be realized in the future, which greatly improves the user's ride expe...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q10/00H04L29/06H04L29/08H04W4/38
CPCG06Q10/20H04L69/08H04L67/025H04L67/12H04W4/38
Inventor 卢祖传毛怿安刘晓斌
Owner 武汉小码联城科技有限公司
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