Internet-based information technology consulting service system

Abstract

The invention discloses an internet-based information technology consulting service system. The system comprises user intelligent terminals, a cloud server, a user identity recognizing module, an information screening module, a consulting server and customer service intelligent terminals, wherein the user intelligent terminals are in signal connection with the cloud server through a wireless communication module; the cloud server is in signal connection with the user identity recognizing module; the user identity recognizing module is connected with a cloud database for storing information data in consulting processes of users; the cloud database is bidirectionally connected with the information screening module; the information screening module is in signal connection with the consultingserver; the consulting server in signal connection with a switching module; and the customer service intelligent terminals are in signal connection with the switching module. By means of the system disclosed by the invention, the problems that the consulting information of the users cannot be effectively screened and each consulting direction involved in the consulting processes of the users cannot be emphatically detailed are solved.

Description

technical field [0001] The invention relates to the technical field of Internet information technology consulting service system, in particular to an Internet-based information technology consulting service system. Background technique [0002] The Internet is global. This means that no matter who invented this network, it belongs to all mankind. The structure of the Internet is a distributed network connected by "packet switching". Therefore, at the technical level, there is absolutely no central control problem in the Internet. In other words, it is impossible for a certain country or a certain interest group to control the Internet through certain technical means. Conversely, there is no way to close the Internet within a country - unless it is not an Internet. At the same time, however, with such a global network, there must be some way of identifying each host connected to it. There must never be a phenomenon similar to two people with the same name on the Internet...

AI Technical Summary

Problems solved by technology

[0007] Aiming at the deficiencies of the existing technology, the present invention provides an information technology consulting service system based on the Internet, which solves the problem that the user's consulting information cannot be effectively screened, resulting in the inability to focus on refinement of each consulting direction involved in the user consulting process , issues affecting the quality of consultation

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