ARM-based bank wireless queuing and informing system and method

Abstract

The invention discloses an ARM-based bank wireless queuing and informing system and method. The system comprises a number taking server, a business window control console and a plurality of user cell phones, wherein the number taking server is communicated with the plurality of user cell phones through a network; the number taking server is communicated with the business window control console through a serial port so as to transmit and receive data. The number taking server comprises an MCU microprocessor, and a card reader module, an information input module, an operation interface display module, a queuing number display module, a first communication module, a second communication module and a language number calling module which are all connected with the MCU microprocessor. According to the system disclosed by the invention, a user can reasonably arrange waiting time according to predicted waiting time and a number calling notification short message, the problem that the waiting time is long during queuing in a bank is relieved, the business handling efficiency is improved, and the problem of missing a called number is avoided; meanwhile, the paper waste generated by a traditional number calling mode is effectively reduced.

Description

technical field [0001] The invention relates to the technical field of queuing order specification and information transmission in banking services, in particular to an ARM-based wireless queuing and notification system and method for banks. Background technique [0002] With the continuous improvement of the per capita income level of Chinese residents, people's demand for banking financial products and services has increased sharply, and more ordinary people need to go to the bank to handle business. At present, the bank provides users with paper queuing number tickets, and notifies users by broadcasting the call sign in the lobby and displaying the queuing number of the current service on the LED display. After picking up the ticket, the user needs to sit in the waiting area and wait for the business to be processed. There are following problems in this queuing call sign method: [0003] 1. Most of the current paper queuing number tickets only provide the queuing number...

AI Technical Summary

Problems solved by technology

Handling peak hours of banking business can easily lead to crowded waiting areas and long queues

[0004] 2. Paper bills cannot be reused, resulting in waste of paper

[0005] 3. The paper queuing number ticket does not match the personal information and has been lost. After the loss, you can only wait for the ticket again, which delays the waiting time;

[0006] 4. The current call system cannot provide advance call notification, and users may miss the call sign because they do not pay attention to the screen and broadcast notifications in time

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